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The information-seeking behavior of youth in the digital environment.


ABSTRACT

The theory of Radical Change, which is based on the digital age principles of interactivity, connectivity, and access, is suggested as a lens to reexamine re·ex·am·ine also re-ex·am·ine  
tr.v. re·ex·am·ined, re·ex·am·in·ing, re·ex·am·ines
1. To examine again or anew; review.

2. Law To question (a witness) again after cross-examination.
 existing research on youth information-seeking behavior in the digital environment. After a brief review of research meta-analyses, which often point to deficits in youth information-seeking behavior, questions that emerge from this research are suggested. Meta-analyses of gender and information behavior studies find that some recent research disputes former conclusions. Radical Change is applied to an examination of specific facets of contemporary research in order to demonstrate how new perspectives can be gained. This analysis addresses commonalities between information-seeking behavior related to the handheld book with hypertextual qualities and digital materials, the social nature of information seeking Information seeking is the process or activity of attempting to obtain information in both human and technological contexts. Information seeking is related to, but yet different from, information retrieval (IR). , and emerging issues of access. It is noted that the public library as a setting for research has rarely been used, even though its less structured nature might provide insights that do not surface in schools. A look at directions for youth information-seeking behavior research in the future proposes how brain research might shed further light on behavioral observations. Conclusions note existing research and summarize some new points of view and areas for investigation.

INTRODUCTION

An up-to-date overview of research conducted during the past decade related to youth information-seeking behavior in a digital environment reveals challenges and opportunities. A theoretical examination of some of the studies provides new perspectives on research findings that have been overlooked and areas that are ripe for study.

Discussion of Terms

In this study, "information" refers to ideas or thoughts that individuals contribute, seek, or obtain from informal or formal discussion, investigation, or study. The whole of information behavior is a complex combination of factors. According to according to
prep.
1. As stated or indicated by; on the authority of: according to historians.

2. In keeping with: according to instructions.

3.
 Wilson (1997), who is regarded as a founder of the study of information behavior, at least three facets must be considered. The focus will not be on the perceived need for information or on factors that affect the individual's response to this need but rather on the processes or actions, including information uses, involved in responding to the need.

The fully emerged digital age with a saturated digital environment did not occur until digital media (media with an embedded Inserted into. See embedded system.  microchip (1) Another term for a microminiaturized integrated circuit (a "chip").

(2) To insert an RFID tag beneath the skin of an animal. It is expected that some day, humans will be microchipped.
) started to touch the lives of the general populace in the last decade of the twentieth century (Dresang, 1999b). In his book Being Digital, Nicholas Negroponte Nicholas Negroponte (born 1943) is an architect and computer scientist best known as the founder and Chairman Emeritus of Massachusetts Institute of Technology's Media Lab. He is the younger brother of John Negroponte, current United States Deputy Secretary of State.  (1995) of the MIT Media Lab This article or section needs sources or references that appear in reliable, third-party publications. Alone, primary sources and sources affiliated with the subject of this article are not sufficient for an accurate encyclopedia article.  wrote, "Computing is not about computers any more. It is about living" (p. 8). Negroponte and Dresang purport that the impact of the microchip extends beyond direct contact with digital media to influence how one gives, receives, and creates information. The digital environment is ubiquitous; it permeates everyday life.

Young people in the early twenty-first century are "growing up digital," a term applied by Don Tapscott Don Tapscott (born 1947) is a Canadian speaker, author and consultant based in Toronto, specializing in business strategy and organizational transformation. Tapscott is Chief Executive of New Paradigm, which he founded in 1993, and Adjunct Professor of Management, Joseph L.  (1997) to those who were born after 1977 and who have experienced a life in which computers are commonplace. With the same Internet-generation youth in mind, Holloway and Valentine (2001) coined the word "cyberkids" to describe young people whose lives are inextricably in·ex·tri·ca·ble  
adj.
1.
a. So intricate or entangled as to make escape impossible: an inextricable maze; an inextricable web of deceit.

b.
 bound up with an Internet-saturated setting. The information-seeking behavior of these cyberkids, growing up digital, has raised numerous questions among researchers and educators.

The Evolution and Application of Radical Change Theory

In the 1997 issue of Library Trends, Children and the Digital Library, Dresang (1997) introduced the theory of Radical Change for the first time in a scholarly publication. The thesis then--and now--is that the term "digital materials" refers not only to those media that incorporate the technology of the microchip but also to "handheld" materials that embody characteristics of the digital environment. In other words Adv. 1. in other words - otherwise stated; "in other words, we are broke"
put differently
, the digital environment has influenced some nondigitized media to take on digital characteristics. Initially Dresang developed the Radical Change theory to explain the changes in handheld books for youth that reflect the interactivity, connectivity, and access of the digital world (Burnett & Dresang, 1999; Dresang, 1997, 1999b, 2003; Dresang & McClelland, 1999; Nodelman & Reimer, 2003). In the 1997 article, she applied Radical Change to explain this reflection of the digital environment in only one type of "change" in the handheld book, that is, forms and formats that reflect the hypertextual, multilayered mul·ti·lay·ered  
adj.
Consisting of or involving several individual layers or levels.
, and graphic interfaces of the computer. Subsequently she described two other types of changes that are observed in books influenced by the digital environment: perspectives that incorporate previously marginalized populations, including those of youth; and expanded boundaries that encompass new types of communities, characters, and subjects previously forbidden. These Radical Change books serve as one example that the influence of the digital environment extends far beyond the digital resources themselves.

But other developments have occurred in relation to the Radical Change theory since that 1997 article (Fisher, Erdelez, & McKenzie, 2005). Researchers in the fields of information studies and information science (Agosto, 2002; Dresang, 1999a) have noted that information seeking in a digital environment influenced by digital age principles may call for new perspectives. In the field of education, several researchers (Abele, 2003; Hammerberg, 2001; Pantaleo, 2002, 2004a, 2004b, 2004c) have applied the Radical Change principles to examine or explain not only books but also information behaviors.John Zbikowski (University of Wisconsin-Whitewater The University of Wisconsin–Whitewater (also known as UW-Whitewater) is part of the University of Wisconsin System, located in Whitewater, Wisconsin. It became Wisconsin's second public college on April 21, 1868 when it opened its doors to 39 students taught by nine ) used Radical Change to explicate "the relationship between information and communication technologies and literacy development in and out of schools" (personal communication, March 2, 2003), and Judith Ridge (University of Sydney The University of Sydney, established in Sydney in 1850, is the oldest university in Australia. It is a member of Australia's "Group of Eight" Australian universities that are highly ranked in terms of their research performance. ) found Radical Change useful in exploring creative writing (personal communication, February 18, 2004).

