The new frontier: auto dealers are rethinking the way they do business and finding new solutions to old challenges.Vision and intellect A natural language query program for IBM mainframes developed by Artificial Intelligence Corporation. The company was later acquired by Trinzic Corporation, which was acquired by Platinum, which was acquired by Computer Associates. were two strengths that African American African American Multiculture A person having origins in any of the black racial groups of Africa. See Race. auto dealers exploited to stay on the road of profitability in 2003. They drew strength not only from flexing the marketing muscle of a large body of store locations, but also from rethinking operational efficiency. Auto dealers had to think differently and incorporate new ideas "New Ideas" is the debut single by Scottish New Wave/Indie Rock act The Dykeenies. It was first released as a Double A-side with "Will It Happen Tonight?" on July 17, 2006. The band also recorded a video for the track. to gain the maximum benefit front expenditures, customer relationships, and staff. In some cases, they shifted dollars from expensive advertising to in-house In-house In the context of general equities, keeping an activity within the firm. For example, rather than go to the marketplace and sell a security for a client to anyone, an attempt is made to find a buyer to complete the transaction with the firm. departments dedicated to keeping in touch with existing customers and welcoming new prospects to their businesses. "On the surface, sales were good. The U.S. auto industry prolonged pro·long tr.v. pro·longed, pro·long·ing, pro·longs 1. To lengthen in duration; protract. 2. To lengthen in extent. the best sales years in its history to five consecutive years," notes Paul Taylor
best - (superlative of `good') having the most positive qualities; "the best film of the year"; "the best solution"; "the best time for 17.4 million units sold in 2000. An increase in sales was the result of a 43-year low in short-term interest rates Short-term interest rates Interest rates on loan contracts-or debt instruments such as Treasury bills, bank certificates of deposit or commerical paper-having maturities of less than one year. Often called money market rates. and stronger customer enticements like cash incentives and low or zero percent-rate financing deals. Taylor Taylor, city (1990 pop. 70,811), Wayne co., SE Mich., a suburb of Detroit adjacent to Dearborn; founded 1847 as a township, inc. as a city 1968. A small rural village until World War II, it developed significantly in the second half of the 20th cent. says that the average customer incentive for lightweight vehicles in 2003 was $2,664. While every other class of vehicle sold fewer products in 2003, two categories sold more. Crossover Crossover The point on a stock chart when a security and an indicator intersect. Crossovers are used by technical analysts to aid in forecasting the future movements in the price of a stock. In most technical analysis models, a crossover is a signal to either buy or sell. utility vehicle purchases jumped 34.7%. Unlike the traditional sports utility vehicles sports utility vehicle sport n → véhicule m de loisirs (de type SUV) sports utility vehicle n (esp US) → fuoristrada m inv (SUVs) that are built like trucks, crossover utility vehicles are based on a car chassis Pronounced "chah-see," it is a physical structure that holds everything or that everything is attached to. A computer's cabinet is often called the chassis. . Gaining in popularity, crossovers such as the Chrysler Chrys·ler , Walter Percy 1875-1940. American automobile manufacturer who founded the Chrysler Corporation (1925). Pacifies, Cadillac SRX The Cadillac SRX is a mid-size luxury crossover SUV produced by the Cadillac division of American automaker General Motors since the 2004 model year. Engine options include the 4.6 L 320 hp Northstar V8 and 260 hp High-Feature V6. , Volvo Volvo Cars is the luxury car maker using the Volvo Trademark. The Volvo Group is a Swedish supplier of commercial transport solutions providing products such as trucks, buses and construction equipment, drive systems for marine and industrial applications, aerospace XC90, and 2004 Lexus RX The Lexus RX is a mid-size entry-level luxury crossover SUV produced by Toyota Motor Corporation. It is the world's first mid-size crossover SUV. In North America, Europe, Oceania, and parts of Asia, including Singapore as a 2003 introduction and Japan as a 2008 introduction, it is 330 (successor to the Lexus RX 300) have the SUV look variable passenger compartments In developmental biology, compartments are fields of cells of distinct cell lineage, cell affinity, and genetic identity. In a developing organ, all cells within a compartment possess similar affinities, and so intermingle with each other. , and optional all wheel drive. They also represent six out of 10 concept vehicles that Taylor says he has seen at auto shows An auto show, or motor show, is a public exhibition of current automobile models, debuts, concept cars, or out-of-production classics. It is commonly attended by automobile manufacturers. Most auto shows occur once or twice a year. . Pickup Pickup A gain in yield made by selling one bond and buying another. Also referred to as "yield pickup." Notes: When the present yield is relatively low compared to the longer-term yields, pickups will be done by investors trying to increase the yield and duration of their truck sales rose by 2.2%, boosted mainly in the second half of the year. "Growth in pickup truck sales was important because it indicates that the business buyer is coming back to the market [and that] consumers [are] purchasing pickup trucks. Capital budgets are starting to be freed up by corporations to purchase pickup trucks. That was very good news because capital spending capital spending Spending for long-term assets such as factories, equipment, machinery, and buildings that permits the production of more goods and services in future years. has been moderated considerably by weak economic conditions in the most recent years," says Taylor. "The overall economy's gradual recovery was offset by dealers' increased cost of doing business," observes Judson Jud·son , Edward Zane Carroll Pen name Ned Bunt·line 1823-1886. American writer who is remembered for his dime novels and his magazine Ned Buntline's Own. B. Powell Powell See Osceola. Jr., interim executive director of Ford Motors Minority Dealers Association. "The rebound rebound (rē´bownd), n/v 1. a recovery from illness. n 2. an outbreak of fresh reflex activity after withdrawal of a stimulus rebound adjective brought inconsistent seesaw (language) SEESAW - An early system on the IBM 701. [Listed in CACM 2(5):16 (May 1959)]. effects on sales," says Marjorie Marjorie is a female given name meaning "pearl" . Nicknames Marge, Margie, Marj and Maggie are common nicknames of Marjorie. Staten, executive director of General Motors Minority Desires Association, an organization that is not affiliated with GM. General Motors remained No. 1 in U.S. auto sales Auto Sales The major producers of domestic automobiles report sales monthly. These numbers are seasonally adjusted by the U.S. Department of Commerce and are available to the public one to five business days after the end of each month. . "Consumer insecurity Insecurity Inseparability (See FRIENDSHIP.) Insolence (See ARROGANCE.) Hamlet introspective, vacillating Prince of Denmark. [Br. Lit.: Hamlet] Linus cartoon character who is lost without his security blanket. about the overall economy resulted in hesitancy hes·i·tan·cy n. An involuntary delay or inability in starting the urinary stream. to buy. while the amount of money that manufacturers put into stimulating new-car sales devastated dev·as·tate tr.v. dev·as·tat·ed, dev·as·tat·ing, dev·as·tates 1. To lay waste; destroy. 2. To overwhelm; confound; stun: was devastated by the rude remark. the used-car Noun 1. used-car - a car that has been previously owned; not a new car secondhand car auto, automobile, car, motorcar, machine - a motor vehicle with four wheels; usually propelled by an internal combustion engine; "he needs a car to get to work" market and cramped cramped adj. 1. Uncomfortably small or restricted: cramped living quarters. 2. Difficult to read, especially for being crowded into a small space: cramped handwriting. dealers' ability to make trades," notes Jesse Jesse (jĕs`ē), in the Bible, the descendant of Rahab, the grandson of Boaz and Ruth, and the father of David. Referring to the restoration of the Davidic monarchy, the Book of Isaiah speaks of a shoot coming from the "stump of Jesse. Greathouse, president of the DaimlerChrysler Minority Dealer Association and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Cross Road Chrysler-Jeep in Oklahoma City, Oklahoma “OKC” redirects here. For the airport, see Will Rogers World Airport. Oklahoma City is the capital of the U.S. state of Oklahoma. The county seat of Oklahoma County, the city is the 30th largest city in the U.S. (No. 78 on the BE AUTO DEALER 100 list with $38 million in sales). "The presence of rebates undermined the trade-in value trade-in value trade n → Gebrauchtwert m of used cars so that a consumer might have negative equity in a used vehicle, owing more on it than the trade-in would give." "Dealers located in more affluent areas were able to better leverage the economic turnaround Turnaround A situation where a company that has had poor performance for an extended period of time experiences a positive reversal. Notes: A speculator may profit from a turnaround if he or she accurately anticipates the improvement of a poorly performing company. , while dealers serving neighborhoods where consumers have lower median income and lower average credit scores did not have a good year," says Sheila Sheila is a common given name for a female, taken from the Gaelic name Síle/Sìle, which is believed to be a Gaelic form of Julia or Cecilia. Like "Cecil" or "Cecilia", the name means "Smart and Wise", from the Latin caecus. Vaden-Williams, president of the National Association of Minority Automobile Dealers. "There was a huge disparity dis·par·i·ty n. pl. dis·par·i·ties 1. The condition or fact of being unequal, as in age, rank, or degree; difference: "narrow the economic disparities among regions and industries" in the ability of dealers in each segment to benefit from the economy's uptick Uptick A transaction occurring at price above its previous transaction. In order for an uptick to occur, a transaction price must be followed by an increased transaction price. . Furthermore, consumers needed nearly perfect credit to qualify for 0% financing," Vaden-Williams adds. Although sales hovered near historical highs, rising operating costs operating costs npl → gastos mpl operacionales leaked dealer profits. Powell thinks rebates favored larger dealers and that smaller dealers had difficulty sustaining enough growth to be profitable. African American auto dealers often put a 20% or less investment into their stores; to get the rest of their working capital, they typically become part of an auto manufacturer's development program. However, participation doesn't does·n't Contraction of does not. come for free. "Compared with dealers that have sufficient access to private capital, those in buy-in Buy-In When an investor is forced to repurchase shares because the seller did not deliver the securities in a timely fashion, or did not deliver them at all. Notes: Those who fail to deliver the securities will be notified with a buy-in notice. programs sometimes bear up to a 10% added cost of doing business," says Powell. WHAT GETS MEASURED, GETS DONE Reginald Reginald, a person's given name, comes from the Germanic Raginwald ("the prince's counsellor"). It has the meanings of powerful person, king, wise dominion, smart leadership, clever rulership, or thoughtful chief. T. Hubbard says that a management system that enables hands-on hands-on adj. Involving active participation; applied, as opposed to theoretical: "We're involved in hands-on operations, pulling levers, pushing buttons" Arthur R. Taylor. control over multiple dealerships is key to long-term Long-term Three or more years. In the context of accounting, more than 1 year. long-term 1. Of or relating to a gain or loss in the value of a security that has been held over a specific length of time. Compare short-term. survival. At No. 13 on the BE AUTO DEALER 100 list with $152.5 million in sales, Hubbard Automotive L.L.C. operates a Diamond-Chevrolet dealership in Kings Mountain as well as Metrolina Dodge and Isuzu
