Travel & Travel Technology News.Mar 26, 2007 Carriers develop new systems to track customers' experience Airlines say they review all customer complaints and always respond, even if it is only an apology, the Wall Street Journal's Scott McCartney Scott McCartney is The Wall Street Journal's travel editor, as well as a regular columnist for the newspaper. Background McCartney currently lives in Dallas, though he is a native of Boston. He attended Duke University and graduated in 1982 with an A.B. writes. Meanwhile, some airlines are developing new systems to track the passenger experience on computers. The systems would flag a bad experience and may result in an apology and a voucher from the gate agent when the traveler checks in. Mar 20, 2007 High cost cuts spring break trips short for some travelers Higher airfares and hotel costs are prompting vacationers to shorten their trips, observers say. The average duration of spring break trips is now 4.9 days, down almost 17% from 2002. Mar 19, 2007 Kingfisher Airlines Kingfisher Airlines Limited is an airline based in Bangalore, India. It is a major Indian luxury airline operating an extensive network to 34 destinations, with plans for regional and long-haul international services. Airlogica will provide its Zeus GDS GDS Global Distribution System GDS Google Desktop Search (Google) GDS Goodie Domain Service (Vienna University of Technology, Austria) GDS Guards cost-monitoring software to Kingfisher Airlines. Mar 23, 2007 New York New York, state, United States New York, Middle Atlantic state of the United States. It is bordered by Vermont, Massachusetts, Connecticut, and the Atlantic Ocean (E), New Jersey and Pennsylvania (S), Lakes Erie and Ontario and the Canadian province of Newark Liberty International Registered Traveler The Registered Traveler Pilot Program is an airline passenger security assessment system that was tested in the United States air travel industry in 2005. It was used in several U.S. comes to Newark The Clear Registered Traveler Program is making its debut at Newark Liberty International Airport's Terminal B, with new technologies such as shoe scanners not currently in operation. However, carriers are taking a "wait-and-see approach" before signing on to participate. Mar 21, 2007 OnAir, SITA, Airbus OnAir, the SITA-Airbus joint venture, appointed ARINC ARINC Aeronautical Radio, Inc. ARINC Aircraft Radio Incorporated ARINC Aeronautical Research Incorporated VP and MD-Europe, Middle East and Africa Graham Lake as CCO (Chief or Corporate Compliance Officer) The executive person in charge of compliance issues, regulatory requirements, internal controls and managing audits within an enterprise or organization. . Mar 22, 2007 Vietnam Airlines Vietnam Airlines unveiled a redesigned and upgraded website enabling it to launch e-ticketing this quarter. Domestic fares are available online with the rest of the schedule slated for release next month. Mar 20, 2007 Z Editor: Aram Gesar, eMail: edit@AirGuideOnline.com For Air Transport & Travel Business Experts contact eMail: bizintel@AirGuideOnline.com For more global news, reviews, features and analysis, please subscribe to our Newsletters: http://www.airguideonline.com/order_formsubs.htm#news To Advertise: advert@AirGuideOnline.com AirGuideFlightTracker is a new, free service that aims to keep travelers informed flight and airport status via the Web. For more go to http://www.airguideonline.com/airline_tracker.htm Copyright [c] 2007 Air Travel Media / Pyramid Media Group. All rights reserved. Mar 19, 2007 |
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