Radical Change, then, is a theoretical concept that applies digital age principles to explain both some information resources (1) The data and information assets of an organization, department or unit. See data administration.

(2) Another name for the Information Systems (IS) or Information Technology (IT) department. See IT.
 and some information behaviors. These digital age principles are further described in the relevant sections below.

After an overview of the current state of research, the theory of Radical Change is applied to examine and explain selected areas of youth information seeking in a digital environment with the purpose of lending additional insights on which researchers and professionals might capitalize.

INFORMATION-SEEKING BEHAVIOR IN A DIGITAL ENVIRONMENT: META-ANALYSES

Enough studies have been conducted during the past decade to warrant meta-analyses of youth information-seeking behavior in a digital environment. Research has focused on attitudes and preferences, search processes, modes and skills, and perceived relevance of results; it has been carried out with specific age groups and disaggregated Broken up into parts.  by gender. Schools have been the most common setting for this research, with few studies in public library settings. Research on youth and digital media, which first focused on Online Public Access Catalogs (library) Online Public Access Catalog - (OPAC) A computerised system to catalogue and organise materials in a library (the kind that contains books). OPACs have replaced card-based catalogues in many libraries. An OPAC is available to library users (public access).  (OPACs) and CD-ROMs, more recently has turned to the Web as the medium.

General Studies

Bilal's (2004) examination of research focuses first on children's tasks--self-generated (see Gross, 1999), fact, or research--when approaching the Web. She analyzes their success and their strategies (or lack thereof), referring to her own seminal seminal /sem·i·nal/ (sem´i-n'l) pertaining to semen or to a seed.

sem·i·nal
adj.
Of, relating to, containing, or conveying semen or seed.
 research on children's use of the Yahooligans! Web search engine See Web search engines.  (Bilal, 2000, 2001, 2002). What little is known about children's experience and domain knowledge as relevant to success (Marchionini, 1989) is covered. She concludes that more research is needed on measures of children's success; on the effect of the structure of tasks; on children's prior abilities related to results; on the influence of cognitive styles Cognitive style is a term used in cognitive psychology to describe the way individuals think, perceive and remember information, or their preferred approach to using such information to solve problems.  and mental models; and on children as designers of interfaces. A complementary meta-analysis piece (Large, 2004) focuses exclusively on elementary age children's Web searching.

Todd's (2003) meta-analysis of adolescents' information seeking and use scholarship provides a theoretical approach with an international point of view to three aspects of the topic, one of which is "searching or surfing the World Wide Web" (pp. 38-39). Another meta-analysis (Shenton & Dixon, 2004) focuses on commonalities of information-seeking behavior, regardless of the source, although specific issues related to digital resources are incorporated.

Taken as a whole, the bottom line of these general meta-analyses of information-seeking behavior related to children's use of digital media might be that young people are missing much of the richness of an environment saturated with information because of poorly developed information-seeking skills or a propensity to take the easiest path possible. Some researchers, for example, Bilal (2004), offer ample, plausible, youth-related explanations for these tendencies. One implication for practice surely is the one made by Todd (2003), who noted that "a consistent theme emerging from all these studies is the need to develop learners' information and critical illiteracies" (p. 38).

As Bilal points out, a study that she and Kirby (2002) conducted documents that children have "cognitive developmental abilities, problem solving problem solving

Process involved in finding a solution to a problem. Many animals routinely solve problems of locomotion, food finding, and shelter through trial and error.
 skills and information needs that vary from those of adult users" (Bilal, 2004, pp. 271-272). So, to focus solely on behaviors that need improvement is to forget these differences. On the other hand, it is also important to note some similarities with adults' information seeking. Poole (1985) found that the Principle of Least Effort The principle of least effort is a theory of user behavior held among researchers in the field of library and information science. The principle states that an information-seeking client will tend to use the most convenient search method, in the least exacting mode available.  was the strongest result found in his review of a dozen information-seeking studies. Specifically, "least effort" does not just mean that people choose the lazy route. Rather, they minimize the overall work associated with something, both now and anticipated in the future. Gigerenzer (1999) adds to this concept, noting that human behavior wisely follows simple principles.

To view youth information-seeking behavior as generally lacking is to overlook the new behaviors nurtured and facilitated by the digital environment and to miss the golden nuggets Golden Nuggets is a breakfast cereal sold in the UK by Cereal Partners (under the Nestlé brand).

It was also a popular cereal in the United States in the 1970's when manufactured by Nabisco.
 embedded in these studies. For example, Shenton and Dixon note that "several untaught, expedient ex·pe·di·ent  
adj.
1. Appropriate to a purpose.

2.
a. Serving to promote one's interest: was merciful only when mercy was expedient.

b.
 information-seeking methods were applied" in their study (2004, p. 195). What are these methods? What can be learned from them? Children consistently have more successful results on self-generated tasks, followed by imposed research tasks, with the least success on finding specific factual information (Bilal, 2004). What does this tell us about teaching and learning? Multiple research studies find students almost universally choose browsing over planned or systematically guided searching (Large, 2004). This is generally regarded as "less desirable," but is it? Or is there somewhere in between overly structured and completely unstructured searching? And what about measures of success? Adult "experts" determine the level of success of children's searches, but how often are children involved in defining the criteria for this success (Dresang, 1999a; Bilal, 2004)? What could be learned if they were? Perhaps a new model of youth information seeking in a digital environment should be developed, incorporating these somewhat overlooked factors.

Gender Studies

A large body of recent research focuses specifically on gender in relation to information seeking and media in the digital environment. Many of the studies examine male and female behavior in relation to video games See video game console. , since game playing is a top activity for youth computer use (Agosto, 2004b; Cassell &Jenkins, 1998). In a recent meta-analysis of gender and educational technologies, Agosto (2004a) concludes that gender as a sole determining factor is too simplistic sim·plism  
n.
The tendency to oversimplify an issue or a problem by ignoring complexities or complications.



