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The effects of the Collaborative Representation Supporting Tool on problem-solving processes and outcomes in web-based collaborative Problem-Based Learning (PBL) environments.


Web-based collaborative Problem-Based Learning problem-based learning Medical education An instruction strategy in which groups of students are presented with clinical problems without prior study or lectures. See Cooperative learning.  (PBL PBL Problem-Based Learning
PBL Phi Beta Lambda
PBL Performance Based Logistics
PBL Planetary Boundary Layer
PBL Publishing and Broadcasting Limited (Australia)
PBL Philippine Basketball League
PBL Peripheral Blood Leukocyte
) environments have great potential for learner improvement in solving ill-structured problems in practical situations. Web-based environments, however, offer learners relatively few chances to solve problems through face-to-face (jargon, chat) face-to-face - (F2F, IRL) Used to describe personal interaction in real life as opposed to via some digital or electronic communications medium.  interactions compared to traditional classrooms, thereby making it difficult for learners to develop a shared understanding for particular mutual task performances. Therefore, academic efforts are needed to overcome this limitation. As one such effort, this study suggests the use of Collaborative Representation Supporting Tool (CRST CRST Crest (street type)
CRST Coin Roll Storage Till
CRST Cycle Rider Safety Training
CRST Cheyenne River Sioux Telephone
CRST Crash and Roll Stunt Team
CRST Center for Rehabilitation Sciences and Technology
), which is newly developed to support learners in constructing their shared knowledge structures collaboratively. This visibly persistent tool may effectively lead people toward more focused discourses by providing them with the means to externalize externalize

see exteriorize.
 their emerging knowledge. As a result of providing the CRST, the conclusion could be made that this tool was highly beneficial for learners. In PBL processes as well as PBL outcomes, the use of the CRST had more positive effects statistically than the use of a web bulletin board without the CRST. The results of this study suggest that the CRST can be a helpful tool to support collaborative learning Collaborative learning is an umbrella term for a variety of approaches in education that involve joint intellectual effort by students or students and teachers. Collaborative learning refers to methodologies and environments in which learners engage in a common task in which each  in web-based collaborative PBL environments.

**********

The Web, as a recently emerging communication medium, has become a dominant means for empowering people to perform their work well in a variety of fields in our society. In particular, web-based instruction has also become a type of instructional delivery system for improving human learning. When the Web is used as an instructional delivery system, learners might interact with others without the constraint Constraint

A restriction on the natural degrees of freedom of a system. If n and m are the numbers of the natural and actual degrees of freedom, the difference n - m is the number of constraints.
 of time and geography. So people are expected to conduct the given learning tasks collaboratively through the vivid learning community composed of hands-on hands-on
adj.
Involving active participation; applied, as opposed to theoretical: "We're involved in hands-on operations, pulling levers, pushing buttons" Arthur R. Taylor.
 devices for sharing their collective data and products.

Yet, as Jacobson Jacobson is a surname with several variants. Some people with this name include:
  • Amy Jacobson Television reporter for WMAQ News in Chicago
  • Bill Jacobson (born 1955), an American photographer
  • Carl Robert Jakobson (1841-1882), Estonian writer and teacher
 (1994) pointed out, the majority of studies on web-based learning environments have depended very heavily on technology-driven views. As a result, it is not easy to obtain expected learning effects in web-based learning environments. Therefore, when the Web is used for the purpose of education rather than a simple delivery system, the design and development of web-based learning environments have to be inspired by educational epistemology epistemology (ĭpĭs'təmŏl`əjē) [Gr.,=knowledge or science], the branch of philosophy that is directed toward theories of the sources, nature, and limits of knowledge. Since the 17th cent.  and be embodied em·bod·y  
tr.v. em·bod·ied, em·bod·y·ing, em·bod·ies
1. To give a bodily form to; incarnate.

2. To represent in bodily or material form:
 by physical artifacts artifacts

see specimen artifacts.
 based on education theories and specific educational strategies.

