Travel agencies/vendors: ranked by number of full-time equivalent L.A. County employees. (The List).EXECUTIVE SUMMARY IT was another tough year for tourism around the globe, and L.A. County was no exception. International tourism has declined steadily over the past two years, taking a 17 percent hit in 2002, to 4.1 million visitors, compared to 2001. The region hit a high of 5.5 million visitors in 2000. Mexico Mexico, city, Mexico Mexico or Mexico City, Span. Ciudad de México (Méjico), city (1990 pop. 8,236,960; 1991 met. area est. 20,899,000), central Mexico, capital and largest city of Mexico. , sending 1.4 million visitors to L.A. in L.A. In is a compilation of studio recording by Various Artists. It was originally released in 1979 as an LP by Rhino Records. Track listing Side One The Kats 2002, and Japan, with 399,000, were the two main sources of tourists in 2002. Still, Japanese Japanese (jăp'ənēz`), language of uncertain origin that is spoken by more than 125 million people, most of whom live in Japan. There are also many speakers of Japanese in the Ryukyu Islands, Korea, Taiwan, parts of the United States, and tourism last year was down by 115,000 compared to the year earlier. The largest percentage decrease came from Italy Italy (ĭt`əlē), Ital. Italia, officially Italian Republic, republic (2005 est. pop. 58,103,000), 116,303 sq mi (301,225 sq km), S Europe. , whose 47,000 visitors amounted to a 37 percent decline from 2001. There was a 29 percent drop in French visitors from the prior year. Combined international and domestic tourism was 24.1 million in 2002, a 300,000-person decrease from 2001. Travel-related spending fell to $11.8 billion from $12.1 billion in the same period. The World Travel and Tourism Council About The World Travel and Tourism Council (WTTC) is a global forum comprising the presidents, chairpersons and CEOs of companies involved in the travel and tourism industry. estimates that demand for the industry will increase by 1.4 percent to $1.4 billion domestically, while employment will decrease by 0.3 percent to 6.5 million workers. [GRAPHICS OMITTED] THE PACESETTER AUTOMOBILE CLUB OF SOUTHERN CALIFORNIA The Automobile Club of Southern California was founded December 13, 1900 in Los Angeles as one of the nation's first motor clubs dedicated to improving roads, proposing traffic laws and improvement of overall driving conditions. GENERALLY thought of as the roadside assistance club AAA AAA: see American Automobile Association. (Triple A) A common single-cell battery used in a myriad of electronic devices of all variety. Like its double A (AA) cousin, it provides 1.5 volts of DC power. When used in series, the voltage is multiplied. , the travel arm of the Automobile Club of Southern California weighs in as the largest travel agency in Los Angeles Los Angeles (lôs ăn`jələs, lŏs, ăn`jəlēz'), city (1990 pop. 3,485,398), seat of Los Angeles co., S Calif.; inc. 1850. County. Headquartered in Los Angeles, the Automobile automobile, self-propelled vehicle used for travel on land. The term is commonly applied to a four-wheeled vehicle designed to carry two to six passengers and a limited amount of cargo, as contrasted with a truck, which is designed primarily for the transportation of Club employs 571 full-time equivalent Full-time equivalent (FTE) is a way to measure a worker's involvement in a project, or a student's enrollment at an educational institution. An FTE of 1.0 means that the person is equivalent to a full-time worker, while an FTE of 0.5 signals that the worker is only half-time. employees and 125 travel agents. Operating as a full-service full-serĀ·vice adj. Associated with or offering complete service: full-service gasoline pumps; full-service banks. travel agency, the company offers vacation