Toshiba's High-Performance Satellite Pro 4300 Series Frees Small and Medium-Size Business Customers From Service and Support Constraints.Business/Hi-Tech Editors IRVINE, Calif.--(BUSINESS WIRE)--June 19, 2000 Editor's Summary: -- The Satellite Pro(R) 4300 Series delivers high-end features, including Intel(R) 700MHZ, 650MHz and 600MHz Mobile Pentium See Pentium M. (R) III processors with SpeedStep(TM) technology, DVD DVD: see digital versatile disc. DVD in full digital video disc or digital versatile disc Type of optical disc. The DVD represents the second generation of compact-disc (CD) technology. , large TFT (Thin Film Transistor) The term typically refers to active matrix screens on laptop computers. Active matrix LCD provides a sharper screen display and broader viewing angle than does passive matrix. See LCD and thin film. TFT - Thin Film transistor displays and desktop replacement capabilities with prices ranging from $2,099 to $2,999. -- These notebooks are premiering an industry-leading e-support tool called VirtualTech(TM), which gives users easy access to system reports, hardware diagnostics and QuickTips, and empowers them to fix their systems fast and get back to work quickly. -- Geared for small- to medium-size businesses (SMB (1) (Small to Medium-sized Business) Also called "SME" (small to medium-sized enterprise), it refers to companies that are larger than the small office/home office (SOHO), but not huge. ), these notebooks are available through mail order, traditional distribution channels and VARs. The Computer Systems Group (CSG CSG - constructive solid geometry ) of Toshiba America Information Systems, Inc. (TAIS TAIS Toshiba America Information Systems, Inc. TAIS Tactical Airspace Integration System (US Army) TAIS Target Architecture and Implementation Strategy TAIS Texas Apiary Inspection Service ) today introduces the Satellite Pro 4300 series of desktop replacement notebook computers, enhanced with powerful Intel Mobile Pentium III processors with SpeedStep technology. These notebooks are premiering a new online service and support technology called VirtualTech(TM). Either through online interactive help, telephone support or remote diagnostics Vehicle Diagnostics Vehicle diagnostics enables a mechanic to diagnose the exact mechanical condition of the vehicle and its systems and components. Remote Diagnostics enables to perform such diagnosis without requiring the vehicle to physically be present for checkup. , this Web-based technical support service gives users the freedom to choose how, when and where they want to use Toshiba's InTouch(TM) Center to solve technical difficulties. "With today's increasingly mobile workforce, we strive to offer our customers top mobile computing Using a computing device while in transit. Mobile computing implies wireless transmission, but wireless transmission does not necessarily imply mobile computing. Fixed wireless applications use satellites, radio systems and lasers to transmit between permanent objects such as buildings performance in an easy-to-use environment with minimal down time," said Steve Andler, vice president of marketing, portables, Toshiba CSG. "The VirtualTech feature on our Satellite Pro notebooks is ideal for businesses that do not have access to on-site IT support, enabling users to fix most their own problems and get back to using their computer quickly." Electronic Service and Support Option Gives Users the Freedom to Access Technical Support Anytime, Anywhere Toshiba's VirtualTech feature is an interactive e-support function that can instantaneously send a full "system report" of software and system details with messages so a Toshiba technician can diagnose a user's problem without taking a lot of time asking questions. VirtualTech not only saves the customer time and money by decreasing service and support correspondence, it enables Toshiba to transform support services support services Psychology Non-health care-related ancillary services–eg, transportation, financial aid, support groups, homemaker services, respite services, and other services into a customer relationship center while improving its efficiency at the same time. VirtualTech is also easily accessed through the Toshiba Active Menu. The Toshiba Active Menu is located on the desktop and provides a direct link to Toshiba Service and Support, software downloads, system information and upgrades, warranty programs and additional Toshiba product offerings that are specific to each system. High-Powered Satellite Pro 4300 Series Offers Desktop-like Performance and Multimedia Capabilities The ideal platform for business presentations and demanding applications, the Satellite Pro 4300 Series combines fast Intel 700MHz, 650MHz and 600MHz Mobile Pentium III processors with SpeedStep technology and large TFT displays measuring up to 15.0 inches. Packed with the S3 Savage/IXTM graphics controller, it delivers desktop-equivalent video performance and boasts outstanding multimedia capabilities for presentations, audio/visual applications and Web browsing. Toshiba's DVD-ROM DVD-ROM: see digital versatile disc. A read-only DVD disc used to permanently store data files. DVD-ROM discs are widely used to distribute large software applications that exceed the capacity of a CD-ROM disc. drive with software decoding provides enhanced audio and video playback, seven times the storage capacity of a single CD-ROM CD-ROM: see compact disc. CD-ROM in full compact disc read-only memory Type of computer storage medium that is read optically (e.g., by a laser). disc and full compatibility with existing CD media. An impressive Yamaha audio system rounds out the Satellite Pro 4300 Series' multimedia feature set. A complete computing solution for the office, the Satellite Pro 4300 Series offers two optional port replicators. Priced at $199, the Satellite port replicator provides one-touch connection to a full array of desktop peripherals including printers, monitors, keyboards and external speakers. The NoteDock IV, which adds the flexibility of a Type III Type III may stand for:
Satellite Pro 4300 Series Configurations 700MHz Models -- Intel 700MHz Mobile Pentium III processor with SpeedStep technology -- 12.0 billion byte HDD (Hard Disk Drive) See hard disk and HDD caddy. HDD - hard disk drive -- 15.0-inch TFT display -- Microsoft(R)Windows(R)2000 Professional (PS436U-3Q1560) -- ESUP ESUP Escape System Upgrade Program (aircraft) ESUP Estimated Unit Price $2,999 -- Windows 98SE (PS436U-3Q1538) -- ESUP $2,899 650MHz Models -- Intel 650MHz Mobile Pentium III processor with SpeedStep technology -- 12.0 billion byte HDD -- 14.1-inch TFT display -- Microsoft(R)Windows(R)2000 Professional (PS434U-3N1560) -- ESUP $2,699 -- Windows 98SE (PS434U-3N1538) -- ESUP $2,599 600MHz Models -- Intel 600MHz Mobile Pentium III processor with SpeedStep technology -- 6.0 billion byte HDD -- 12.1-inch TFT display -- Microsoft(R)Windows(R)2000 Professional (PS432U-0L1560) -- ESUP $2,199 -- Windows 98SE (PS432U-0L1538) -- ESUP $2,099 Common Features -- Slim all-in-one drive design including 8X DVD-ROM (max speed), diskette The official name for the floppy disk. See floppy disk. diskette - floppy disk and up to 12.0 billion byte hard disk drive -- 64MB SDRAM (Synchronous DRAM) A type of dynamic RAM (DRAM) memory chip that has been widely used since the late 1990s. SDRAM chips eliminated wait states by dividing the chip into two cell blocks and interleaving data between them. expandable to 320MB -- S3 Savage/IX Advanced 3Dgraphics controller with 8MB of internal SGRAM (Synchronous Graphics RAM) A type of dynamic RAM chip that is similar to the SDRAM technology, but includes enhanced graphics features for use with display adapters. video memory -- Yamaha audio system -- Integrated V.90/K56flex modem -- Universal Serial Bus See USB. (hardware, standard) Universal Serial Bus - (USB) An external peripheral interface standard for communication between a computer and external peripherals over an inexpensive cable using biserial transmission. (USB USB in full Universal Serial Bus Type of serial bus that allows peripheral devices (disks, modems, printers, digitizers, data gloves, etc.) to be easily connected to a computer. ) port -- Two Type II or One Type III CardBus-ready PC Card Slots -- Lithium Ion A rechargeable battery technology introduced in 1991 that provides greater charge per pound than nickel metal hydride. In 1993, Toshiba introduced the first notebook in the U.S. with a Li-ion battery. battery -- Toshiba's Great Software Offer -- Currently available through mail order and reseller channels Software Options That Complement Your Lifestyle All notebooks include Toshiba's Great Software Offer(a), giving customers the ability to select up to two software titles from a choice of categories, including productivity, education and entertainment. With this offer, users can order titles from different categories to suit their individual needs. Options such as Lotus(R) SmartSuite Millennium Edition include Lotus 1-2-3 spreadsheet software, Lotus Freelance presentation graphics, Lotus WordPro and several productivity titles for the office. Other software titles available with the Great Software Offer include LapLink(R) Pro, Grolier Encyclopedia 2000(R) and Corel Print House(TM) 2000. Customized Service and Support Offerings Toshiba offers comprehensive service and support programs to enhance customers' computing experiences. All Satellite Pro series notebooks come with a one-year parts and labor standard warranty including Toshiba's Notebook Depot repair program in which a notebook is shipped to Toshiba's depot, repaired and returned anywhere in the United States within 48 hours after receipt at the depot (service Monday-Friday 8:00 AM - 5:00 PM). Warranty service also includes the option of carry-in service to one of Toshiba's highly qualified Authorized Service Partners, located in every major metropolitan area in the United States. In addition, all portable computer customers receive telephone technical support through Toshiba's InTouch(SM) Center, available 24 hours a day, seven days a week. Online support, available at www.toshiba.com, offers immediate solutions to technical questions via "Ask IRIS", numerous downloads and support bulletins, as well as CompuServe's Online Forum. Toshiba's SelectServ(SM) Service Programs also offer customers an array of warranty extensions and service upgrades, including the popular SystemGuard, Toshiba's accidental damage protection coverage. About Toshiba America Information Systems, Inc. Toshiba continues to be the world's leading vendor for portable computers with 16.2 percent market share worldwide during the first quarter of 2000, according to International Data Corp. The company offers portable, desktop, projector and server computing solutions for business customers under the Toshiba brand name. For more information, call 800/TOSHIBA or visit the company's Web site at www.computers.toshiba.com. Dealer referrals and brochures are located at www.buy.toshiba.com. Headquartered in Irvine, Calif., with annual sales of approximately $2.5 billion, Toshiba America Information Systems Inc. is comprised of six divisions, organized into two business groups, which manufacture, market and service a wide range of business and information-oriented products in the United States and Latin America. Products include portable and desktop computers, projectors and PC servers; voice-mail systems; digital business telephone systems; interactive voice-response systems; network systems and digital cameras. TAIS is an independent operating company operating company A business that engages in transactions with outsiders. owned by Toshiba America Inc., a subsidiary of the $52 billion Toshiba Corp., the eighth-largest computer and electronics company and the world's 26th largest industrial corporation in terms of sales Terms of sale Conditions under which a firm proposes to sell its goods or services for cash or credit. . Toshiba Corp. is a world leader in high-technology products with more than 300 major subsidiaries and affiliates worldwide. Satellite Pro is a registered trademark and InTouch and VirtualTech are Service Marks of Toshiba America Information Systems, Inc. Intel and Pentium are registered trademarks of Intel Corporation. All other trademarks belong to their respective companies. Toshiba Corp., the eighth-largest computer and electronics company and the world's 26th largest industrial corporation in terms of sales. Toshiba Corp. is a world leader in high-technology products with more than 300 major subsidiaries and affiliates worldwide. (a) shipping and handling charges apply. |
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