Isuzu Motors Ltd. ( dealerships in Charlotte, North Carolina “Charlotte” redirects here. For other uses, see Charlotte (disambiguation). Charlotte is the largest city in the state of North Carolina and the 20th largest city in the United States. . In each location, Hubbard meets weekly with all middle managers and staff members. He also meets with the store's general manager, controller, and variable- and fixed-operations directors so that he can track revenues and expense indicators. Hubbard uses a computerized computerized adapted for analysis, storage and retrieval on a computer. computerized axial tomography see computed tomography. accounting system that is integrated across all stores to generate reports. Then he meets with key managers to analyze the reports. "We discuss an action plan and how we are going to improve those numbers," says Hubbard. "If you continue to evaluate and measure where you are and bump that against what the standard is and what you ought to be doing, then you improve those numbers. My overall philosophical approach is that what gets measured gets done." For Hubbard, 2003 was neither a boom nor a bust. Because of this, he says he can't be complacent com·pla·cent adj. 1. Contented to a fault; self-satisfied and unconcerned: He had become complacent after years of success. 2. Eager to please; complaisant. . "It was a year that required a forward-thinking vision, looking at ways to cut expenses, and accomplishing things much more efficiently; that's how [we] were able to maintain a profit. It was a year that if you continued to do things completely the way you always did in the past. you were going to find yourself on the short end of the stick," says Hubbard. Of the 50 to 130 vehicles that are sold at each dealership every month, 20 to 25 of the sales come through Hubbard's Internet Internet Publicly accessible computer network connecting many smaller networks from around the world. It grew out of a U.S. Defense Department program called ARPANET (Advanced Research Projects Agency Network), established in 1969 with connections between computers at the departments. These departments get leads from several search engines, including www.cars.com Cars.com is a website which launched in June 1998. It is a division of Classified Ventures, LLC, which is in turn a joint venture by major media companies including the Gannett Company, the McClatchy Company, the Washington Post Company and the Tribune Company. . Inquiries made on the General Motors or DaimlerChrysler national Websites by customers within certain Charlotte-area ZIP codes zip code System of postal-zone codes (zip stands for “zone improvement plan”) introduced in the U.S. in 1963 to improve mail delivery and exploit electronic reading and sorting capabilities. are automatically forwarded to the Internet departments of Hubbard's Chevrolet Chevrolet (IPA: /ˌʃɛvroʊˈleɪ/ - French origin), (colloquially Chevy) , is a brand of automobile, produced by General Motors (GM). stores or to the five-star Dodge dealership. Hubbard employs three Internet salespeople sales·peo·ple pl.n. Persons who are employed to sell merchandise in a store or in a designated territory. . Hubbard sees business development centers as the new frontier New Frontier President John F. Kennedy’s legislative program, encompassing such areas as civil rights, the economy, and foreign relations. [Am. Hist.: WB, K:212] See : Aid, Governmental , and he's he's 1. Contraction of he is: He's going to school today. 2. Contraction of he has: He's already been to the museum. already a few years into implementing this alternative to expensive advertising. A business development center is a department within a dealership that is dedicated to the sole purpose of finding potential customers who are willing to visit the dealership and consider buying its products. Informing Hubbard's actions is a widely held industry belief that potential customers who have already experienced some type of interaction with a dealership are the best prospects for pitching future sales. Systematically and regularly updating prior contacts about products and incentives, business development centers target specific customers with a rifle's precision instead of advertising's generalized gen·er·al·ized adj. 1. Involving an entire organ, as when an epileptic seizure involves all parts of the brain. 2. Not specifically adapted to a particular environment or function; not specialized. 3. shotgun shotgun: see small arms. shotgun Smoothbore shoulder firearm designed to fire a number of pellets, or shot, that cover a large target area after they leave the muzzle. It is used mainly against small game such as birds. scatter scat·ter v. 1. To cause to separate and go in different directions. 2. To separate and go in different directions; disperse. 3. To deflect radiation or particles. n. . Prospecting among a dealership's current customer base can involve an automated au·to·mate v. au·to·mat·ed, au·to·mat·ing, au·to·mates v.tr. 1. To convert to automatic operation: automate a factory. 2. system alerting the center of approaching birthdays. ends of leases, and due dates for service. Vaden-Williams says that new prospects might be found, for instance, by searching birth announcements in newspapers and inviting growing families to consider larger vehicles. Although automotive manufacturers are encouraging all dealers to open business development centers, not every black dealer has done so, Vaden-Williams says. She notes that besides Hubbard, March/Hodge Holding Co. L.L.C. in Hartford, Connecticut “Hartford” redirects here. For other uses, see Hartford (disambiguation). Hartford is the capital of the State of Connecticut. It is located in Hartford County on the Connecticut River, north of the center of the state. (No. 2 on the BE AUTO DEALER 100 list with $555.5 million in sales), The Harrell Harrell can refer to: People
1 Court prophet in the time of David and Solomon. He announced the oracle to David concerning his dynasty. He confronted David over David's adultery with Bath-sheba and over her husband's murder. Conyers Conyers, a surname and place name, may refer to:
CHANGING WITH THE TIMES In 2003, sales were flat, but profits rose for the two Ford dealerships of Wayne Wayne, city (1990 pop. 19,899), Wayne co., SE Mich., a suburb of Detroit, on the Lower Rouge River; inc. as a village 1869, and with surrounding areas as a city 1960. It has automobile and aircraft industries and other varied manufactures. Martin and his wife, Millie. In Cocoa, Florida Cocoa is a city in Brevard County, Florida, United States. The population was 16,412 at the 2000 census. According to the U.S Census estimates of 2005, the city had a population of 16,898. , Paradise Ford (No. 50 on the BE AUTO DEALER 100 list with $59.3 million in sales) improved profits by $400,000 despite a $17 million revenue drop after losing its Budget Rent A Car national account's low-margin parts sales. The couple's Vision Lincoln Lincoln, city and district, England Lincoln, city (1991 pop. 79,980) and district, Lincolnshire, E England, in the Parts of Kesteven, on the Witham River. Mercury stole in Alamogordo, New Mexico Alamogordo is a city in Otero County, New Mexico, United States of America. The population was 35,582 at the 2000 census. The city name is a Spanish word meaning "fat cottonwood". It is the county seat of Otero County. , performed well. It sold about the same, but they kept an eye on expenses. "I'm I'm Contraction of I am. Our Living Language Speakers of some scattered varieties of American English sometimes use I'm instead of I've or I have in present perfect constructions, as in not so sure [the economic environment] wasn't was·n't Contraction of was not. wasn't was not wasn't be favorable fa·vor·a·ble adj. 1. Advantageous; helpful: favorable winds. 