Among many education epistemologies, constructivism constructivism, Russian art movement founded c.1913 by Vladimir Tatlin, related to the movement known as suprematism. After 1916 the brothers Naum Gabo and Antoine Pevsner gave new impetus to Tatlin's art of purely abstract (although politically intended)  proposes a variety of implications for the design and development of powerful web-based learning environments. Specifically, Problem-Based Learning (PBL), inspired by constructivist epistemology Constructivism is a perspective in philosophy that views all of our knowledge as "constructed", under the assumption that it does not necessarily reflect any external "transcendent" realities; it is contingent on convention, human perception, and social experience. , has many possibilities to improve human learning by posing meaningful, authentic situations and provides many resources, instructions, and guidance for learners to develop their domain knowledge (Mayo, Donnelly Donnelly is a surname, of Irish origins, and may refer to:
  • Alan Donnelly
  • Brendan Donnelly
  • Brian Donnelly
  • Brian J. Donnelly
  • Charles Donnelly
  • Charley Donnelly
  • Ciaran Donnelly
  • Dan Donnelly, Belfast-born singer/songwriter
  • Declan Donnelly
, Nash, & Schwartz Schwartz is a Canadian spices brand. It is also a common surname and may refer to:
  • Abe Schwartz (1881-1963), musician
  • Alan Schwartz (fl. late 20th century), businessperson
  • Allyson Schwartz (born 1948)
  • Alvin Schwartz (born 1916), Canadian writer
, 1993). Also, Gagne Gagne or Gagné is a surname, and may refer to:
  • Donna Gagne, daughter of Verne Gagne
  • Eric Gagné, Canadian pitcher
  • Greg Gagne (wrestler) (born 1948; family name pronounced GON-yuh)
  • Greg Gagne (baseball player) (born 1961: family name pronounced GAG-nee)
 (1980) stated, "The central point of education is to teach people to think, to use their rational powers, to become better problem solvers" (p.95). Therefore, PBL has been used in many practical settings as well as in academic fields.

On the other hand, when applying PBL in distributed groups, learners can encounter a number of limitations. Unlike learning in the same place and time with others, people have to express their thoughts by interacting with computer-mediated protocols such as web-based bulletin boards and email servers See mail server. . Thus, if learners study in a web-based collaborative learning environment, it can be very difficult for them to negotiate the meaning and to construct a shared understanding necessary for effective collaborative learning. Moreover, poor communication channels not rooted in any theoretical foundation may make it difficult for learners to perform cognitive activities when solving given or emerging problems through social interaction.

This study proposes an approach to build more robust collaborative learning environments to support PBL. As one of our efforts, we designed and developed the Collaborative Representation Supporting Tool (CRST), which is expected to support learners in constructing their shared knowledge structures collaboratively. After developing and implementing the tool, we analyzed an·a·lyze  
tr.v. an·a·lyzed, an·a·lyz·ing, an·a·lyz·es
1. To examine methodically by separating into parts and studying their interrelations.

2. Chemistry To make a chemical analysis of.

3.
 the effects of the CRST on problem-solving problem-solving nresolución f de problemas;
problem-solving skills → técnicas de resolución de problemas

problem-solving n
 performance. The empirical inquiries investigated the effectiveness of CRST on problem-solving processes and outcomes.

RESEARCH QUESTIONS

The following research questions were addressed in this study:

1. Are there significant differences in problem-solving processes when the CRST is given in web-based collaborative PBL, in comparison to web bulletin boards without the CRST?

2. Are there significant differences in problem solving problem solving

Process involved in finding a solution to a problem. Many animals routinely solve problems of locomotion, food finding, and shelter through trial and error.
 outcomes when the CRST is given in web-based collaborative PBL, in comparison to web bulletin boards without the CRST?

THEORETICAL FRAMEWORK

Human Learning and Constructivism

The recently emerging education epistemology, constructivism, emphasizes the learner's vivacious learning and high order thinking such as problem solving, situated learning, and reasoning (Jonassen, 2000). From this perspective, learners can be defined as active beings who can choose necessary learning issues and learn them independently or together. Moreover, the central roles learners play in the overall learning processes are as follows: (a) setting their learning goals, (b) collecting necessary materials, (c) solving problems, (d) evaluating their learning activities. Also, constructivism describes knowledge as the product of the meaningful interpretation of information within the context of personal and/or and/or  
conj.
Used to indicate that either or both of the items connected by it are involved.