[French simplisme, from simple, simple, from Old French; see simple
 a way to look at information-seeking behavior. Studies consistently used to find males were more interested and involved with technology than females; this is often no longer the case (Miller, Schwein-gruber, & Brandenburg, 2001; North & Noyes, 2002). Confirming this conclusion is a research project funded by the Institute for Museum and Library Services and conducted by Dresang, Gross, and Holt in the Saint Louis Public Library The Saint Louis Public Library serves residents and visitors to the City of Saint Louis. Saint Louis Public Library is unrelated to Saint Louis County Library, except that they have borrowing agreements. . Children's Access to and Use of Computers Evaluation (Project CATE CATE - Computer Aided Test Engineering. ), which appears to be the only such study set in a public library with the data disaggregated by gender. Analyzing data from 200 surveys, focus groups involving thirty-seven youth, and three week-long observations of several hundred youth in six public library locations, Dresang, Gross, and Holt (2004) found that girls and boys, ages nine to thirteen, were equally positive about computers and their ability to use them. The result of a close examination of these recent studies is a caution to avoid generic statements about gender and to realize that in the digital environment previous assumptions are not always accurate.

Radical Change and the Meta-Analyses

A trend observed about these meta-analyses is that many "research-driven assumptions" may need close reexamination re·ex·am·ine also re-ex·am·ine  
tr.v. re·ex·am·ined, re·ex·am·in·ing, re·ex·am·ines
1. To examine again or anew; review.

2. Law To question (a witness) again after cross-examination.
 in the interactivity, connectivity, and access of the digital environment. In the reconsideration of the studies focused on use in these meta-analyses, considering how the principles of interactivity, connectivity, and access could bring a new perspective to the research might increase understanding and suggest new directions for further investigations. In the sections below, Radical Change is applied to specific research findings, demonstrating how this can happen. It is obvious, of course, that the Radical Change principles of interactivity, connectivity, and access cannot be applied or examined in a mutually exclusive Adj. 1. mutually exclusive - unable to be both true at the same time
contradictory

incompatible - not compatible; "incompatible personalities"; "incompatible colors"
 way, so research is discussed under the principle where it seems most fitting.

INFORMATION-SEEKING BEHAVIOR AND INTERACTIVITY

"Interactivity" refers to dynamic, user-controlled, nonlinear A system in which the output is not a uniform relationship to the input.

nonlinear - (Scientific computation) A property of a system whose output is not proportional to its input.
, nonsequential, complex information behavior and representation. The observations and examples below refer to the interactivity built into resources and the interactivity of the information-seeking behavior of youth as they access these resources.

Two terms, coined by Dresang (1999b) to apply to handheld, two-dimensional books, must be defined. "Handheld hypertext hypertext, technique for organizing computer databases or documents to facilitate the nonsequential retrieval of information. Related pieces of information are connected by preestablished or user-created links that allow a user to follow associative trails across the " refers to books that reflect the nonlinear, nonsequential characteristics of digital media, with text alone or text and graphics. "Digital design," a subset of handheld hypertext, describes the presentation of pictures and text in a juxtaposition juxtaposition /jux·ta·po·si·tion/ (-pah-zish´un) apposition.

jux·ta·po·si·tion
n.
The state of being placed or situated side by side.
 that requires, or at least promotes, a hypertextual approach to thinking and reading.

Children's Affinity for Digitally Designed, Hypertextual Resources

In an early digital media study, Marchionini (1989) found that students' strategies in an electronic textual environment tended to be interactive and particularly well suited to digital resources. Similar findings come from research on children's use of the Web. In her overview of children's information seeking on the Web, Bilal states that "overall, children did not explore text-only sites often; preferred sites with high visual content and short, simple textual content, and liked to see more animation and interactivity on the Internet" (Bilal, 2004, p. 278).

In a study of elementary school elementary school: see school.  children's use of a CD-ROM CD-ROM: see compact disc.
CD-ROM
 in full compact disc read-only memory

Type of computer storage medium that is read optically (e.g., by a laser).
 product, Large, Beheshti, and Breuleux (1998) demonstrated the children's affinity for nonlinearly presented information and their "ability to extract selectively information and to evaluate sources in terms of usefulness as well as enjoyment and ease of use" (p. 343). The authors comment that "Dresang (1997, p. 649) may well be correct in saying that 'children have demonstrated their comfort level with far more complexity than adults previously thought possible or appropriate'" (p. 369).

But until recently, no one had formally studied whether these same qualities interest children when they appear in handheld books. Several twenty-first-century studies find that handheld hypertext is as appealing to children as that in digital resources. Moreover, some of these studies conclude that the digitally designed resources promote higher-level thinking among young children rather than confusion because of their complexity.

Pantaleo (2002) has conducted research with first-grade children using digitally designed books identified by the Radical Change theory. The books she selected were nonlinear and nonsequential in organization and had interactive formats with multiple visual and verbal perspectives. From her study of children's reactions to David Wiesner's The Three Little Pigs (2001), in which the little pigs visually break out of their original story, Pantaleo concludes that "the Radical Change characteristics ... described in this paper require readers to have heightened involvement in the creation of meaning" (2002, p. 81). She continues, "some individuals may think that ... Radical Change characteristics are too difficult for children" (p. 81). However, she finds that children can handle quite sophisticated visual and narrative design. In another study Pantaleo (2004a) explores further how young children "read" nonlinear, multiple-layered texts; this time she focuses on David Macaulay's Shortcut (1) In Windows, a shortcut is an icon that points to a program or data file. Shortcuts can be placed on the desktop or stored in other folders, and double clicking a shortcut is the same as double clicking the original file.  (1995). Here she states that "Radical Change texts with metafictive devices can provide the kinds of reading experiences that develop readers' abilities to critically analyze, construct, and deconstruct de·con·struct  
tr.v. de·con·struct·ed, de·con·struct·ing, de·con·structs
1. To break down into components; dismantle.