2. Encouraging; propitious: a favorable diagnosis. 3. last year," says Wayne Martin. "I know other dealers said it wasn't, but I had the best year I've I've Contraction of I have. I've I have I've have ever had in either one of my places last year." The Martins reduced the number of personnel, which cut payroll and employment expenses. They changed insurance carriers and reduced inventories in both new and used vehicles to reduce inventory floor plan costs. They also limited training and spent less on advertising and promotion. In 2003, Vision Ford-Lincoln-Mercury saved a total of $221,000 in comparison with 2002. The Martins sold their share to a former partner in a poorly performing Washington Washington, town, England Washington, town (1991 pop. 48,856), Sunderland metropolitan district, NE England. Washington was designated one of the new towns in 1964 to alleviate overpopulation in the Tyneside-Wearside area. state store. In May 2003 the Martins' son, Michael Michael, archangel Michael (mī`kəl) [Heb.,=who is like God?], archangel prominent in Christian, Jewish, and Muslim traditions. In the Bible and early Jewish literature, Michael is one of the angels of God's presence. , and his wife, Julia, became sole owner-operators of a separate store, Lake Powell Noun 1. Lake Powell - the second largest reservoir in the United States; located in southern Utah and north central Arizona and formed by the Glen Canyon Dam on the Colorado River Ford, in Page, Arizona Page is a town in Coconino County, Arizona, United States, near the Glen Canyon Dam and Lake Powell. According to 2005 Census Bureau estimates, the population of the town is 6,794.[1] Geography Page is located at (36. . Martin says several factors contributed to his success. Since Ford did a lot of advertising that he didn't need to duplicate DUPLICATE. The double of anything. 2. It is usually applied to agreements, letters, receipts, and the like, when two originals are made of either of them. Each copy has the same effect. , Martin was able to cut back on ads. Low interest rates lightened floor plan costs, and whereas Martin had always previously done fixed interest-rate pricing, he was helped by variable-interest rate. "It wasn't just sales, it was the expense control and profit control on the actual sales we did, making sure that the gross profits were maximized," he says. Toyota's advance in the car market created a new-car-sales challenge, however. Martin shifted some advertising from new trucks to new cars, spotlighting Spotlighting or shining is a method of hunting nocturnal animals using off-road vehicles and high-powered lights. The most common vehicles used are light four-wheel-drive trucks and utilities. updated Thunderbird thunderbird In North American Indian mythology, a powerful spirit in the form of a bird that watered the earth and made vegetation grow. Lightning was believed to flash from its eyes or beak, and the beating of its wings was thought to represent rolling thunder. and Focus models. Deepening deep·en tr. & intr.v. deep·ened, deep·en·ing, deep·ens To make or become deep or deeper. Noun 1. deepening - a process of becoming deeper and more profound used-car market penetration Noun 1. market penetration - the extent to which a product is recognized and bought by customers in a particular market penetration - the act of entering into or through something; "the penetration of upper management by women" and sparking interest in his stores, Martin expanded his selection of late-model as well as older used cars, widening the cheap-to-expensive spread. Paradise Ford sold 927 used vehicles and 1,450 new vehicles. About 500 of the new sales were fleet. The retail business of both his Florida and New Mexico New Mexico, state in the SW United States. At its northwestern corner are the so-called Four Corners, where Colorado, New Mexico, Arizona, and Utah meet at right angles; New Mexico is also bordered by Oklahoma (NE), Texas (E, S), and Mexico (S). stores was split evenly between new and pre-owned vehicles. BUILDING FOX THE FUTURE A couple years after expanding from one to three franchises, Huntsville Autoplex in Huntsville, Alabama Huntsville is the county seat of Madison County, Alabama. Huntsville is the largest city in northern Alabama in a region of a half-million people, with the city proper having 168,132 residents (2006 estimate). (No. 47 on the BE AUTO DEALER 100 list with $62.9 million in sales), spent 2003 getting back to the basics. Dealer education has been the well from which owner Ellenae Fairhurst has drawn strength along with many other black dealers. "African American dealers typically have come through a dealer development program that provides us with very, very strong theoretical and practical background for how to run the business. Many times non-minority dealerships have been in the family for years, and dealers sometimes haven't had as much formal training as we have in the operational aspects. The DaimlerChrysler black dealer body year after year outperforms the non-minority body for our manufacturer," says Fairhurst. She believes that when the economic environment fully rebounds, the black dealer landscape will look much like it does today.
AUTO DEALER ELIGIBILITY
An auto dealership must be at least 51%
black-owned and have been fully operational
for the previous calendar year.
TOP 10 GROWTH LEADERS
2003 2003 %
Company Location Sales * Sales * Increase
Prestige Automotive Detroit, MI 766.507 317.076 241.7
Fitzpatrick Dealership Modesto, CA 112.000 63.500 176.4
Group
Family Automotive Whittier, CA 227.318 134.553 168.9
Group
Jaguar of Novi Novi, MI 66.000 40.869 161.5
Westminster Buick- Westminster, CA 55.679 35.873 155.2
Pontiac-GMC
Hank Aaron Automotive Union City, GA 76.684 49.612 154.6
Group
Southwest Pontiac-GMC- Houston, TX 58.802 38.622 152.3
Southwest Hummer
Baranco Automotive Lilburn, GA 120.125 80.392 149.4
Group
Reid Automotive Group Rome, GA 55.403 38.651 143.3
Midfield Dodge-Jeep Birmingham, AL 85.316 62.195 137.2
* IN MILLIONS OF DOLLARS AS OF DEC. 31, 2003. PREPARED BY B.E.
RESEARCH. REVIEWED BY THE CERTIFIED PUBLIC ACCOUNTING FIRM EDWARDS &
CO.
TOP 100 AUTO DEALERS SUMMARY 2004
2003 2002 % Change
Total Staff 12,295 12,037 2.14
Total Sales * 9,027.646 8,204.220 10.04
* IN MILLIONS OF DOLLARS. AS OF DECLMCER 31, 2003. PREPARED BY B.E.