Usage Note: And/or is widely used in legal and business writing.
 group perspectives (Savery Savery is a surname, and may refer to:
  • Jan Savery, Flemish painter
  • Jeanne Savery, Romantic novelist
  • Roelant Savery, Flemish renaissance painter
  • Uffe Savery, Danish percussionist
  • Samuel Savery, English Member of Parliament
 & Duffy Duffy is a surname of Irish origin. It comes from the original Irish name Ó Dubhthaigh, meaning descendant or grandson of Dubhthach. Dubhthach was an Old Irish first name meaning "Dark one". , 1996).

Constructivism brings heightened attention to new learning processes that can occur in naturalistic nat·u·ral·is·tic  
adj.
1. Imitating or producing the effect or appearance of nature.

2. Of or in accordance with the doctrines of naturalism.
 settings. According to according to
prep.
1. As stated or indicated by; on the authority of: according to historians.

2. In keeping with: according to instructions.

3.
 Stahl Stahl is a surname, and may refer to:
  • Agustín Stahl Puerto Rican physician, ethnologist, and botanist
  • Armin Mueller-Stahl
  • Ben Stahl (metal head)
  • Ben Stahl
  • Ben Stahl (artist)
  • Chick Stahl
  • Daniel Stahl
  • Floyd Stahl
  • Franklin Stahl
 (1999), generic aspects of the learning process can be classified into two categories: individual-oriented learning processes and group-oriented collaborated learning processes. The latter is primarily needed for learners to tune the accuracy or suitability of their personal understanding. These processes may be characterized char·ac·ter·ize  
tr.v. character·ized, character·iz·ing, character·iz·es
1. To describe the qualities or peculiarities of: characterized the warden as ruthless.

2.
 as very closely related and two components should occur in an interactive fashion.

Figure 1 describes Stahl's (1999) human learning model, which scrutinizes how learners build their knowledge.

Starting in the lower left corner, Figure 1 shows the cycle of personal understanding. The rest of the diagram diagram /di·a·gram/ (di´ah-gram) a graphic representation, in simplest form, of an object or concept, made up of lines and lacking pictorial elements.  depicts how personal beliefs that we become aware of in our learning activities can be articulated ar·tic·u·la·ted
adj.
Characterized by or having articulations; jointed.
 in language and enter into a collaborative learning process with other learners and with shared cultural artifacts A cultural artifact is a human-made which gives information about the culture of its creator and users. The artifact may change over time in what it represents, how it appears and how and why it is used as the culture changes over time. . Undoubtedly, the cultural artifacts can't be absolute, and they can be changed by learners' continued questions, explanations, and negotiations. The focus of this study relies on the step of "public statements" with which learners externalize their personal beliefs in words.

[FIGURE 1 OMITTED]

It is not always possible to resolve a problem in personal understanding, particularly when it is provoked pro·voke  
tr.v. pro·voked, pro·vok·ing, pro·vokes
1. To incite to anger or resentment.

2. To stir to action or feeling.

3. To give rise to; evoke: provoke laughter.
 by others (Stahl, 2002). Then learners may need to enter into the social knowledge building process and create new meanings collaboratively. To do this, learners typically articulate articulate /ar·tic·u·late/ (ahr-tik´u-lat)
1. to pronounce clearly and distinctly.

2. to make speech sounds by manipulation of the vocal organs.

3. to express in coherent verbal form.

4.
 their initial belief in words and express what they know in public statements. Computer-mediated interaction totally depends upon the artifacts being expressed. Therefore, according to how well learners externalize their thoughts in the step of "public statements," ensuing en·sue  
intr.v. en·sued, en·su·ing, en·sues
1. To follow as a consequence or result. See Synonyms at follow.

2. To take place subsequently.
 argumentations and explanations could vary. It might even affect this entire cycle of human learning. Likewise, in the web-based collaborative PBL where learning occurs by way of indirect discourse Noun 1. indirect discourse - a report of a discourse in which deictic terms are modified appropriately (e.g., "he said `I am a fool' would be modified to `he said he is a fool'") , the more accurate externalization The ability to easily connect to and transfer information between business partners. Increasingly, information systems are designed to make their data available to outside partners and customers. This type of collaboration is expected to be a vital part of IT in the 21st century. See EDI.  of personal representations and beliefs will be more important than any other factors.