2.
 an array of texts and representational rep·re·sen·ta·tion·al  
adj.
Of or relating to representation, especially to realistic graphic representation.



rep
 forms that incorporate a range of linguistic, discursive dis·cur·sive  
adj.
1. Covering a wide field of subjects; rambling.

2. Proceeding to a conclusion through reason rather than intuition.
, and semiotic semiotic /se·mi·ot·ic/ (se?me-ot´ik)
1. pertaining to signs or symptoms.

2. pathognomonic.
 systems" (2004a, p. 17). In her discussion of this study, she takes her findings a step further to the overlap between handheld hypertext and digital media: "Further, one can connect the kinds of skills required by web literacy with reading books with metafictive devices. ... Web literacy ... demands different navigational and reading strategies than traditional printed texts, and indeed, there are some similarities between the strategies and skills required for web literacy and those required for reading metafiction met·a·fic·tion  
n.
Fiction that deals, often playfully and self-referentially, with the writing of fiction or its conventions.



met
" (p. 17). She corroborates these findings in a third study (2004c) that uses Anthony Browne's nonlinear, multilayered picture book, Voices" in the Park (Browne, 1998).

Hammerberg (2001) studied the reading and writing of early elementary school age children and concluded that their natural way of approaching both functions is "hypertextually." She studied texts identified by Radical Change to propose a reform of the teaching of writing. The purpose of her study was "to find the places where contemporary writing instruction can be updated to include elements of hypertextual reading, meaning beyond printed words, multiple perspectives, and complexities of plot" (p. 208). She proposes something she calls "shared and interactive writing."

While Pantaleo and Hammerberg ostensibly os·ten·si·ble  
adj.
Represented or appearing as such; ostensive: His ostensible purpose was charity, but his real goal was popularity.
 are studying how young children read and write, they are, in fact, observing the children's information-seeking behavior in relation to digitally designed text. Pantaleo details how children make connections and fill in gaps to gain the "information" they seek, which is a story that makes sense to them. What Pantaleo and Hammerberg observe mirrors Cooper's advice that "in order to best support children's information-seeking needs, it is important to examine the manner in which children think about information" (2004, p. 189).

A previously unpublished pilot case study, too small to do more than tentatively suggest areas of investigation, conducted by Dresang and Chris Hart, a doctoral student at Florida State University Florida State University, at Tallahassee; coeducational; chartered 1851, opened 1857. Present name was adopted in 1947. Special research facilities include those in nuclear science and oceanography. , documented two sixth-grade students' reactions to digitally designed books. Nonfiction books from the DK Publishing Company (Pearson), a pioneer in the sound bite sound bite
n.
A brief statement, as by a politician, taken from an audiotape or videotape and broadcast especially during a news report: "The box has been spitting forth maddening nine-second sound bites" 
 presentation of information, were chosen for the study. The students were videotaped on two occasions of an hour each reading the books; they were asked to "think aloud" as they read. One of the researchers also commented aloud on the information behavior he observed, and the students were interviewed after the intervention. After these laboratory sessions, the students were given a book of their choice from those selected for the experiment to take home for a week to read, and they were interviewed again about their reading of the text. Although their information seeking differed in how they approached the materials (one followed research findings in her browsing behavior, while the other followed a planned, structured approach led by the systematic DK visual presentation), they were in agreement that the digitally designed format had become essential for them. One student expressed the sentiment of both: "I am so accustomed to making choices in the information I access and in the visual guides along with words, and with words that are not all buried in huge blocks of text, that I would not have pursued the information in another more traditional format" (personal communication, April 12, 2000). The children were attracted by the high degree of interactivity required by these books and the visual guides they provide.

Implications for Research and Practice

Interactivity as identified by Radical Change is reflected in information seeking related to both handheld and digital media. Researchers studying the information behavior of children related to reading and writing have recognized the similar "literacies" that need to be developed for hypertextual media in either environment. And they are capitalizing on these similarities. Knowing that children read naturally in a nonlinear manner might explain why some aspects of Web surfing Refers to jumping from page to page on the Web. Just as in "TV channel surfing," where one clicks the remote to go from channel to channel, the hyperlink on Web pages makes it easy to jump from one page to another.  are quite easy for youth. To date, researchers of specifically digital media have not recognized this common ground or what might be learned from it. Burnett and Dresang (1999) describe this instructive overlap in their discussion of rhizomorphic reading. The information literacy Several conceptions and definitions of information literacy have become prevalent. For example, one conception defines information literacy in terms of a set of competencies that an informed citizen of an information society ought to possess to participate intelligently and  found lacking in online searching might be somewhat mitigated by studies of how children read similar handheld text.

Moreover, for practicing professionals, the recognition that the "divide" between handheld books and digital media is not the gulf that is sometimes portrayed will he useful in guiding youth to think or act in a more integrated, multisource manner in their information seeking. Using digital media and handheld books interchangeably INTERCHANGEABLY. Formerly when deeds of land were made, where there Were covenants to be performed on both sides, it was usual to make two deeds exactly similar to each other, and to exchange them; in the attesting clause, the words, In witness whereof the parties have hereunto  to teach searching skills might yield rewards in approaching both. Recognizing the appeal of books that reflect digital media and the "why" of the appeal might help librarians and teachers with selecting books that motivate young people to read. Many benefits might come from recognition of this "overlap" between digital media and handheld hypertext for those who can think outside normal information structures.

INFORMATION-SEEKING BEHAVIOR AND CONNECTIVITY

"Connectivity" refers to the sense of community or construction of social worlds that emerge from changing perspectives and expanded associations in the real world or in resources. The media in a digital environment often serves as a catalyst for connections that in turn facilitate information seeking.

The Social Nature of Youth Information Seeking: Knowing Together

Children's collaborative information behavior has been studied in relation to digital media. Druin et al.'s (2003) analysis of children's use of interfaces for a digital library under two separate collaborative conditions produced no "black and white" conclusion about the extent to which collaboration facilitates children's information seeking. Much depends on expected outcomes for the activities. A meta-analysis (Lou, Abrami, & d'Apollonia, 2001) that examined 122 studies involving 11,317 student learners using technology found that overall small group achievement exceeded that of individuals working alone. Caveats to this finding exist: without proper structure and "coaching," some individuals achieved better working independently.