RESEARCH. REVIEWED BY THF CERTIFIED PUBLIC ACCOUNTING PIRM EDWARDS &
CO.
B.E. AUTO DEALERS
THIS LAST CHIEF
YEAR YEAR COMPANY LOCATION EXECUTIVE
1 4 Prestige Detroit, Ml Gregory Jackson
Automotive
2 1 March/Hodge Hartford, CT Tony March/
Automotive Ernest Hodge
3 2 Martin Automotive Bowling Green, Cornelius A.
Group KY Martin
4 5 S. Woods Tampa, FL Sanford L. Woods
Enterprises Inc.
5 3 Harrell Companies Atlanta, GA H. Steve Harrell
6 15 Family Automotive Whittier, CA Raymond Dixon
Group
7 6 Boyland Auto Group Gresham, OR Dorian S. Boyland
8 7 Freehold Chevrolet Freehold, NJ Harold Williams
9 9 Legacy Automative Union City, GA Emanuel D. Jones
Group
10 10 32 Ford Mercury Inc. Batavia, OH Clarence F.
Warren
11 14 Winston Pittman Louisville, KY Winston R.
Enterprise Pittman Sr.
12 13 JMC Auto Group Austin, TX J. Michael
Chargois
13 12 Hubbard Charlotte, NC Reginald T.
Automotive L.L.C. Hubbard
14 30 Baranco Lilburn, GA Gregory T.
Automotive Group Baranco
15 -- Armstrong Holdings Homestead, FL William J.
Armstrong
16 -- Wade Ford Inc. Smyrna, GA Steven R. Ewing
17 43 Fitzpatrick Modesto, CA Ed Fitzpatrick
Dealership Group
18 11 Panhandle Crestview, FL. Leon Daggs Jr.
Automotive Inc.
19 18 Southgate Southgate, MI Fred J. Poe
Automotive Group
20 19 Bill Perkins Taylor, MI Bill Perkins
Automotive Group
21 26 Briarwood Ford Inc. Saline, MI Eddie L. Hall Jr.
22 22 Bob Ross Buick Inc. Centerville, Norma J. Ross
OH
23 -- Sutton Ford Inc. Matteson, IL Nathaniel K.
Sutton
24 17 Avis Ford Inc. Southfield, MI Walter E. Douglas
Sr.
25 34 University Snellville, GA Ronald L. Hill
Automotive Group
26 23 Family Ford Sales Florence, AL Bobby F. Goldston
Inc.
27 21 The Matthews Daytona Beach, Irving J.
Automotive Group FL Matthews
28 20 Tropical Ford Inc. Orlando, FL Hamilton W.
Massey
29 27 Ed Corley Grants, NM Eddie B. Corley
Automotive Group Sr.
30 37 Superstition Mesa, AZ Anthony L.
Springs Toyota Merritt
31 44 Midfield Dodge-Jeep Birmingham, AL Jordan Frazier
32 38 BMW/MINI Sterling, VA Thomas A.
of Sterling Moorehead
33 28 Mike Pruitt Akron, OH Mike Pruitt
Automotive Group
34 25 Classic Chevrolet Anaheim Hills, Milt Barnes
CA
35 33 Tracy Toyota Tracy, CA Ronald M. Lott
36 29 Stephens Plano, TX David Stephens
Automotive Group
37 24 Rodgers Chevrolet Woodhaven, MI Pamela Rodgers
38 61 Hank Aaron Union City, GA Henry L. Aaron
Automotive Group Sr.
39 35 Shack Findlay Honda Henderson, NV William F. Shack
Jr.
40 48 Lexus of Memphis Memphis, TN James Kaiser
41 54 Huntington Huntington Gregory M.
Chevrolet Inc. Station, NY Williams Sr.
42 41 Kenya Auto Evans, GA David Karangu
Enterprises
43 31 Texoma Ford Denison, TX Gary Moore
44 16 Franklin Greene West Des Franklin D.
Automotive Group Moines, IA Greene
45 -- Jaguar of Novi Novi, MI Nathan Conyers
46 46 Ford of Montebello Montebello, CA James Ross
47 47 Huntsville Autoplex Huntsville, AL Ellenae Fairhurst
48 39 JK Chevrolet Isuzu Nederland, TX L. Robert Turner
49 42 Cobb Parkway Smyrna, GA Burnell Guyton
Chevrolet
50 49 Paradise Ford Cocoa, FL Wayne Martin
51 32 Powell Chevrolet Dallas, TX John H. Powell
Jr.
52 -- Southwest Pontiac- Houston, TX Lonnie M. Bennett
GMC-Southwest Hummer
53 52 Island Ford Inc. Staten Island, Gil Chapman
NY
54 79 Westminister Westminster, Robert Menzies
Buick-Pontiac-GMC CA
55 71 Reid Automotive Rome, GA Duane L. Reid
Group
56 53 Mike Johnson New Baltimore, Michael Johnson
Auto Group MI
57 50 Chino Hills Ford Chino, CA Timothy L. Woods
II
58 55 East Brunswick East Otis J. Thornton
Buick-Pontiac-GMC Brunswick, NJ
59 58 Advantage Chevrolet Hodgkins, IL Desmond Roberts
60 63 Shamrock Ford- Clinton, MI Jeffery
Lincoln-Mercury Inc. Shamberger
61 64 Mount Kisco Mount Kisco, Adrian Ward Quinn
Chevrolet-Cadillac- NY
Hummer
62 60 Sim Fryson Ashland, KY Sim E. Fryson
Motor Company
63 68 Noble Ford- Indianola, IA Dimaggio Nichols
Mercury Inc.
64 65 Folsom Buick Folsom, CA Steven J. Jackson
Pontiac GMC
65 45 Aeneas Williams Monroe, LA Aeneas Williams
Dealerships
66 62 Warner Robins Warner Robins, Terry L. Holmes
Ford-Lincoln-Mercury GA
67 56 All American Ford- Saginaw, MI LaVal Perry
Lincoln-Mercury Inc.