VACATION. That period of time between the end of one term and beginning of another. During vacation, rules and orders are made in such cases as are urgent, by a judge at his chambers. packages, cruises and tours in Europe Europe (y r`əp), 6th largest continent, c.4,000,000 sq mi (10,360,000 sq km) including adjacent islands (1992 est. pop. 512,000,000). , North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. and Latin America Latin America, the Spanish-speaking, Portuguese-speaking, and French-speaking countries (except Canada) of North America, South America, Central America, and the West Indies. .The most popular spot for Automobile Club clients is Hawaii Hawaii, island, United States Hawaii, island (1990 pop. 120,217), 4,037 sq mi (10,456 sq km), largest and southernmost island of the state of Hawaii and coextensive with Hawaii co.; known as the Big Island. , followed by cruises in Alaska Alaska (əlă`skə), largest in area of the United States but third smallest (exceeding only Vermont and Wyoming) in population, occupying the northwest extremity of the North American continent, separated from the coterminous United States and Mexico, as well as travel to the Caribbean, according to according to prep. 1. As stated or indicated by; on the authority of: according to historians. 2. In keeping with: according to instructions. 3. Robert Kane Robert Kane may refer to:
In sports:
emanating from or pertaining to Europe. European bat lyssavirus see lyssavirus. European beech tree fagussylvaticus. European blastomycosis see cryptococcosis. destinations. With travel and tourism down, travel agencies have been taking a hit in sales. Kane said the agency had seen an uptick Uptick A transaction occurring at price above its previous transaction. In order for an uptick to occur, a transaction price must be followed by an increased transaction price. in last-minute last minute n. The period just before a significant or concluding moment such as a deadline, due date, or scheduled event: always waits until the last minute to do his holiday shopping. bookings and group travel. People are also staying closer to home this summer, with more drive-to destinations requested, said Kane. When combined with the other AAA operations, AAA Travel was eighth on trade publication Travel Weekly's list of agencies, with $3.16 billion in combined gross sales Gross Sales A measure of overall sales that isn't adjusted for customer discounts or returns, calculated simply by adding all sales invoices, and not including operating expenses, cost of goods sold, payment of taxes, or any other charge. in 2002.
TRAVEL AGENCIES/VENDORS
Ranked by number of full-time equivalent L.A. County employees
Rank Company (Ranking in 2002) L.A. County
* name Staff
* address * employees
* travel agents
1 Automobile Club of Southern California 571
2601 S. Figueroa St. 125
Los Angeles 90007
2 Travel Store Inc. (2) 267
11601 Wilshire Blvd. 238
Los Angeles 90025
3 Pleasant Holidays LLC (1) 250
2404 Townsgate Road 350
Westlake Village 91361
4 Altour International Inc. (4) 242
12100 Olympic Blvd., Suite 300 220
Los Angeles 90064
5 Montrose Travel (5) 181
2349 Honolulu Ave. 121
Montrose 91020
6 WorldTravel BTI (3) (3) 180
8383 Wilshire Blvd., Suite 310 117
Beverly Hills 90211
7 Calig World Travel Inc. 131
4673 Topanga Canyon Blvd. 250
Woodland Hills 91364
8 STA Travel Inc. (7) 118
5900 Wilshire Blvd., Suite 900 60
Los Angeles 90036
9 Corporate Traveller/Flight Centre Ltd. 78
1000 East Dominguez St., Suite 200 same
Carson 90746
10 Archer Travel 75
4148 Ocean View Blvd. 55
Montrose 91020
11 Travel Syndicate (10) 68
20855 Ventura Blvd. 72
Tarzana 91364
12 Plaza Travel (13) 55
16545 Ventura Blvd. 45
Encino 91463
13 TQ3 Travel Solutions (11) 50
6330 Variel Ave., Suite 201 33
Woodland Hills 91367