Some adults have suggested that children's use of computers disassociates them from important social development (Healy, 1998). Project CATE provides an alternative view. A dominant theme that emerged from analysis of the statements made by youth in the study of their information-seeking behavior in the Saint Louis Public Library, with the assistance of NUD*IST NUD*IST Non-numerical Unstructured Data Indexing, Searching, and Theorizing  content analysis software, was the preferred social, connected nature of information seeking (Dresang, Gross, & Thompson, 2002). Children reported both wanting to work together on the computer (despite the fact that many of them were doing different homework assignments) as well as desiring the opportunity to share information that they had found.

When asked what changes they would make in the library, many of both the boys and the girls mentioned that they would like to work at computers with one or more friends. In terms of wanting to share information, a fifth-grade boy explained, "I think they should have clubs where you can get together and talk about ... computer games that you like, and people can suggest good things ... to hear ratings from other people your age" (Dresang, Gross, & Thompson, 2002, p. 23). A middle school boy articulated this sentiment: "We could share web sites with each other and different things on the computer" (Dresang, Gross, & Thompson, 2002, p. 23). Another aspect of this information-sharing behavior emerged from the desire of youth to teach others what they had learned. A fifth-grade girl suggested, "Little kids that are in kindergarten or in pre-school, they want to learn ... You can teach them to go to those dot.coms on the computer" (Dresang, Gross, & Thompson, 2002, p. 22). The idea of "knowing together," or a community of learners on or offline stimulated by or focusing on Internet sources and activities, emerged from this data when it was looked at holistically. Moreover, young people wanted this sharing to occur as they sought the information, not only with time delay. The message was so clear that the Saint Louis Public Library changed its policy of one child per computer and allowed small groups of children to seek information together; the library also established Club Tech, a formal opportunity for youth to share this kind of information.

Some previous research, for example, an earlier study of information search styles and gender (Burdick, 1996), has indicated that boys are less likely to enjoy working in socially connected environments than girls (Bilal, 2004, pp. 280-281). This finding was not corroborated cor·rob·o·rate  
tr.v. cor·rob·o·rat·ed, cor·rob·o·rat·ing, cor·rob·o·rates
To strengthen or support with other evidence; make more certain. See Synonyms at confirm.
 in Project CATE, where both boys and girls boys and girls

mercurialisannua.
 wanted to interact in a similar manner. In another study a group of researchers (Anderson, Hilton, & Wouden-Miller, 2003) found that young children, videotaped at various activities, played more cooperatively at the computer center than any of the other three centers provided for them.

Serendipitous ser·en·dip·i·ty  
n. pl. ser·en·dip·i·ties
1. The faculty of making fortunate discoveries by accident.

2. The fact or occurrence of such discoveries.

3. An instance of making such a discovery.
 Social Information Seeking Online: An Example

Little information was gleaned from the Saint Louis Public Library study about online social worlds because at the time of the study the library did not encourage chatting online and emails. Much anecdotal evidence anecdotal evidence,
n information obtained from personal accounts, examples, and observations. Usually not considered scientifically valid but may indicate areas for further investigation and research.
 exists, however, that youth engage in online chat and build a wide variety of social worlds as they seek information.

An example of this type of connectivity comes from sixteen-year-old Celia McGinty in Moscow, Idaho Moscow (Pronounced (US) enPR: /mäskō/, IPA: /mɑskoʊ/ ) is the county seat of Latah CountyGR6 in north Idaho, along the Washington/Idaho border. , the daughter of a police officer at Washington State University Washington State University, at Pullman; land-grant and state supported; chartered 1890, opened 1892 as an agriculture college. From 1905 to 1959 it was the State College of Washington.  and head of a cyber (1) From "cybernetics," it is a prefix attached to everyday words to add a computer, electronic or online connotation. The term is similar to "virtual," but the latter is used more frequently. See virtual.  crime unit. One afternoon Celia logged on to a favorite music chat room and struck up a casual conversation with a seventeen-year-old from Detroit, who identified himself as Andrew Osantowski. The casual turned serious when Andrew revealed in specific detail his plans to take violent revenge on teachers, schoolmates, and a police liaison officer at Chippewa Valley The Chippewa Valley was first inhabited by the Ojibwe Indians and settled by German and Scandinavian immigrants. The region also has a large Hmong community. While the term "Chippewa Valley" technically refers to the drainage basin of the Chippewa River and its tributaries, the  High School with assault weapons he had accumulated and a homemade home·made  
adj.
1. Made or prepared in the home: homemade pie.

2. Made by oneself.

3. Crudely or simply made.

Adj. 1.
 bomb. Celia instantly recognized danger and reported the incident to her father. The subsequent investigation resulted in the arrest of Andrew with a $1 million bond and ten felony felony (fĕl`ənē), any grave crime, in contrast to a misdemeanor, that is so declared in statute or was so considered in common law.  charges. Celia and her dad were invited to Detroit to be honored as cyber-heroes--and for Celia to talk to the teens there about the importance of detecting and reporting threats on the Internet (Officer's daughter, 2004). Celia's alert digital age information-seeking behavior required connectivity to both an online and an offline community that extended far beyond her geographic boundaries.

This is only one of numerous anecdotal anecdotal /an·ec·do·tal/ (an?ek-do´t'l) based on case histories rather than on controlled clinical trials.
anecdotal adjective Unsubstantiated; occurring as single or isolated event.
 instances of information-related connectivity that youth have discovered online, ranging from a gay young person in Texas finding people with whom he can freely discuss his issues and gain needed information (for the first time), to young activists in Brooklyn organizing a political demonstration, to students engaging in collaborative online projects such as ThinkQuest (2004), in which young people, separate geographically, produce sophisticated Web site projects with a great deal of information.