68 -- Red Bluff Ford Red Bluff, CA Phillip Price
69 66 Brookdale Dodge Brooklyn Perry Watson III
Center, MN
70 -- Smokey Point Buick Arlington, WA Anderson B.
Pontiac GMC Inc. Bryant Jr.
71 86 Southhaven Pontiac Southaven, MS Henry A. Ware Jr.
Buick GMC Inc.
72 69 Courtesy Ford- Danville, IL Curley M. Lee
Lincoln-Mercury
73 -- Chandler Lee Buick- Ellicott City, Chandler B. Lee
Pontiac-GMC Inc. MD
74 74 Alan Young Pontiac North Richland Alan J. Young
Buick GMC Truck Hills, TX
75 -- Elk Grove Buick Elk Grove, CA Steven J. Jackson
Pontiac GMC
76 81 Everett Chevrolet Everett, WA John B. Reggans
III
77 73 Empire Ford Inc. Spokane, WA Nathaniel D.
Greene
78 67 Cross Road Oklahoma City, Jesse Greathouse
Chrysler-Jeep OK Jr.
79 -- McKinney Dodge Inc. McKinney, TX Charles W. Sutton
80 85 Walker Family Laurel, MS Jimmy L. Walker
Auto Group
81 80 River View Ford Oswego, IL Ray Fregia Sr.
82 75 Poughkeepsie Poughkeepsie, Raymond M.
Chevrolet- NY Wilkinson III
Oldsmobile-Cadillac
83 -- Joliet Dodge Inc. Joliet, IL Carl R. Dukes
84 -- Kirkland Chrysler Kirkland, WA Helen B. McIntosh
Jeep
85 82 Vicksburg Chyrsler- Vicksburg, MI Monti M. Long
Dodge-Jeep Inc.
86 -- Nissan-Mitsubishi- Lake Charles, John F. Stelly
Kia of Lake Charles LA
87 93 University Ford Peoria, IL James L. Oliver
88 -- Cox Nissan Inc. Bronx, NY Keith Cox
89 89 Quality Ford Mt. Vernon, NY Cecil S. Wright
of Mt. Vernon Inc.
90 90 Bayview Ford- Daphne, AL Damon Wickware
Lincoln-Mercury Inc.
91 -- Ultimate Pontiac Fredericks- Randall Harris
Buick GMC Isuzu burg, VA
92 -- Lexus of Mishawaka Mishawaka, IN Perry Watson III
93 97 New Castle Ford- New Castle, IN William B. Walker
Lincoln-Mercury Inc.
94 99 BMW of the Poughkeepsie, Jerry Walton
Hudson Valley NY
95 88 Highland Park Ford Highland Park, Carl F. Statham
IL
96 91 East Tulsa Dodge Tulsa, OK Yvonne Hovell
97 -- Vision Ford-Lincoln- Alamogordo, NM Wayne Martin
Mercury
98 94 Campus Ford Inc. Okemos, MI Wendell R. Barron
99 -- Poughkeepsie Poughkeepsie, Richard T.
Ford Inc. NY Coleman
100 -- Cross Creek Fayetteville, Sam Johnson Sr.
Lincoln-Mercury Inc. NC
THIS YEAR
YEAR COMPANY STARTED STAFF
1 Prestige 1993 350
Automotive
2 March/Hodge 1998 800
Automotive
3 Martin Automotive 1985 727
Group
4 S. Woods 1989 358
Enterprises Inc.
5 Harrell Companies 1987 436
6 Family Automotive 1994 312
Group
7 Boyland Auto Group 1987 400
8 Freehold Chevrolet 1994 32
9 Legacy Automative 1992 250
Group
10 32 Ford Mercury Inc. 1990 130
11 Winston Pittman 1988 216
Enterprise
12 JMC Auto Group 1988 231
13 Hubbard 1986 257
Automotive L.L.C.
14 Baranco 1979 234
Automotive Group
15 Armstrong Holdings 1990 225
16 Wade Ford Inc. 2002 102
17 Fitzpatrick 1986 122
Dealership Group
18 Panhandle 1986 215
Automotive Inc.
19 Southgate 1994 135
Automotive Group
20 Bill Perkins 1993 114
Automotive Group
21 Briarwood Ford Inc. 1986 102
22 Bob Ross Buick Inc. 1974 148
23 Sutton Ford Inc. 1989 95
24 Avis Ford Inc. 1992 134
25 University 1991 168
Automotive Group
26 Family Ford Sales 1998 108
Inc.
27 The Matthews 1991 176
Automotive Group
28 Tropical Ford Inc. 1983 140
29 Ed Corley 1982 182
Automotive Group
30 Superstition 1997 140
Springs Toyota
31 Midfield Dodge-Jeep 1989 49
32 BMW/MINI 2002 80
of Sterling
33 Mike Pruitt 1990 149
Automotive Group
34 Classic Chevrolet 1996 74
35 Tracy Toyota 2000 103
36 Stephens 1999 98
Automotive Group
37 Rodgers Chevrolet 2000 85
38 Hank Aaron 1999 111
Automotive Group
39 Shack Findlay Honda 1999 107
40 Lexus of Memphis 1998 75
41 Huntington 1999 107
Chevrolet Inc.
42 Kenya Auto 1997 110
Enterprises
43 Texoma Ford 1999 121
44 Franklin Greene 1989 149
Automotive Group
45 Jaguar of Novi 2002 70
46 Ford of Montebello 1999 115
47 Huntsville Autoplex 1995 75
48 JK Chevrolet Isuzu 2000 95
49 Cobb Parkway 2001 97
Chevrolet
50 Paradise Ford 2000 95
51 Powell Chevrolet 1998 70
52 Southwest Pontiac- 2002 70
GMC-Southwest Hummer
53 Island Ford Inc. 1999 88
54 Westminister 1997 80
Buick-Pontiac-GMC
55 Reid Automotive 1995 101
Group
56 Mike Johnson 1990 70
Auto Group
57 Chino Hills Ford 1982 100
58 East Brunswick 1996 74
Buick-Pontiac-GMC
59 Advantage Chevrolet 1999 77
60 Shamrock Ford- 1988 46
Lincoln-Mercury Inc.
