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TouchStone Software Corp Reports First Quarter Results; TouchStone Enters the INTEL --NASDAQ:INTC-- Processor Upgrade Market; Increase in Revenue Yields Positive Earnings.


Business Editors/High-Tech Writers

NORTH ANDOVER North Andover (ăn`dōvər), town (1990 pop. 22,792), Essex co., NE Mass., on the Merrimack River, in a dairy and farm area; settled c.1644, set off from Andover and inc. 1855. , Mass.--(BUSINESS WIRE)--May 14, 2004

TouchStone Software Corporation (OTC OTC

See: Over-the-counter.


OTC

See over-the-counter market (OTC).
 BB: TSSW TSSW Technical Support Software ) today announced revenue of $492,332 for its first quarter ended March 31, 2004 as compared to $480,094 for the same quarter of the previous. Product revenue has increased approximately $47,000 as compared to the same quarter of the previous year.

Operationally, TouchStone recorded net income before EBITDA (Earnings Before Interest, Taxes, Depreciation and Amortization) A metric used to show a company's profitability, but not its cash flow. EBITDA became popular in the 1980s to show the potential profitability of leveraged buyouts, but has become  (earnings before interest, taxes, depreciation and amortization Earnings before interest, taxes, depreciation and amortization (EBITDA) is a non-GAAP metric that can be used to evaluate a company's profitability.
:EBITDA = Operating Revenue – Operating Expenses + Other Revenue
) of $32,052 for the quarter as compared to $44,578 for the same quarter of the previous year. Gross margins decreased slightly from the previous year due to the company's recent decision to sell processor upgrades. Since January the Company has begun to repackage re·pack·age  
tr.v. re·pack·aged, re·pack·ag·ing, re·pack·ag·es
To package again or anew, especially in a more attractive package.



re·pack
 and sell processor upgrades that support the following processor platforms:

-- Socket 370 for Intel Pentium-III-S / Pentium-III / Celeron Tualatin-core processors

-- Socket 370 for Intel Pentium-III / Celeron Coppermine-core processors

-- FSB (FrontSide Bus) See system bus.

FSB - front side bus
 66 / 100 / 133 MHz (MegaHertZ) One million cycles per second. It is used to measure the transmission speed of electronic devices, including channels, buses and the computer's internal clock. A one-megahertz clock (1 MHz) means some number of bits (16, 32, 64, etc.

The CPU CPU
 in full central processing unit

Principal component of a digital computer, composed of a control unit, an instruction-decoding unit, and an arithmetic-logic unit.
 kit that the Company integrates includes:

-- Genuine Intel (NASDAQ NASDAQ
 in full National Association of Securities Dealers Automated Quotations

U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on
: INTC INTC Intel (NASDAQ symbol)
INTC Intercept
INTC Interrupt Controller
) CPU

-- CPU adaptor provides necessary voltage and FSB requirements

-- Heat Sink A material that absorbs heat. Typically made of aluminum, heat sinks are widely used in amplifiers and other electronic devices that build up heat. Small heat sinks are the most economical method for cooling microprocessors and other chips.

-- HD Fan

The addition of processor upgrade solutions to TouchStone's product line enhances TouchStone's ability to generate additional revenue from existing and potential customers who visit TouchStone's web site. Jason K. Raza, President and Chief Executive Officer of TouchStone Software stated that, "We have completed our first goal of operating efficiencies and are now embarking upon our next step towards increased revenues and earnings. Processor upgrades are a natural brand extension and should help us to achieve our goal of increased revenues in the future."

The Company's primary web sites continue to receive, on average, in excess of 250,000 unique visitors A count of how many different people access a Web site. For example, if a user leaves and comes back to the site five times during the measurement period, that person is counted as one unique visitor, but would count as five "user sessions.  per month and the Company believes that with the addition of the processor upgrade products, the Company will see an increase in web related traffic, which the Company hopes will result in increased revenues from the Company's entire product line.

Additional information on TouchStone Software Corporation / eSupport.com is available on the Company's web site at www.esupport.com.