Implications for Research and Practice

The connectivity of the digital environment extends far beyond the electronic networking into the creation of communities on and offline. The social nature of information seeking that is occurring can be explained by the connectivity that permeates the digital environment, but little is known about it to date. Although researchers are examining the nature of online communities peopled largely by adults, little research seems to exist to determine what this type of connectivity does to facilitate information seeking for youth. Further research is needed to determine preferences and successes in collaborative activities using digital media, particularly when it is not "enforced," such as in public library settings, and to determine whether gender in these collaborations affects preference or success. Conditions under which collaborative learning Collaborative learning is an umbrella term for a variety of approaches in education that involve joint intellectual effort by students or students and teachers. Collaborative learning refers to methodologies and environments in which learners engage in a common task in which each  on the computer yields greater success need to be identified. ThinkQuest (2004), which depends on collaborative learning, could provide a laboratory for the study of collaborative information-seeking behavior. Following the wisdom of the Saint Louis Public Library, which changed its policy in light of stated youth preference, librarians may examine how to capitalize on Cap´i`tal`ize on`   

v. t. 1. To turn (an opportunity) to one's advantage; to take advantage of (a situation); to profit from; as, to capitalize on an opponent's mistakes s>.
 the social nature of knowing. Libraries should recognize different information-seeking styles just as other educators recognize different learning styles.

INFORMATION-SEEKING BEHAVIOR AND ACCESS

"Access" refers to the breaking of long-standing information barriers, bringing entree to a wide diversity of opinion and opportunity. The digital environment may facilitate or inhibit access.

Previously Unheard un·heard  
adj.
1. Not heard: unheard pleas for help.

2. Not given a hearing; not listened to: unheard objections.

3.
 Voices Emerge

One of the questions that has emerged in the past decade as crucial to understanding information access and digital media for children is "What can we learn from children?" The posing of this question in and of itself provides additional access to youth. Interest in the idea of working with young information seekers in order to give them a role in achieving the access they want and need has become an increasingly accepted practice in the digital environment. In the past, children have been among the marginalized populations (and continue to be to some extent) whose voices were seldom heard in relation to decisions that affected their information-seeking behavior. Many different levels of this type of access for children exist in the digital environment, from asking about or observing their reactions after decisions have been made (possibly to incorporate them in future planning), to questioning them casually in ways that may or may not affect decisions, to soliciting their opinions formally on a one-time or occasional basis that will affect planning at a point in time, to long-term partnering that has a direct and ongoing impact on decisions.

Children as Part of the Design Process

The bulk of studies regarding child information behavior in a digital environment focus on the child as user of information. The most recent research (and practice) incorporates the child into at least part of the design process; slowly researchers and professionals are realizing that this is the optimal way to increase access to information (Nesset & Large, 2004). Druin (2002) categorizes children's roles in the design process as user, informant informant Historian Medtalk A person who provides a medical history , tester, and design partner chronologically as they first appeared in the research literature. In her examination of existing research, she observes that, although the needs and resources of the individual project determine which role is set for the child, the potential for greatest positive impact resides with the children as design partner, which subsumes at least part of each of the roles that preceded it chronologically.

The Project CATE inquiry into children's use of technology in a public library setting was based on information solicited from the end user--youth--both at the beginning and throughout the project (Dresang, Gross, & Holt, 2003; Gross, Dresang, & Holt, 2004). These researchers developed an outcome-based model for planning and evaluating youth services (Dresang, Gross, & Holt, in press). It differs from other such outcome models by virtue of beginning with the young people and involving them throughout the process rather than only questioning them after their information seeking has taken place.

Throughout the project, and continuing after its completion, the technology staff of the Project CATE libraries reviewed the eleven technology outcomes that were developed from the survey and focus group data. From formative and summative Adj. 1. summative - of or relating to a summation or produced by summation
summational

additive - characterized or produced by addition; "an additive process"
 interviews with staff members and youth, and from observations of the youth behaviors, it became clear that youth were gaining greater access to what they wanted and needed than prior to their involvement in the process. Focus on outcomes that were youth influenced gave staff confidence in their services and encouraged youth receptiveness to what was provided.

The Increased Array of Information

Another access issue is the availability, of an increased array of information on a wider diversity of topics. The Internet Archive See Wayback Machine and Web archiving. , which attempts to archive all publicly accessible Web pages, currently contains approximately one petabyte One quadrillion bytes (one trillion kilobytes). Also PB, Pbyte and P-byte. See peta, binary values and space/time.

(unit) petabyte - 2^50 = 1,125,899,906,842,624 bytes = 1024 terabytes or roughly 10^15 bytes. 1024 petabytes is one exabyte.
 of data, and it grows at a rate of twenty terabytes per month. This makes the collection already larger than the amount of text contained in the world's largest libraries, including the Library of Congress (The Internet Archive, 2004). Any study of youth information behavior has to take into account the explosion of information (data, knowledge) that has taken place in the digital environment. Coupled with close to universal access to computers at school, library, or home for most youth, the constantly growing stockpile stock·pile  
n.
A supply stored for future use, usually carefully accrued and maintained.

tr.v. stock·piled, stock·pil·ing, stock·piles
To accumulate and maintain a supply of for future use.
 of information is there for the taking.

With this increase in quantity has come access to topics that previously were forbidden to youth. Greater access to topics that have been considered too controversial or not "age appropriate" has happened in the handheld book as well as in the online environment. The attempt to hide information from youth or youth from information has become a more or less futile attempt.

Issues of Dissemination dissemination Medtalk The spread of a pernicious process–eg, CA, acute infection Oncology Metastasis, see there  Versus Access

Nonetheless, it is important to recognize the barriers that lessen that access. The Internet Archive (and active Web pages) represents dissemination of information. Due to legislation and judicial actions, for example, the Children's Internet Protection Act The Children's Internet Protection Act (CIPA) is one of a number of bills that the United States Congress has proposed in an attempt to limit children's exposure to pornography and other controversial material online.  (CIPA CIPA Children's Internet Protection Act of 1999 (US)
CIPA Camera & Imaging Products Association
CIPA Chartered Institute of Patent Agents
CIPA Canadian Information Productivity Awards
CIPA Colorado Independent Publishers Association
, 1999), schools, including school libraries, and public libraries must place filters, limited to visual images harmful to minors but in practice not applied solely to visual images, on all computers funded by the e-rate, Library Services and Technology, Act, or Title III Title III Program is a U.S. Federal Grant Program to improve education History
The Title III Program began as part of the Higher Education Act of 1965, which sought to provide support to strengthen various aspects of the schools through a formula grant program to accredited,
 of the Elementary and Secondary Education Act “Title I” redirects here. For other uses of "Title I", see Title I (disambiguation).