61 Mount Kisco 1999 44
Chevrolet-Cadillac-
Hummer
62 Sim Fryson 1995 105
Motor Company
63 Noble Ford- 1985 110
Mercury Inc.
64 Folsom Buick 1999 43
Pontiac GMC
65 Aeneas Williams 2000 115
Dealerships
66 Warner Robins 1999 80
Ford-Lincoln-Mercury
67 All American Ford- 1988 104
Lincoln-Mercury Inc.
68 Red Bluff Ford 1991 98
69 Brookdale Dodge 1996 82
70 Smokey Point Buick 2002 50
Pontiac GMC Inc.
71 Southhaven Pontiac 1999 51
Buick GMC Inc.
72 Courtesy Ford- 1988 47
Lincoln-Mercury
73 Chandler Lee Buick- 1986 50
Pontiac-GMC Inc.
74 Alan Young Pontiac 1983 80
Buick GMC Truck
75 Elk Grove Buick 2002 52
Pontiac GMC
76 Everett Chevrolet 1996 80
77 Empire Ford Inc. 1986 71
78 Cross Road 1997 47
Chrysler-Jeep
79 McKinney Dodge Inc. 2001 70
80 Walker Family 1992 76
Auto Group
81 River View Ford 1991 52
82 Poughkeepsie 2000 55
Chevrolet-
Oldsmobile-Cadillac
83 Joliet Dodge Inc. 1998 45
84 Kirkland Chrysler 1995 65
Jeep
85 Vicksburg Chyrsler- 1989 49
Dodge-Jeep Inc.
86 Nissan-Mitsubishi- 2002 52
Kia of Lake Charles
87 University Ford 1985 63
88 Cox Nissan Inc. 2000 60
89 Quality Ford 1999 55
of Mt. Vernon Inc.
90 Bayview Ford- 1992 50
Lincoln-Mercury Inc.
91 Ultimate Pontiac 2002 45
Buick GMC Isuzu
92 Lexus of Mishawaka 2002 25
93 New Castle Ford- 1990 51
Lincoln-Mercury Inc.
94 BMW of the 1999 35
Hudson Valley
95 Highland Park Ford 1998 63
96 East Tulsa Dodge 2001 56
97 Vision Ford-Lincoln- 1989 68
Mercury
98 Campus Ford Inc. 1986 57
99 Poughkeepsie 1982 48
Ford Inc.
100 Cross Creek 1990 65
Lincoln-Mercury Inc.
THIS TYPE OF
YEAR COMPANY BUSINESS SALES *
1 Prestige Chevrolet -Pontiac- 766.507
Automotive Buick-GMC Truck-
Oldsmobile-Ford
2 March/Hodge GM, Toyota, Lexus, 555.488
Automotive Honda, Infiniti,
Volkswagen, Jaguar
3 Martin Automotive Oldsmobile, Cadillac, 434.866
Group Dodge, Jeep, Chrysler,
Kia, Saturn,
4 S. Woods Dodge, Chrysler, Jeep, 332.386
Enterprises Inc. Toyota, Lexus, Nissan,
Honda
5 Harrell Companies Lexus-Honda-Toyota- 286.487
Nissan-Kia-Hyundai-
Volvo
6 Family Automotive Ford, Toyota, Honda 227.318
7 Boyland Auto Group Dodge, Nissan, Ford, 211.648
Toyota, Honda
Mercedes-Benz, Hyundai
8 Freehold Chevrolet GM 192.468
9 Legacy Automative Ford, Toyota 172.000
Group
10 32 Ford Mercury Inc. Ford-Lincoln-Mercury 159.000
11 Winston Pittman Dodge, Toyota, Lexus, 158.313
Enterprise Nissan, Mercedes-Benz,
BMW
12 JMC Auto Group Toyota, Lincoln-Mercury 155.378
13 Hubbard Dodge, Chevrolet, Isuzu 152.476
Automotive L.L.C.
14 Baranco Pontiac, GMC, Acura, 120.125
Automotive Group Lincoln-Mercury, Buick,
Mercedes-Benz
15 Armstrong Holdings Ford, Toyota 115.237
16 Wade Ford Inc. Ford 113.000
17 Fitzpatrick Lexus-BMW-Infiniti 112.000
Dealership Group
18 Panhandle Ford-Lincoln-Mercury- 111.881
Automotive Inc. Dodge-Hyundai
19 Southgate GM Pontiac-GMC- 110.000
Automotive Group Mitsubishi-Daewoo
20 Bill Perkins Chevrolet 101.196
Automotive Group
21 Briarwood Ford Inc. Ford 100.206
22 Bob Ross Buick Inc. Buick, GMC, Mercedes- 99.446
Benz, Hummer
23 Sutton Ford Inc. Ford 98.300
24 Avis Ford Inc. Ford 96.411
25 University Ford, Dodge, Mazda, 96.416
Automotive Group Lincoln-Mercury
26 Family Ford Sales Ford-Lincoln-Mercury 96.120
Inc.
