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Tracking dormant accounts.


Losing a customer is one of the most costly hidden business expenses. Not only has the company lost the client's future revenue, but all the time and effort that went into developing the relationship goes down the drain Down the Drain is the second episode in the of the popular American crime drama , set in Las Vegas, Nevada. Plot summary
After a thunderstorm in Las Vegas, a body is washed up in the city drains. The team soon find another body to add to their investigative collection.
, too.

So what can you do to stop such losses?

While the sales and marketing department is responsible for luring the customer back, the accounting department can help to stop such losses in the first place by ad vising the sales team to set up its database to signal an alert when an account suddenly goes dormant Latent; inactive; silent. That which is dormant is not used, asserted, or enforced.

A dormant partner is a member of a partnership who has a financial interest yet is silent, in that he or she takes no control over the business.
 or the ordering level drops. At that point, the sales team should check with the customer to look into the problem and try to correct it.
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Title Annotation:Golden Business Ideas
Publication:Journal of Accountancy
Date:Nov 1, 2003
Words:121
Previous Article:Quality improvement programs.(Golden Business Ideas)
Next Article:Hone your management style.(Golden Business Ideas)



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