14 All-Travel (16) 42
2001 South Barrington Ave., Suite 315 36
Los Angeles 92648
15 Nippon Travel Agency America Inc. 42
1025 W. 190th St., Suite 300 1
Gardena 90248
16 Revel Travel (12) 38
449 S. Beverly Drive 32
Beverly Hills 90212
17 Willett Travel 32
11969 Ventura Blvd. 47
Studio City 91604
18 Rich Worldwide Travel (25) 27
15233 Ventura Blvd., Suite 350 23
Sherman Oaks 91403
19 Corniche Travel Group (18) 23
8721 Sunset Blvd., Suite 200 16
West Hollywood 90069
20 Mansour Travel Company Inc. (17) 22
345 N. Maple Drive, Suite 210 14
Beverly Hills 90210
21 Trav-L-World Agency and College 20
2990 S. Sepulveda Blvd., Suite 205 same
Los Angeles 90064
22 Navigant International (6) 20
3130 S. Harbor Blvd., Suite 200 18
Santa Ana 92704
23 Travizon Inc. (6) (20) 20
8500 Wilshire Blvd., Suite 918 15
Beverly Hills 90211
24 Ladera Travel 18
2141 Rosecrans Ave., Suite 1199 same
El Segundo 90245
25 Sea Gate Travel Group (7) (14) 15
5900 Wilshire Blvd. same
Los Angeles
Rank Revenues Profile
(millions) * offices
* '03 L.A. County (1) (county/nationwide
* '02 L.A. County * headquarters
* '02 nationwide
1 $6 (2) 27/67
$11 Los Angeles
WND
2 63.5 6/10
98 Los Angeles
120
3 208.3 1/4
444 Westlake Village
490
4 45 5/14
113 New York
200
5 39 6/8
97.3 Montrose
101.2
6 101 33/1,279
208 Atlanta
3,300
7 1.5 1/same
3 Woodland Hills
same
8 19.3 9/101
38.4 Los Angeles
268
9 30 14/17
21 Brisbane, Australia
same
10 WND 3/4
WND Montrose
WND
11 WND 1/same
WND Woodland Hills
WND
12 WND 1/same
WND Encino
WND
13 18.5 4/118
50 Fenton, Mo.
1,540
14 13 3/same
27 Los Angeles
same
15 WND 1/3
WND Gardena
WND
16 23 2/same
60 Beverly Hills
same
17 7 1/same
21.1 Studio City
same
18 4.5 1/12
10.5 Harrison, N.Y.
135
19 8.4 6/8
20 West Hollywood
same
20 0.8 1/same
2 Beverly Hills
same
21 1.5 1/same
1.5 Los Angeles
same
22 41.4 5/700 (5)
92 Denver
4,000
23 12 3/18
24 Boston
420
24 WND 1/same
WND El Segundo
WND
25 WND 3/84
WND New York
475
Rank Services
(partial list)
1 corporate, group meeting,
individual, entertainment, leisure,
cruises & tours, wholesale
2 corporate, group meeting, individual,
entertainment, incentive, leisure,
cruises & tours
3 group meeting, individual, incentive,
leisure, cruises & tours, wholesale,
student/youth, special interest groups
4 corporate, group meeting, individual,
entertainment, incentive, leisure,
cruises & tours,
5 corporate, group meeting, individual,
entertainment, incentive, leisure,
cruises & tours, wholesale
6 corporate, group meeting,
entertainment, incentive, leisure
7 corporate, group meeting, individual,
entertainment, incentive, leisure,
cruises & tours, wholesale,
8 student/youth
9 corporate, group meeting, individual,
incentive, leisure, cruises & tours,
student/youth
10 corporate, group meeting, individual,
cruises & tours
11 corporate, group meeting, individual,
entertainment, incentive, leisure,
cruises & tours, student/youth
12 corporate, group meeting, individual,
entertainment, incentive, leisure,
cruises & tours, student/youth
13 corporate, group meeting, incentive
14 corporate, group meeting, individual,
entertainment, incentive, leisure,
cruises & tours
15 corporate, incentive, leisure, wholesale
16 corporate, group meeting, individual,
entertainment, leisure, cruises & tours,
wholesale, studentlyouth, gay/lesbian
17 corporate, group meeting, individual,
entertainment, incentive, leisure,
cruises & tours, student/youth
18 corporate, group meeting, individual,
entertainment, incentive, leisure,
cruises & tours, wholesale
19 corporate, group meeting, individual,
entertainment, incentive, leisure,
cruises & tours, wholesale
20 corporate, individual, entertainment,
leisure, cruises & tours
21 corporate, group meeting, individual,
leisure, cruises & tours, student/youth,
training for certified travel agents
22 corporate, group meeting, individual,
