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Trigon Blue Cross Blue Shield Works to Improve Physician Relations.


Business Editors/Health & Medical Writers

RICHMOND Richmond, cities, United States
Richmond.

1 City (1990 pop. 87,425), Contra Costa co., W Calif., on San Pablo Bay, an inlet of San Francisco Bay; inc. 1905.
, Va.--(BW HealthWire)--May 18, 2001

Earlier this week the Blue Cross and Blue Shield Association
Blue Cross redirects here. For other uses, see Blue Cross (disambiguation)
The Blue Cross and Blue Shield Association (BCBSA) is a American federation of 39 independent, community-based and locally operated Blue Cross and Blue Shield healthcare
 (BCBSA BCBSA Blue Cross and Blue Shield Association ) announced recommendations aimed at improving working relationships between the nation's physicians and health plans.

The Guidelines guidelines,
n.pl a set of standards, criteria, or specifications to be used or followed in the performance of certain tasks.
 for the Role of Participating Physicians in Health Plans are a product of ongoing efforts between BCBSA and the American Medical Association American Medical Association (AMA), professional physicians' organization (founded 1847). Its goals are to protect the interests of American physicians, advance public health, and support the growth of medical science.  (AMA (Automatic Message Accounting) The recording and reporting of telephone calls within a telephone system. It includes the calling and called parties and start and stop times of the call. ) to improve communications between physicians and health plans. The AMA plans to share the 10 voluntary guidelines with its member physicians.

"Trigon Blue Cross Blue Shield Blue Shield A US not-for-profit health care insurer that is a reimbursement intermediary for physicians. Cf Blue Cross.  has been working to improve relations with network physicians for a number of years," said William William, crown prince of Germany
William or Frederick William, 1882–1951, crown prince of Germany, son of William II. In World War I he commanded (1914) an army on the Western Front and was nominal commander in the German attack
 Bracciodieta, M.D., Trigon's senior vice president and chief health care officer. "We believe these guidelines will simply help us establish an even better dialogue between our company and participating doctors. Our company has always felt that physicians who care for and interact Interact can refer to:
  • Rotary Interact, a high school community service club.
  • InterAct Accessories
  • Interact Intranet

Fall of Interact While the Game Boy device was first released, Interact acquired the rights to sell Datel's Action Replay
 daily with patients should be involved in shaping health plan policies that impact patient care."

Following is a summary of the guidelines introduced by the BCBSA and Trigon initiatives already under way related to each one.

        BCBSA GUIDELINE                       TRIGON INITIATIVE
        ---------------                       -----------------
 1. Health plans should involve          1. The Managed Care Advisory
    participating provider                  Panel, a statewide medical
    representatives in                      advisory committee that
    clinically-oriented                     includes participating
    decision-making committees              physicians from all regions
    and processes.                          of the state, provides
                                            input on medical, quality
                                            and business
                                            matters affecting
                                            physicians. In addition,
                                            the Provider Policy
                                            Committee of the Trigon
                                            board of directors includes
                                            practicing physicians in
                                            addition to board members.

 2. Credentialing and recredentialing    2. Trigon's Statewide
    should be implemented by committees     Credentialing Committee,
    with representation from                consisting of 41 providers
    participating providers.                (including mental health
                                            providers) who represent
                                            four areas of state,
                                            approves credentialing
                                            applications as well as
                                            reviews utilization and
                                            quality management issues.

 3. All specialties participating in     3. Statewide Specialty Network
    clinical process should be involved     Advisory Panels made up of
    in development of clinical practice     local practicing physicians
    guidelines and disease management       advise Trigon's affiliated
    protocols.                              HMOs on utilization
                                            management, quality
                                            improvement and
                                            reimbursement programs.
                                            These advisory committees
                                            represent the following
                                            specialties: obstetrics and
                                            gynecology, dermatology,
                                            orthopedics, gastro-
                                            intestinal, cardiovascular,
                                            urology and general surgery.

 4. Participating providers must be      4. Trigon's physician contracts
    able to discuss all treatment           specifically encourage
    alternatives with their                 discussion of all treatment
    patients to enable them to              alternatives with patients,
    make informed decisions.                without regard to whether
                                            they are covered under the
                                            patient's health plan or
                                            not.

 5. Access to a timely, expeditious      5. With 17 physician medical
    internal appeals process.               directors representing a
                                            variety of specialties,
                                            Trigon members' physicians
                                            have prompt access to peer
                                            physicians for discussion
                                            of coverage decisions at the
                                            time they are made, as well
                                            as timely access to internal
                                            appeals. In addition, if
                                            disagreement over the
                                            medical necessity for
                                            coverage persists, Trigon
                                            members and their physicians

                                            may appeal to an
                                            independent, external peer

                                            physician. Finally, of
                                            course, members insured by
                                            Trigon also have access to

                                            the state external review
                                            process.

 6. Peer review protections should       6. Peer review protections
    extend to all sites of care.            already extend to all
                                            sites of care. Outpatient
                                            surgical procedures receive
                                            the same peer review as
                                            inpatient procedures.

 7. Participating provider               7. Trigon's Managed Care
    representatives should be involved      Advisory Panel, statewide
    in the design of clinical data          Credentialing Committee and
    collections systems and                 Specialty Network Committees
    interpretation of the data.             provide this input. Trigon
                                            shares profiling data with
                                            physicians.

 8. Participating provider               8. The Managed Care Advisory
    representatives should be involved      Panel, statewide
    in identifying or developing            Credentialing Committee and
    meaningful quality assessment and       Specialty Network Committees
    improvement measures.                   provide input on quality
                                            assessment and improvement.

 9. All participating physicians should  9. The Managed Care Advisory
    be informed of the identity of their    Panel includes members of
    representatives serving on              organized medicine and is
    clinically-oriented health plan         composed of recognized
    committees.                             physician leaders from
                                            around the state.
                                            Participating providers
                                            know who these
                                            representatives are.

10. Health plans should provide         10. All providers on Trigon
    appropriate indemnity or insurance      Committees are given
    coverage to participating network       appropriate indemnity or
    provider representatives on             insurance coverage for
    committees.                             their decision-making
                                            involvement.


The guidelines are part of a cooperative cooperative

Organization owned by and operated for the benefit of those using its services. Cooperatives have been successful in such fields as the processing and marketing of farm products and the purchasing of other kinds of equipment and raw materials, and in the
 effort between the Blue Cross and Blue Shield Association and the AMA to increase interaction between local plans and participating physicians to help improve patient care. In a communication to its members, the AMA said the guidelines "lay the groundwork for what we hope are better and more meaningful relations in the future."

Trigon believes such efforts serve to build greater trust and ensure better service to its members. "Physicians are the primary link between Trigon and our members," said Lynn Lynn, city (1990 pop. 81,245), Essex co., E Mass.; inc. as a town 1631, as a city 1850. Lynn is an old industrial center. The first ironworks (1643) and the first fire engine (1654) in the country were built there.  Williamson Wil·liam·son   , Mount

A peak, 4,382.9 m (14,370 ft) high, in the Sierra Nevada of east-central California.
, M.D., vice president and chief medical director at Trigon. "We recognize the critical importance of working together with our network doctors to provide our members with access to the quality health care coverage they value."

Trigon is Virginia's largest managed health care company, providing a broad range of health, wellness and health care financing programs and services to approximately ap·prox·i·mate  
adj.
1. Almost exact or correct: the approximate time of the accident.

2.
 2 million members. Visit us on the Web at www.trigon.com.
COPYRIGHT 2001 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2001, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:May 18, 2001
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