COLLABORATIVE PROBLEM-BASED LEARNING ON THE WEB

Web-based collaborative PBL is inspired by the thought that "learning is a social process" (Vygotsky, 1978). The social constructivist con·struc·tiv·ism  
n.
A movement in modern art originating in Moscow in 1920 and characterized by the use of industrial materials such as glass, sheet metal, and plastic to create nonrepresentational, often geometric objects.
 view emphasizes that learners negotiate their thoughts and build mutual understandings (Littleton Littleton, city (1990 pop. 33,685), seat of Arapahoe co., N central Colo.; platted 1812, inc. 1890. It is a suburb south of Denver in an irrigated farm area.  & Hakkinen, 1999). Essentially, web-based collaborative PBL is the result of social interactions by negotiations and mutual understandings, and is subsequently based on the claim that problem solving in daily life is affected by conversations with adults or significant others.

In the collaborative PBL, learners are expected to solve given or emerging problems together. The concept of "collaborative" could be thought of in the following three aspects of learning (Dillenbourg, 1999). First, in the situational aspect, the term "collaborative" refers to the fact that learners in collaborative learning solve given problems with common goals and perform similar level tasks. Additionally, collaboration Working together on a project. See collaborative software.  is more likely to occur between people of a similar status than between a teacher and a pupil. Second, in terms of interactivity, the degree of interactivity among peers might be decided by the extent to which these interactions influence the peers' cognitive processes Cognitive processes
Thought processes (i.e., reasoning, perception, judgment, memory).

Mentioned in: Psychosocial Disorders
, not by the frequency of interaction. Moreover, in collaborative learning, there are both synchronous Refers to events that are synchronized, or coordinated, in time. For example, the interval between transmitting A and B is the same as between B and C, and completing the current operation before the next one is started are considered synchronous operations. Contrast with asynchronous.  and asynchronous Refers to events that are not synchronized, or coordinated, in time. The following are considered asynchronous operations. The interval between transmitting A and B is not the same as between B and C. The ability to initiate a transmission at either end.  interactions. Through these interaction manners, learners could externalize their opinions and interact with others. Third, in the aspect of processes, when learners study collaboratively, they first articulate their knowledge or beliefs in their own language. Learners may experience personal and social cognitive conflicts in the midst Adv. 1. in the midst - the middle or central part or point; "in the midst of the forest"; "could he walk out in the midst of his piece?"
midmost
 of a discussion, so they try to disentangle these conflicts by explaining their own understanding and arguing to their peers with reasonable evidence or rationale rationale (rash´nal´),
n the fundamental reasons used as the basis for a decision or action.
.

It is also worth noting what PBL actually is. Basically, learning in PBL is expected to occur as a side effect of problem solving by improving problem-solving performances (Dillenbourg, 1999). Also, the reasons for emphasis on "Problematic" in constructivism are that it plays the role of grabbing the learners' interest and it leads learners to study voluntarily (Schank, 1992). The "problematic" situation may make learners accommodate when their current experience can't be assimilated in an existing schema. According to Jonassen (2002), PBL can have two critical properties.

First, problem solving requires the mental representation of problematic situations in the world. That is, problem solvers construct an internal representation of the problem, known as the problem space (Newell Newell may refer to:

In places:
  • Newell, California
  • Newell, Iowa
  • Newell, Pennsylvania
  • Newell, South Dakota
  • Newell, West Virginia
  • Newell Highway
People with the surname Newell:
  • Newell (surname)
See also
 & Simon, 1972). They may do that personally, or they may socially construct some representation of the problem.

Second, problem solving requires some active manipulation of the problem space, involving a host of activities such as model building, hypothesis generation, speculation, solution testing, and information gathering. Manipulation of the problem space, be it an internal mental representation or an external physical representation, necessarily engages conscious activity. That is, it is crucial how well problem solvers can manipulate manipulate

To cause a security to sell at an artificial price. Although investment bankers are permitted to manipulate temporarily the stock they underwrite, most other forms of manipulation are illegal.
 their problem space more systematically and more clearly.