entertainment, incentive, leisure,
cruises & tours, student/youth
23 corporate, group meeting, individual,
incentive, leisure, cruises & tours
24 corporate, group meeting, individual,
entertainment, incentive, leisure, cruises
& tours, wholesale, student/youth
25 corporate, group meeting, individual,
incentive, leisure, cruises & tours
Rank Area Specialties Marketing Contact
1 Europe, Canada, Hawaii, Mike Johnson
Latin America
2 worldwide Jim Wright
3 Hawaii, Asia, Tahiti, Fiji, Michael Gardiner
Australia, New Zealand,
Caribbean, Mexico
4 worldwide Mickey Weill
5 worldwide Jamie Hoff
6 worldwide Sharon Grayson
7 worldwide Marsha Calig
8 worldwide Andria Piekarz
9 worldwide Kate Shilling
10 worldwide Ron Archer
11 worldwide Roger Lipkis
12 worldwide Steve Orens
13 worldwide Jeff Mabe
14 worldwide David. C. Van Ness
15 Asia, United States WND
16 worldwide L. Whitney/
M. White
17 worldwide Tiffany Gatto
18 worldwide Stuart L. Markus
19 worldwide Frank Dolce
20 worldwide V. Kay Mansour
21 worldwide Janina Krupa
22 worldwide Harry Bohling
23 worldwide Therese Kelleher
24 Europe, Canada, Rita Koch
Hawaii
25 worldwide Michael Share
Rank Top Local Executive
* name
* title
* phone
1 Robert Kane
v.p., district office operations
(213) 741-3686
2 Wido L. Schaefer
ceo, president
(310) 575-5540
3 Tim Irwin
ceo, president
(818) 991-3390
4 Barry Noskeau
executive v.p.
(310) 571-6000
5 Joe McClure
coo
(818) 553-3200
6 Phil Gaskin
senior vice president
(323) 935-1631
7 Marsha Calig
ceo
(818) 703-0100
8 Nick Thomas
president
(323) 964-1900
9 Michelle McGuffog
president
(310) 576-6336
10 Steve Archer
president
(818) 248-1511
11 Roger Lipkis
owner
(818) 710-0166
12 Nobby Orens
president
(818) 990-4053
13 Connie Thrasher
v.p., general manager
(818) 226-3000
14 Eric J. Maryanov
president
(310) 312-3368
15 Hidetoshi Mitsuya (4)
president
(310) 768-0017
16 Jack Revel
ceo
(310) 553-5555
17 Tama Taylor Holve
ceo
(818) 762-0676
18 Stuart L. Markus
exec. director western region
(818) 528-2800
19 Anastasia Mann
chairman
(310) 854-6000
20 G. Mansour/V. Mansour
ceo, cfo
(310) 276-2768
21 Annet Forest
president
(310) 479-6093
22 David Buskirk
regional president
(877) 200-4363
23 Denise Lowe
director, account manager
(310) 246-5900
24 Rita Koch
owner
(310) 640-0527
25 Michael Share
president
(323) 655-6565
WND--Would not disclose
(1) For five months ended May 31, 2003.
(2) For six months ended June 30, 2003.
(3) Includes Hoffman Entertainment Travel, No. 3 last year.
(4) Information obtained from Harris Info-Source.
(5) 1,300 global offices.
(6) Formerly APA/Fugazy Executive Travel.
(7) The number of employees at Seagate has not changed from
last year. Employment numbers from 2002 were inaccrurate.
Note: The information on this list was supplied by representatives
of the companies themselves. Agencies are ranked by the number of
full-time equivalent employees and total travel agents in Los
Angeles County offices, respectively. American Express Travel
Services may have qualified for this list but declined to participate.
Rosenbluth International, No. 8 last year, has been acqired by
American Ecpress Travel Services.
To the best of our knowledge, this information is accurate as
press time. While every effort is made to ensure the accuracy
and thoroughness of the list, omissions and typographical errors
sometimes occur. Please send corrections or additions on company
letterhead to the Research Department, Los Angeles Business Journal,
5700 Wilshire Blvd., Suite 170, Los Angeles 90036. [c] 2003
Los Angeles Business Journal. This list may not be reprinted in
whole or in part without prior written permission from the
editor. Reprints are available from Wright's Reprints,
(877) 652-5295.
Researched by Nicole Taylor
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