The Elementary and Secondary Education Act (ESEA) (Pub.L. 89-10, 79 Stat. 77, ) is a United States federal statute enacted April 111965.
 ("No Child Left Behind"). At the moment, the focus on limitation of access to information for youth appears to be on the Internet; despite the increased "radical" nature of these limitations, censorship of books, as recorded by the American Library Association American Library Association, founded 1876, organization whose purpose is to increase the usefulness of books through the improvement and extension of library services. , has dropped 39.8 percent over the past decade, from 762 challenges in 1995 to 458 in 2003, the most recent year reported (ALA, n.d.)

Implications for Research and Practice

Access in the digital environment creates opportunities for previously unheard voices and taboo taboo or tabu (both: tăb`, tə–), prohibition of an act or the use of an object or word under pain of punishment.  subjects. But dissemination and access are not the same. Research is underway regarding the role children can and do play in their own information fates, and this needs to receive increased emphasis. Little or nothing is known to date about how information policies limiting youth access, specifically to digital resources on the Internet, has affected information-seeking behavior. It is an area of research that would provide immediate and useful insights for librarians. Likewise, has the drop in challenges to books, mostly books for youth, and the publication of books on previously taboo topics for youth had any impact on information seeking in libraries?

THE FUTURE: BRAIN RESEARCH AND INFORMATION SEEKING BEHAVIOR

Another question that emerged in the past few years is "What new technologies are being developed and how can these be used as building-blocks for future applications for children?" To date, what we know about information-seeking behavior of youth and digital media comes from informed observation of performance and from what young people can tell us. In 2005 we stand on the cusp of what could someday some·day  
adv.
At an indefinite time in the future.

Usage Note: The adverbs someday and sometime express future time indefinitely: We'll succeed someday. Come sometime.
 be a significant step forward in understanding the information seeking of youth based both on observed brain structure and measured brain activity. The current discoveries of neuroscientists Many famous neuroscientists are from the 20th and 21st century, as neuroscience is a fairly new science. However many anatomists, physiologist, and physicians are considered to be neuroscientists as well.  will lead us at some time in the future beyond the point of the information-seeking theories extrapolated only from observations of human behavior. Some of our yet-to-be-developed information-seeking theories will be based on observations of the brain itself linked to simultaneous behavior.

Magnetic resonance imaging magnetic resonance imaging (MRI), noninvasive diagnostic technique that uses nuclear magnetic resonance to produce cross-sectional images of organs and other internal body structures.  (MRI 1. (application) MRI - Magnetic Resonance Imaging.
2. MRI - Measurement Requirements and Interface.
) and Positron Emission Tomography positron emission tomography: see PET scan.
positron emission tomography (PET)

Imaging technique used in diagnosis and biomedical research.
 (PET) scans have given neuroscientists the opportunity to conduct longitudinal studies longitudinal studies,
n.pl the epidemiologic studies that record data from a respresentative sample at repeated intervals over an extended span of time rather than at a single or limited number over a short period.
 of physical brain development in healthy children and adolescents. A groundbreaking study conducted by a team of researchers at the University of California The University of California has a combined student body of more than 191,000 students, over 1,340,000 living alumni, and a combined systemwide and campus endowment of just over $7.3 billion (8th largest in the United States).  at Los Angeles Los Angeles (lôs ăn`jələs, lŏs, ăn`jəlēz'), city (1990 pop. 3,485,398), seat of Los Angeles co., S Calif.; inc. 1850. , Harvard, McGill University McGill University, at Montreal, Que., Canada; coeducational; chartered 1821, opened 1829. It was named for James McGill, who left a bequest to establish it. Its real development dates from 1855 when John W. Dawson became principal. , and the National Institutes of Health (NIH "Not invented here." See digispeak.

NIH - The United States National Institutes of Health.
), reported in the scientific journal Nature (Thompson et al., 2000), resulted in a feature on National Public Radio two years later and a cover story in Time (Wallis, 2004) two years following that. The breakthrough finding of this project, which used MRI to take "brain snapshots" of 1,800 young people over 13 years, is that the brain is not through developing by around age twelve as previously thought. This was the theory put forth by Piaget and other "step" developmental psychologists, based on observations of children's behavior. Twelve or thirteen was the age of formal operations, thought to be the highest level of cognitive attainment in terms of brain development.

The brain, according to the new and more accurate research, in fact, may not be mature until its owner is around age twenty-five. With this "look inside," scientists have observed that the last part of the brain to mature is the prefrontal cortex Noun 1. prefrontal cortex - the anterior part of the frontal lobe
prefrontal lobe

cerebral cortex, cerebral mantle, cortex, pallium - the layer of unmyelinated neurons (the grey matter) forming the cortex of the cerebrum
, home of functions such as planning, setting priorities, organizing thoughts, suppressing impulses, and problem solving (and possibly information seeking?). The cerebellum cerebellum (sĕr'əbĕl`əm), portion of the brain that coordinates movements of voluntary (skeletal) muscles. It contains about half of the brain's neurons, but these particular nerve cells are so small that the cerebellum accounts for , the only part of the brain that continues growing well past the teens, supports more advanced learning activities such as mathematics, music, and more advanced social skills. It is easy to imagine how these findings may translate into a better understanding of information-seeking behavior. Perhaps it could be the state of their brain development that affects what seems like less than stellar information-seeking behavior of youth.

But the scientists involved in this research give many caveats. One is that it is far too early to make any educational or policy decisions from the findings. Bruer (1999) and others warn that, as researchers discover more and more about the teenage brain, it is natural that parents, educators, and policy makers want to apply this new knowledge as quickly as possible in homes and classrooms. However, as an examination of the controversy over what has become known as the zero-to-three movement shows, there are potential pitfalls when advocacy groups and others prematurely attempt to apply science to public policy (Moughty, 2002). Issues that mitigate against this too-early application of findings include the lack of "system knowledge," that is, how all the parts of the brain work together, and an understanding that the brain and the mind are not the same (PBS PBS
 in full Public Broadcasting Service

Private, nonprofit U.S. corporation of public television stations. PBS provides its member stations, which are supported by public funds and private contributions rather than by commercials, with educational, cultural,
 Frontline front·line also front line  
n.
1. A front or boundary, especially one between military, political, or ideological positions.