In summary, the term "collaborative PBL" can be defined as a learning theory in which learners have a common goal, perform given tasks at the same level, and interact with one another while influencing their peers' cognitive processes. And in collaborative PBL, learners are expected to construct a problem representation and to manipulate the problem space, transferring their internal representations into external representations.

ILL-STRUCTURED PROBLEM SOLVING PROCESSES

PBL processes can differ depending on how well a problem is organized, how complicated the problem is, and whether the problem is related to authentic fields or not. But the PBL processes generally occur as follows (Jonassen, 2000). First, learners identify a problem and represent it internally enough to understand. Second, they set some plans to solve the problem. Then, they solve the problem according to their plans. Finally, they perform a review and evaluate their PBL processes and PBL outcomes.

However, the PBL processes described could not sufficiently account for collaborative PBL processes in the case of solving ill-structured problems. When learners solve ill-structured problems, there are not absolute and accurate solutions, so learners are supposed to interact and persuade each other by presenting their claims and their rationales. Learners themselves tackle complexity and engage in meaningful learning. They actively seek learning resources, and exchange and negotiate their perspectives. They collaborate to study emerging learning issues as they strive to generate viable solutions. In this way, problem-solving processes with ill-structured problems may be less systematic and more dynamic than with well-structured problems.

Therefore, to improve the entire collaborative PBL, the understanding of authentic and practical collaborative PBL processes has to precede all others. As one of the most authentic PBL processes, Miao Miao   also Me·o
n. pl. Miao or Miaos also Meo or Me·os
See Hmong.

Noun 1. Miao
 (2000) suggested PBL-net schema as shown in Figure 2.

The PBL-net schema gives us a chance to have a better understanding of ill-structured PBL process. In this Figure, the typed nodes and typed links are founded on the learners' various activities that make up the PBL processes. Based on the PBL-net schema, more productive and more realistic awareness of PBL processes can be obtained. For example, when solving ill-structured problems collaboratively, it is conceivable con·ceive  
v. con·ceived, con·ceiv·ing, con·ceives

v.tr.
1. To become pregnant with (offspring).

2.
 that learners (a) explore and represent the problem, (b) identify what they know, (c) identify what they do not know, (d) identify the goals and make an action plan, (e) collect information, (f) discuss the information collected, (g) apply their knowledge to the problem, and (h) review the above process. These processes are very dynamic rather than step-by-step procedures. Therefore, the sequences can differ more or less according to the various individuals' emerging opinions. With a whole awareness of PBL-net schema, the collaborative representation supporting tool (CRST) was designed and developed to enhance learners' authentic PBL processes in web-based collaborative learning.

[FIGURE 2 OMITTED]

DESIGNING OF COLLABORATIVE REPRESENTATION SUPPORTING TOOL (CRST)

According to recent theories of human cognition Human cognition is the study of how the human brain thinks. As a subject of study, human cognition tends to be more than only theoretical in that its theories lead to working models that demonstrate behavior similar to human thought. , human intelligence is the result of tool use and of social mediations as well as of biological development (Stahl, 2000). Also, "Collaboration is a coordinated, synchronous activity that is the result of a continued attempt to construct and maintain a shared conception of a problem" (Roschelle & Teasley, 1995, p. 70). That is, an individual working in a group must constantly refer back to the shared external representation while coordinating activities with others. Thus it is conceivable that external representations have a greater effect on individual cognition cognition

Act or process of knowing. Cognition includes every mental process that may be described as an experience of knowing (including perceiving, recognizing, conceiving, and reasoning), as distinguished from an experience of feeling or of willing.
 in a social context than they do when a person is working alone. Also the external representations have some possibilities to be reconstructed re·con·struct  
tr.v. re·con·struct·ed, re·con·struct·ing, re·con·structs
1. To construct again; rebuild.

2.
 with the change of learners' internal representation. Here, internal representations are in the mind as propositions, mental images, and so forth, while external representations refer to the visualization Using the computer to convert data into picture form. The most basic visualization is that of turning transaction data and summary information into charts and graphs. Visualization is used in computer-aided design (CAD) to render screen images into 3D models that can be viewed from all  of the learners' thinking, such as physical symbols, or diagrams consisting of nodes and links (Hayes Hayes, river, c.300 mi (480 km) long, rising in a lake NE of Lake Winnipeg, central Manitoba, Canada, and flowing NE to Hudson Bay. It was the chief route used by Hudson's Bay Company traders from Hudson Bay to Lake Winnipeg and the interior; York Factory, an , 1989; Ellis ELLIS - EuLisp LInda System. An object-oriented Linda system written for EuLisp. "Using Object-Oriented Mechanisms to Describe Linda", P. Broadbery <pab@maths.bath.ac.uk> et al, in Linda-Like Systems and Their Implementation, G. Wilson ed, U Edinburgh TR 91-13, 1991.  & Siegler, 1994).

