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Time to change wireless carriers?


YOU KNOW IT, but J.D. Power and Associates has confirmed it: The two problems that most often reduce overall mobile phone call quality are static/interference and not getting a connection on the first try. Following in order of importance are voice distortion distortion, in electronics, undesired change in an electric signal waveform as it passes from the input to the output of some system or device. In an audio system, distortion results in poor reproduction of recorded or transmitted sound. , echoes, dropped/disconnected calls, voice mail notification delays, and text message notification delays.

The study breaks down the results by U.S. region:

Northeast: Sprint PCS (1) (Personal Communications Services) Refers to wireless services that emerged after the U.S. government auctioned commercial licenses in 1994 and 1995. This radio spectrum in the 1.  and Verizon Wireless Cellco Partnership, doing business as Verizon Wireless, owns and operates the second largest wireless telecommunications network in the United States, based on total wireless customers.  tied for the best service. Sprint PCS performs particularly well in the areas of initial connections and timely voice mail notification. Verizon Wireless performs well due to fewer problems with static/interference.

Mid-Atlantic Adj. 1. mid-Atlantic - of a region of the United States generally including Delaware; Maryland; Virginia; and usually New York; Pennsylvania; New Jersey; "mid-Atlantic states"
middle Atlantic
: Verizon Wireless ranks highest, outperforming its competitors in initial connections and timely voice mail notification.

Southeast: T-Mobile ranks highest, performing particularly well in initial connections and timely text message notification.

North-central adj. 1. Of or pertaining to a region of the U. S. generally including states of the upper Mississippi valley and Great Lakes region lying north of the Ohio River and the southern boundaries of Kansas and Missouri and between the western boundary of Pennsylvania and the : Nextel (Nextel Communications, Inc., Reston, VA, www.nextel.com) A wireless communications carrier founded in New Jersey in 1987 as Fleet Call, a two-way radio service. Throughout the late 1980s and 1990s, the company acquired a large number of SMR (Specialized Mobile Radio) operators and turned  ranks highest among the largest group of ranked competitors, receiving top scores in initial connections, dropped/disconnected calls and echoes.

Southwest: T-Mobile ranks highest, with the fewest reported problems with dropped/disconnected calls, and echoes.

West: Sprint PCS ranks highest, performing particularly well in the problem areas of static, voice distortion and echoes.

Overall, J.D. Powers named T-Mobile the carrier with the best service across all six regions.
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Title Annotation:news updates
Publication:Mobile Business Advisor
Article Type:Brief Article
Geographic Code:1USA
Date:Oct 1, 2004
Words:207
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