2. Basketball See frontcourt.

3. Football The linemen of a team.
, 2002).

Thus, mention of this research brings with it both a cautionary note (it is not time to make assumptions about information seeking yet) and an admonition Any formal verbal statement made during a trial by a judge to advise and caution the jury on their duty as jurors, on the admissibility or nonadmissibility of evidence, or on the purpose for which any evidence admitted may be considered by them.  (to keep a sharp eye on legitimate research in this field). It is possible that the scientific applications will give us more information about the "brain" in order to look at the behavior and get a firmer grasp on the "mind."

CONCLUSIONS

From this overview of meta-analyses followed by a theoretical look at some of the aspects of children's information-seeking behavior that can be explained by the Radical Change principles of interactivity, connectivity, and access, the following conclusions can be reached:

* An abundance of research exists on children's information-seeking behavior in the digital environment from which some overall trends can be discerned.

* Meta-analyses of the research on youth information-seeking behavior and use of digital materials tend to focus largely on the deficiencies and the need for improvement rather than ferreting out the potential of new and exciting ways of knowing in a digital age.

* New information is coming to light about specific factors, for example, gender and collaborative behavior, that may alter the interpretation and application of earlier research.

* Some important, and largely unexamined, commonalities exist between information seeking in relation to handheld hypertext and to digital materials, opening up a new arena for research and practice.

* Use of computer technology does not have to be a socially isolating activity and may, in fact, provide greater connectivity in a social environment.

* Most of the existing research focuses on children as users of digital materials, but a growing body of research highlights their roles as tester, informant, and designer, with each of these roles incorporating parts of the ones that came before it.

* Children's increased involvement in designing materials to meet their needs is relevant to their information-seeking behaviors as the outcome is accessed in ways that make sense to them.

* The digital environment has brought with it some government-mandated restrictions on children's access to digital materials in libraries, but in the balance the gain is far greater than the loss.

* Public libraries, despite legal and judicial restrictions, may provide opportunities for interactivity, connectivity, and access that are not as readily available in school or at home. In turn, researchers may learn about less-observed facets of information-seeking behavior in this currently relatively untapped setting.

* The future of brain research may be crucial in helping researchers understand the mind as it relates to information-seeking behavior.

* Looking at youth information-seeking behavior (both existing studies and new ones) with the Radical Change digital age principles of interactivity, connectivity, and access may bring new and perhaps more positive perspectives to both researchers and professionals.

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Thompson, P. M., Giedd, J. N., Woods, R. P., MacDonald, D., Evans, A. C., & Toga, A. W. (2000). Growth patterns in the developing brain detected by using continuum mechanical tensor tensor, in mathematics, quantity that depends linearly on several vector variables and that varies covariantly with respect to some variables and contravariantly with respect to others when the coordinate axes are rotated (see Cartesian coordinates).  maps. Nature, 404, 190-193.

Todd, R.J. (2003). Adolescents of the information age: Patterns of information seeking and use, and implications for information professionals. School Libraries Worldwide, 9(2), 27-46.

Wallis, C. (2004). Secrets of the teen brain. Time, 163(19), 56-65.

Wiesner, D. (2001). The Three Little Pigs. New York: Clarion A family of application development systems for Windows from SoftVelocity, Inc., Pompano Beach, FL (www.softvelocity.com). Clarion provides a comprehensive set of tools for development, including a screen builder, 4GL and application generator. .

Wilson, T. D. (1997). Information behavior: An inter-disciplinary perspective. In P. Vakkari, R. Savolainen, & B. Dervin (Eds.), Information seeking in context: Proceedings of an international conference on research in information needs, seeking and use in different contexts, 14-16 August, 1996, Tampere, Finland (pp. 39-50). London: Taylor Graham Taylor Graham (born June 3, 1980 in Fair Oaks, California) is an American soccer central defender, who is currently with Seattle Sounders of USL 1st Division.

Graham played five years of college soccer at Stanford University, registering as a walk-on his freshman year of
.

Eliza T. Dresang, Atkins Gleason Professor, School of Information Studies, Florida State University, 101 Louis Shores Building, Tallahassee, Florida For other uses, see Tallahassee (disambiguation).
Tallahassee is the capital of the State of Florida and the county seat of Leon County. Tallahassee became the capital of Florida in 1824. As of 2006, the population recorded by the U.S.
 32306-2100, edresang@mailer (1) An e-mail program. See e-mail program.

(2) A message sent by an e-mail program.

(3) A person or organization sending e-mail.
.fsu.edu. Eliza T. Dresang was recently named the Eliza Atkins Gleason Professor in the College of Information Studies at Florida State University. She received her Ph.D. from the University of Wisconsin-Madison “University of Wisconsin” redirects here. For other uses, see University of Wisconsin (disambiguation).
A public, land-grant institution, UW-Madison offers a wide spectrum of liberal arts studies, professional programs, and student activities.
 (1981). Much of her academic research, publishing, and teaching focuses on children, their information-seeking behavior, and their access to resources in a digital age. Her scholarly books include the award-winning Radical Change: Books for Youth in a Digital Age, School Censorship in the 21st Century (with John S. Simmons), and Outcome Planning for Dynamic Youth Services (forthcoming with Melissa Gross and Leslie Holt), which grew out of an Institute for Museum and Library Services funded research project. She has served on the Freedom to Read Foundation Board of Trustees board of trustees Politics The posse of thugs who oversee an institution's administration. See Board of directors. , the ALA Council, and the Association for Library Service to Children The Association for Library Service to Children (ALSC) is a division of the American Library Association. Its members are concerned with the profession of children's Librarianship.  (ALSC ALSC Association for Library Service to Children
ALSC Adirondack Lakes Survey Corporation
ALSC Afloat Logistics and Sealift Capability
ALSC American Lumber Standards Committee, Inc.
ALSC Advanced Logistics Systems Center (AFMC) 
) Board and Executive Committee; she also chaired the 2004 Newberry Award Committee and currently chairs the ALSC Research Committee.
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Author:Dresang, Eliza T.
Publication:Library Trends
Date:Sep 22, 2005
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