Toshiba Inks Exclusive Licensing Deal with OAISYS For OAISYS(R) ACD Solutions.IRVINE, Calif. and TEMPE, Ariz. -- Toshiba America Information Systems Inc., Telecommunication Systems Division (Toshiba - www.telecom.toshiba.com) and OAISYS (www.oaisys.com) today announced they have signed a licensing agreement giving Toshiba exclusive global rights to the intellectual property and source codes of the OAISYS ACD (Automatic Call Distributor) A computerized phone system that responds to the caller with a voice menu and connects the call to the appropriate agent. It can also distribute calls equally to agents. product line. The agreement is effective June 1, 2007, and gives Toshiba the exclusive right to formally acquire the OAISYS ACD intellectual property. "Entering into an exclusive licensing agreement with OAISYS gives Toshiba additional leverage to create future ACD applications and enhancements, delivering on the promise of business integration solutions with valuable call center capabilities," said Brian Metherell, vice president and general manager of Toshiba's Telecommunication Systems Division. "This is a strategic investment for Toshiba, demonstrating our commitment to our growing applications business. Our call center business is currently growing 30 percent year over year. This agreement empowers us to increase our ACD solutions capabilities and accelerate our time-to-market for our family of Strata stra·ta n. A plural of stratum. strata Noun the plural of stratum USAGE: Strata is sometimes wrongly used as a singular noun: this stratum (not strata) [R] CIX (Commercial Internet Exchange Association, Herndon, VA, www.cix.org) Pronounced "kicks," it was a membership organization that promoted the development of a level playing field for ISPs. [TM] IP business communication systems as well as future platforms." "After more than 10 years of partnering with Toshiba, we are pleased to enter this exclusive licensing agreement with its Telecommunication Systems Division," said Jack Wikselaar, president of OAISYS. "With this agreement, all OAISYS ACD products will be sold exclusively through Toshiba, and OAISYS will no longer supply these products to other vendors." OAISYS products included in the agreement are: ACD (currently sold by Toshiba as Strata ACD), Voice Assistant, Net Phone, IVR (Interactive Voice Response) An automated telephone information system that speaks to the caller with a combination of fixed voice menus and data extracted from databases in real time. and Call Router. All are compatible with Toshiba's family of Strata CIX IP business communications solutions. Toshiba will continue to partner with OAISYS for development and will continue to source the OAISYS Voice Recording products, including TRACER tracer, an identifiable substance used to follow the course of a physical, chemical, or biological process. In chemistry the ideal tracer has the same chemical properties as the molecule it replaces and undergoes the same reactions but can at all times be detectible and the company's newly announced Talkument product. OAISYS will continue to develop and distribute its innovative recording products to Toshiba and other leading vendors in the telecommunications industry. To find an Authorized au·thor·ize tr.v. au·thor·ized, au·thor·iz·ing, au·thor·iz·es 1. To grant authority or power to. 2. To give permission for; sanction: Toshiba Dealer in your area, visit the Toshiba website at www.telecom.toshiba.com. About Toshiba America Information Systems Inc. (TAIS TAIS Toshiba America Information Systems, Inc. TAIS Tactical Airspace Integration System (US Army) TAIS Target Architecture and Implementation Strategy TAIS Texas Apiary Inspection Service ) Headquartered in Irvine, Calif., TAIS is comprised of four business units: Digital Products Division, Imaging Systems Division, Storage Device Division, and Telecommunication Systems Division. Together, these divisions provide mobile products and solutions, including industry leading portable computers; projectors; imaging products for the security, medical and manufacturing markets; storage products for automotive, computer and consumer electronics applications; and telephony equipment and associated applications. TAIS provides sales, marketing and services for its wide range of information products in the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. and Latin America Latin America, the Spanish-speaking, Portuguese-speaking, and French-speaking countries (except Canada) of North America, South America, Central America, and the West Indies. . TAIS is an independent operating company operating company A business that engages in transactions with outsiders. owned by Toshiba America, Inc., a subsidiary of Toshiba Corporation (company) Toshiba Corporation - A Japanese technology manufacturer with 364 subsidiaries worldwide. Toshiba makes and sells electronics for home, office, industry and health care including information and communication systems, electronic components, heavy electrical apparatus, , which is a global leader in high technology and integrated manufacturing of electrical and electronic components, products and systems, as well as major infrastructure systems. Toshiba has more than 191,000 employees worldwide and annual sales of over US $60 billion (FY2006). For more information on Toshiba's leading innovations, visit the company's Web site at www.toshiba.com. About OAISYS OAISYS is a premiere developer of interaction management and voice documentation solutions for small-to-medium-sized businesses. Our solutions help companies attract and retain customers by digitally capturing customer interactions for simple retrieval, playback and management through intuitive interfaces to fit various users' needs. Our solutions integrate with leading telephone systems to provide a communications solution that enables companies and employees to communicate more quickly, easily and efficiently. (c) 2007 Toshiba America Information Systems, Inc. All product, service and company names are trademarks, registered trademarks or service marks of their respective owners. Information including without limitation product prices, specifications, availability, content of services, and contact information is subject to change without notice. OAISYS is a trade name and registered trademark of Computer Telephony See CTI, VoIP and IP telephony. Computer Telephony - Computer Telephone Integration Solutions, Inc. All Rights Reserved. |
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