About TouchStone Software Corporation and eSupport.com

TouchStone Software Corporation, Inc. and its consolidated subsidiaries, ("TouchStone" or "the Company") is a provider of system management software, which includes basic input/output ("BIOS") software upgrades, personal computer ("PC") diagnostics for personal computers and embedded systems Embedded systems

Computer systems that cannot be programmed by the user because they are preprogrammed for a specific task and are buried within the equipment they serve.
 and processor upgrades. System management software is one of the fundamental layers in any microprocessor-based system (including PCs) architecture and provides an essential interface between the systems's operating software and hardware. The Company's executive offices are located at 1538 Turnpike turnpike, road paid for partly or wholly by fees collected from travelers at tollgates. It derives its name from the hinged bar that prevented passage through such a gate until the toll was paid. See also road.  Street, North Andover, Massachusetts North Andover is a town in Essex County, Massachusetts, United States. The population was 27,202 at the 2000 census. History
North Andover was first settled in 1646 and was officially incorporated in 1855.
 01845, and its telephone number is (978) 686-6468.

Safe Harbor Safe Harbor

1. A legal provision to reduce or eliminate liability as long as good faith is demonstrated.

2. A form of shark repellent implemented by a target company acquiring a business that is so poorly regulated that the target itself is less attractive.
 Statement

This release may contain forward-looking statements forward-looking statement

A projected financial statement based on management expectations. A forward-looking statement involves risks with regard to the accuracy of assumptions underlying the projections.
 that involve risks and uncertainties, including without limitation, the company's projected return to profitability. Among the important factors that could cause actual results to differ materially from those in the forward-looking statements are new and changing technologies and customer acceptance of those technologies fluctuations or cancellations in orders from distribution customers, and the company's ability to compete effectively with other software companies. These and other factors that could cause actual results to differ materially are discussed in the company's filings with the Securities and Exchange Commission including its recent filings on Forms 10-KSB and 10-QSB.

TouchStone Software Corp., the eSupport logo, is trademarks or registered trademarks of TouchStone Software Corp. All other trademarks are the property of their respective owners.


                       TouchStone Software Corp.
                 Condensed Consolidated Balance Sheet
                            March 31, 2004
                              (Unaudited)

ASSETS
   Cash and marketable securities                             370,592
   Accounts receivable, net                                    20,651
   Inventories                                                 25,584
   Prepaid expenses                                            22,394
   Note Receivable related party                               96,692
   Investments Other                                          147,727
   Property, and equipment, net                                 7,536
   Other assets                                                     -
                                                             ---------
         Total Assets                                        $691,176
                                                             =========
LIABILITIES AND SHAREHOLDERS' EQUITY
   Current maturities of long-term debt                         2,685
   Accounts payable                                            41,326
   Accrued expenses                                           141,137
   Long-term debt                                                   -
   Total stockholders' equity                                 506,028
                                                             ---------
       Total Liabilities and Stockholders' Equity            $671,176
                                                             =========


                       TouchStone Software Corp.
            Condensed Consolidated Statements of Operations
                              (Unaudited)


                                                THREE MONTHS ENDED
                                                      March 31,
                                             -------------------------
                                                  2004         2003
                                             -------------------------
Total revenues                                  492,332      480,094
Cost of revenues                                 73,454       56,046
                                             -------------------------
  Gross profit                                  418,878      424,048
                                             -------------------------

Operating expenses                              386,826      379,470
                                             -------------------------
Income from operations                           32,052       44,578

Other income, net                                 2,804        1,039
                                             -------------------------
Income before provision for income taxes         34,856       45,617
Provision for income taxes                            -            -
                                             -------------------------
Net income                                      $34,856      $45,617
                                             =========================

Basic earnings per share                          $0.00        $0.00
                                             =========================

Basic weighted average shares outstanding    11,440,060   11,440,060

Diluted earnings per share                        $0.00        $0.00

Diluted weighted average shares outstanding  12,010,010   12,294,510
                                             =========================
COPYRIGHT 2004 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2004, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Geographic Code:1USA
Date:May 14, 2004
Words:759
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