Toshiba upgrades server-based business communications system.

Toshiba America Information Systems, Inc., Digital Solutions Division (TAIS DSD) has announced the availability of Toshiba Strata CS Release 6.0, a software update aimed at providing increased flexibility, call-handling features and improved intuitiveness for its Strata CS, an all-in-one communications server. Uniting voice telephony, voice mail and call center features into a single system, the Strata CS supports up to 192 trunks by 480 stations telephones. Strata CS may also be configured with Voice over IP stations and trunks. In addition to its previous functionality, the software offers new features, which include: the ability to turn any remote telephone into a Strata CS station; allowance of simultaneous external ringing destinations; extension of busy greeting options; the ability to play any greeting or voice mail into the current call; user capability to monitor, coach or join a non-ACD call; and auto-archiving of recordings and playback. Toshiba Strata CS is an advanced voice-based communications server turnkey solution that includes the Strata CS 6.0 application software and dedicated Windows 2000 server to provide a complete business communication system. Viewpoint, the optional client interface software, is compatible with any PC running Windows 98, 2000, NT or XP.

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