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TriSyn Group's Latest Release of Infopoint RCIF and Data Integrity Products Help Financial Institutions Effectively Manage Customer Relationships.


IRVING, Texas Irving (pronounced 'er-ving') is a city located in the U.S. state of Texas within Dallas County. According to the 2000 U.S. Census, the city population was 191,615; the 2006 estimate was 201,927 according to the North Central Texas Council of Governments, and 196,084 according to  -- TriSyn Group is pleased to announce the successful implementation and general availability of the 2.1 releases of Infopoint(R) RCIF (the flagship application in the Infopoint line for managing customer relationships) and the data integrity products Infopoint Scrub and De-dupe. This latest release of RCIF (Relationship Customer Information File) has been optimized to support the unique needs of financial institutions and represents the culmination of a major investment to provide clients with an interactive customer relationship warehouse allowing them to manage large-scale customer databases efficiently and in real time. Zions Bancorporation Zions Bancorporation (NASDAQ: ZION) is a member of the S&P 500, a bank holding company headquartered Salt Lake City, Utah. Its star subsidiary is NSB Public Finance.  has implemented the Infopoint RCIF 2.1 product to help build stronger and more effective relationships with its customers.

The RCIF application effectively combines information from the customer database with real-time data Real-time data denotes information that is delivered immediately after collection. There is no delay in the timeliness of the information provided.

Some uses of this term confuse it with the term dynamic data.
 from the client's multi-vendor product factories to provide online access to a complete enterprise view of the customer. The latest enhancements expand the capability of the solution to manage and track complex customer-to-customer and customer-to-account relationships. The solution also enables financial institutions to ease customer integration challenges throughout the enterprise by providing the ability to deliver event notifications Event notification is a term used in conjunction with communications software for linking applications that generate small messages (the "events") to applications that monitor the associated conditions and may take actions triggered by events.  to external applications when changes are made to the "customer hub" RCIF data. The applications have been extended to support operations in a DB2 Universal Database environment to ease access via business intelligence analytical reporting tools.

"Effectively and accurately managing customer information and relationships throughout the customer lifecycle is a fundamental requirement for every financial institution," said Michael D. Hattery, Senior Vice President, Marketing and Product Management for TriSyn Group. "Our latest release of RCIF and data integrity products ensure financial institutions can cost effectively create a complete profile of each customer, develop stronger relationships, and have the confidence that the data is accurate. Our lead development partner on this release, Zions Bancorporation, is known for establishing and building strong customer relationships, and we were pleased to have worked with them to help bring the latest enhancements to the marketplace."

"We believe the capabilities of the latest RCIF 2.1 release are critical components to our business as we continue to implement our customer relationship strategies," said John Itokazu, Executive Vice President, Director of Bank Operations for Zions Management Services. "TriSyn Group delivered a real-time customer management solution that gives us an improved picture of our customer and is the source of our customer data and interaction activities. The experience of the TriSyn Group Professional Services (job) professional services - A department of a supplier providing consultancy and programming manpower for the supplier's products.  team was a great asset in implementing the system and reducing the risks associated with such a project."

Comprised of more than 20 software applications, the Infopoint solution suite is one of the world's largest and best-established core banking software solutions. Consisting of applications surrounding transaction management, financial management, loan management, customer and deposit management, it helps banks manage products, processes and customer relationships while delivering information for mission-critical decision making.

Infopoint De-dupe enhances the quality of the information contained in the institution's Central Information File. De-dupe provides an automated means of identifying and consolidating duplicate customer records using its superior analysis engine. Users of De-dupe are assured the most complete and accurate customer information and see a reduction in effort surrounding manual de-duplication efforts.

Infopoint Scrub is a cost-effective alternative for turning raw data from third-party sources into a useful customer relationship database. Using Scrub's seasoned rule-based engine, customer names, addresses, and their relationships to accounts can be isolated and standardized standardized

pertaining to data that have been submitted to standardization procedures.


standardized morbidity rate
see morbidity rate.

standardized mortality rate
see mortality rate.
 which ensures a high level of data integrity to support an institution's CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization.  strategies. Whether bringing in new data from a mailing list An automated e-mail system on the Internet, which is maintained by subject matter. There are thousands of such lists that reach millions of individuals and businesses. New users generally subscribe by sending an e-mail with the word "subscribe" in it and subsequently receive all new , merger or acquisition, or simply loading new customers and accounts from a third party application, Scrub eliminates the need to allocate large numbers of staff to cleanse cleanse  
tr.v. cleansed, cleans·ing, cleans·es
To free from dirt, defilement, or guilt; purge or clean.



[Middle English clensen, from Old English
 and standardize stan·dard·ize
v.
1. To cause to conform to a standard.

2. To evaluate by comparing with a standard.
 name and address data.

About Zions: Zions Bancorporation is one of the nation's premier financial services The examples and perspective in this article or section may not represent a worldwide view of the subject.
Please [ improve this article] or discuss the issue on the talk page.
 companies, consisting of a collection of great banks in select high growth markets. Under local management teams and community identities, Zions operates approximately 400 full-service banking offices in Arizona, California, Colorado, Idaho, Nevada, New Mexico New Mexico, state in the SW United States. At its northwestern corner are the so-called Four Corners, where Colorado, New Mexico, Arizona, and Utah meet at right angles; New Mexico is also bordered by Oklahoma (NE), Texas (E, S), and Mexico (S). , Utah and Washington. In addition, Zions is a national leader in SBA SBA
abbr.
Small Business Administration

Noun 1. SBA - an independent agency of the United States government that protects the interests of small businesses and ensures that they receive a fair share of government
 lending, public finance advisory services advisory services

advisory services provided to the public, in their capacity as owners and managers of animals, are an important part of veterinary science. They may be provided by government bureaux, by commercial companies who deal in pharmaceuticals or animals or animal
, agricultural finance and electronic bond trading. The Company is included in the S&P 500 Index. Investor information and links to subsidiary banks can be accessed at http://www.zionsbancorporation.com.

About TriSyn Group: For more than 25 years, TriSyn Group products have been helping financial institutions successfully meet the challenges of the marketplace by optimizing their business processes, and maximizing the accessibility and value of their operating information. TriSyn Group solutions provide institutions with the information they need to make the right strategic decisions at the right time, with the flexibility to meet evolving business requirements. Today, more than 200 financial service institutions rely on TriSyn Group products and services, including many of the world's largest banking organizations. More information about TriSyn Group is available at http://www.trisyngroup.com.
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Publication:Business Wire
Date:Dec 8, 2004
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