Transamerica Retirement Services Ranks as the Top Provider in Boston Research Group's Retirement Advisor Satisfaction and Loyalty Survey.Transamerica Exceeds the Benchmark in 46 of the 48 Individual Drivers of Satisfaction, as Well as "Overall Satisfaction"
LOS ANGELES Los Angeles (lôs ăn`jələs, lŏs, ăn`jəlēz'), city (1990 pop. 3,485,398), seat of Los Angeles co., S Calif.; inc. 1850. -- Transamerica Retirement Services ranked as the top plan provider in a nationwide survey of retirement plan advisors, exceeding the industry norm with its percentage of "excellent" ratings in 46 of the 48 drivers measured--the highest of any provider reviewed. The study, conducted by the Boston Boston, town, England
Boston, town (1991 pop. 26,495), E central England, on the Witham River. Boston's fame as a port dates from the 13th cent., when it was a Hanseatic port trading wool and wine. Having recovered from a decline in the 18th and 19th cent. Research Group, polled plan advisors on satisfaction and loyalty for their top three plan providers. Transamerica also ranked above the industry norm for "Overall Satisfaction."
"Transamerica had a remarkable showing in this year's satisfaction survey," said Warren Cormier, president of Boston Research Group.
The survey segmented drivers of satisfaction into seven overall attributes, with Transamerica setting the high-mark for the number of its percentage of "excellent" ratings above the industry norm within each attribute. These overall attributes include:
* Product Features
* Sales and Marketing Support
* Service and Support
* Provider Image
Among the 46 drivers, Transamerica received some of its highest satisfaction ratings in the following categories:
* Quality of invest monitor, due diligence Research; analysis; your homework. This term has caught on in all industries, because it sounds so "wired." Who would want to do analysis or research when they can do due diligence. See wired.
* Willing to participate in sales presentations and events
* Partners with you for success
* Enrollment support services support services Psychology Non-health care-related ancillary services–eg, transportation, financial aid, support groups, homemaker services, respite services, and other services
* Making it easy to do business with them
* Making fees transparent and easy to explain/ show to sponsor
* Pricing flexibility to allow you to maximize cost to plan sponsors
* Quality of the provider relationship managers
* Commitment to the 401(k) market
"Transamerica gives advisors access to an innovative suite of products and services that allow them to grow new business and increase credibility with clients," said Stig STIG Steam-Injected Gas Turbine
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STIG Security Technical Implementation Guidelines Nybo, senior vice president and Chief Marketing Officer for Transamerica Retirement Services. "The positive findings from the Boston Research Group study reflect Transamerica's commitment to the advisor channel and our ongoing effort to add value throughout the entire sales process A sales process is a systematic approach for performing product or service sales. The reasons for having a sales process include seller and buyer risk management, achieving standardized customer interaction in sales and scalable revenue generation. ."
About the study:
The Boston Research Group "Defined Contribution Plan Defined contribution plan
A pension plan whose sponsor is responsible only for making specified contributions into the plan on behalf of qualifying participants. Related: Defined benefit plan 2008 Retirement Advisor Study" is a nationwide study of 643 retirement advisors. Advisors provided satisfaction and loyalty ratings for their top three providers. The sample was drawn from the 401kExchange database of retirement advisors. Seventy-four advisors were profiled in the study to achieve the industry norm.
About Transamerica Retirement Services
Transamerica Retirement Services ("Transamerica"), a marketing unit of Transamerica Financial Life Insurance Company, 4 Manhattanville Road, Purchase, New York Purchase, New York is a hamlet of the town of Harrison, in Westchester County. Its Zip code is 10577.
Purchase is home to Purchase College, which is part of the State University of New York system, Manhattanville College, a private liberal arts college, and the headquarters 10577, and other of its affiliates, designs customized retirement plan solutions to meet the unique needs of small- to mid-sized businesses. Transamerica Retirement Services ranked among the top plan providers1 in a recent PLANSPONSOR([R])Magazine Defined Contribution Survey and has more than 15,0002 retirement plans totaling more than $13.22 billion in assets. For more information about Transamerica, please refer to www.TA-Retirement.com.
1 The November November: see month. 2008 PLANSPONSOR([R])Magazine Defined Contribution Survey results place Transamerica Retirement Services among the top providers out of 52 for retirement plans with up to $50 million in assets based on total number of cups won. See the November 2008 issue of PLANSPONSOR[R] Magazine for complete results.
2 As of December 31, 2008.
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