27 The Matthews Ford-Lincoln-Mercury 92.819
Automotive Group
28 Tropical Ford Inc. Ford 91.899
29 Ed Corley Ford-Lincoln-Mercury- 88.000
Automotive Group Volvo-Dodge-Chrysler
30 Superstition Toyota 87.000
Springs Toyota
31 Midfield Dodge-Jeep Dodge, Jeep 85.316
32 BMW/MINI BMW, MINI Cooper 84.900
of Sterling
33 Mike Pruitt Ford, Honda 83.000
Automotive Group
34 Classic Chevrolet GM, Chevrolet 81.745
35 Tracy Toyota Toyota, Scion 77.970
36 Stephens Jaguar, Lincoln-Mercury, 11.804
Automotive Group Honda
37 Rodgers Chevrolet Chevrolet 77.702
38 Hank Aaron BMW, MINI, Toyota, 76.684
Automotive Group Honda, Scion
39 Shack Findlay Honda Honda 73.544
40 Lexus of Memphis Lexus 72.909
41 Huntington Chevrolet 71.644
Chevrolet Inc.
42 Kenya Auto Ford 70.257
Enterprises
43 Texoma Ford Ford-Lincoln-Mercury 70.000
44 Franklin Greene Ford-Lincoln-Mercury 68.376
Automotive Group
45 Jaguar of Novi Jaguar, Ford 66.000
46 Ford of Montebello Ford 63.176
47 Huntsville Autoplex Dodge, Infiniti, Lexus 61.953
48 JK Chevrolet Isuzu GM-Chevrolet-Isuzu 62.036
49 Cobb Parkway Chevrolet 60.100
Chevrolet
50 Paradise Ford Ford 59.176
51 Powell Chevrolet Chevrolet 59.114
52 Southwest Pontiac- Ponitac-GMC-Hummer 58.802
GMC-Southwest Hummer
53 Island Ford Inc. Ford 57.672
54 Westminister GM 55.679
Buick-Pontiac-GMC
55 Reid Automotive Ford-Lincoln-Mercury 55.403
Group
56 Mike Johnson Chevrolet 55.000
Auto Group
57 Chino Hills Ford Ford 54.518
58 East Brunswick GM-Buick-Pontiac-GMC 52.689
Buick-Pontiac-GMC
59 Advantage Chevrolet Chevrolet 52.578
60 Shamrock Ford- Ford-Lincoln-Mercury 51.673
Lincoln-Mercury Inc.
61 Mount Kisco Chevrolet, Cadillac, 50.875
Chevrolet-Cadillac- Hummer
Hummer
62 Sim Fryson Mercedes-Benz-Honda- 50.644
Motor Company Nissan-Lincoln-Mercury
63 Noble Ford- Ford-Lincoln-Mercury 48.675
Mercury Inc.
64 Folsom Buick Buick, Pontiac, GMC 47.901
Pontiac GMC
65 Aeneas Williams Lincoln-Mercury, 46.332
Dealerships Chrysler, Toyota, Honda,
Pontiac, Buick
66 Warner Robins Ford-Lincoln-Mercury 46.000
Ford-Lincoln-Mercury
67 All American Ford- Ford-Lincoln-Mercury 45.500
Lincoln-Mercury Inc.
68 Red Bluff Ford Ford 45.000
69 Brookdale Dodge Dodge, DaimlerChrysler 43.890
70 Smokey Point Buick Buick, Pontiac, GMC 43.000
Pontiac GMC Inc.
71 Southhaven Pontiac Pontiac, GMC, Buick 42.625
Buick GMC Inc.
72 Courtesy Ford- Ford-Lincoln-Mercury 42.541
Lincoln-Mercury
73 Chandler Lee Buick- Buick, Pontiac, GMC 41.801
Pontiac-GMC Inc.
74 Alan Young Pontiac GMC Trucks, Buick, 40.684
Buick GMC Truck Pontiac, GM
75 Elk Grove Buick Buick, Pontiac, GMC 40.514
Pontiac GMC
76 Everett Chevrolet Chevrolet, GM 39.848
77 Empire Ford Inc. Ford 39.100
78 Cross Road Chrysler, Jeep 38.000
Chrysler-Jeep
79 McKinney Dodge Inc. Dodge 37.142
80 Walker Family Ford-Lincoln-Mercury, 36.911
Auto Group Kia
81 River View Ford Ford 36.120
82 Poughkeepsie Chevrolet, Oldsmobile, 35.327
Chevrolet- Cadillac
Oldsmobile-Cadillac
83 Joliet Dodge Inc. Chrysler, Dodge 35.112
84 Kirkland Chrysler Chyrsler, Jeep 35.000
Jeep
85 Vicksburg Chyrsler- Chrysler-Dodge-Jeep 34.637
Dodge-Jeep Inc.
86 Nissan-Mitsubishi- Nissan, Mitsubishi, Kia 34.048
Kia of Lake Charles
87 University Ford Ford 33.051
88 Cox Nissan Inc. Nissan 32.459
89 Quality Ford Ford 31.611
of Mt. Vernon Inc.
90 Bayview Ford- Ford-Lincoln-Mercury 31.651
Lincoln-Mercury Inc.
91 Ultimate Pontiac Ponitac, Buick, GMC, 30.200
Buick GMC Isuzu Isuzu
92 Lexus of Mishawaka Toyota, Lexus 30.106
93 New Castle Ford- Ford-Lincoln-Mercury, 29.413
Lincoln-Mercury Inc. Chevrolet, Pontiac
94 BMW of the BMW 29.387
Hudson Valley
95 Highland Park Ford Ford 28.631
96 East Tulsa Dodge Dodge 27.099
97 Vision Ford-Lincoln- Ford-Lincoln-Mercury 26.522
Mercury
98 Campus Ford Inc. Ford 26.000
99 Poughkeepsie Ford 25.800
Ford Inc.
100 Cross Creek Lincoln-Mercury-Subaru 25.496
Lincoln-Mercury Inc.
* IN MILLIONS OF DOLLARS TO THE NEAREST THOUSAND. AS OF DEC. 31, 2003.
PREPARED BY B.E. RESEARCH. REVIEWED BY THE CERTIFIED PUBLIC ACCOUNTING
FIRM EDWARDS & CO.
|
|
||||||||||||||||||||||

Printer friendly
Cite/link
Email
Feedback
Reader Opinion