However, external representations are not simply peripheral aids (Roschelle & Teasley, 1995). They are an indispensable part of cognition. This is because cognition is concerned with representational rep·re·sen·ta·tion·al  
adj.
Of or relating to representation, especially to realistic graphic representation.



rep
 states, and people can develop their understanding depending on how representations act as intermediaries in dynamically evolving collaborative processes.

Moreover, the relations of external representation and internal mental representation are interwoven in·ter·weave  
v. in·ter·wove , in·ter·wo·ven , inter·weav·ing, inter·weaves

v.tr.
1. To weave together.

2. To blend together; intermix.

v.intr.
, leading learners to solve given problems in a dynamic manner (Zhang, 1997). Roschelle and Teasley (1995) suggested that the representation tool and the collaborative learning process could be designed together for more effective learning. That is, the two factors can be combined with a more powerful instructional representation tool resulting. In fact, as Suthers (2000) pointed out, "representation tools mediate MEDIATE, POWERS. Those incident to primary powers, given by a principal to his agent. For example, the general authority given to collect, receive and pay debts due by or to the principal is a primary power.  collaborative learning interactions by providing learners with the means to express their emerging knowledge in a persistent medium, inspectable by all participants, where the knowledge then becomes part of the shared context" (p. 2).

In addition to primary ideas about the representation tool defined by Suthers (2000), the CRST, the PBL-net schema in Figure 2, refers to the graphical external representation tool to support learners to display, organize, and reorganize re·or·gan·ize  
v. re·or·gan·ized, re·or·gan·iz·ing, re·or·gan·iz·es

v.tr.
To organize again or anew.

v.intr.
To undergo or effect changes in organization.
 their thoughts in PBL processes. Learners can easily interact with one another and reach a mutual understanding as they work with group members. Specifically, the CRST reflects ongoing learning activities that learners perform according to the six phases of PBL. It also becomes a resource for further conversation and elaborated argumentation rather than a simple delivery tool. When utilizing the CRST, learners are required to construct representation diagrams by using a restricted set of typed nodes and typed links. All nodes and links reflect their thoughts and relationship between their thoughts. Considering continuous changes of our thoughts, the CRST is composed of different kinds of typed nodes and typed links according to six phases of PBL. Through constructing the CRST, learners are expected to effectively externalize their opinions and directly perceive and use a lot of information.

OTHER PBL SUPPORT SYSTEMS STUDIES ON SUPPORTING PROBLEM-BASED LEARNING

The CRST supports collaborative learning discourse by providing learners with the means to visualize their emerging knowledge in a constant tool. When using the CRST, learners can freely express their own opinions whether they are right or not. Namely, learners can reflect their internal representations on a physical medium by externalizing their thoughts (Zhang, 1997). The socially constructed CRST reflects the status of consistent, conflicting, and complementary knowledge among participants. The CRST in turn stimulates individuals' cognitive processes and initiates further social learning interaction. Thus, it is conceivable that external representation has greater effects on individual cognition in a social context than they do when working alone. So, if an external representation tool that perfectly reflects learners' thoughts can be developed, learners will be able to interact with one another without any restraint of communication. Because of these reasons, the study of representation tools has received extensive attention by researchers using different representation tools for similar objectives. This study analyzes the following six main PBL supporting systems, focusing on whether they support learners' external representation or not and how they support it. The comparison of existing PBL support systems is next.

As shown in Table 1, the representation supports of ideas and relations in major PBL supporting systems have some limitations in order to scaffold scaffold

Temporary platform used to elevate and support workers and materials during work on a structure or machine. It consists of one or more wooden planks and is supported by either a timber or a tubular steel or aluminum frame; bamboo is used in parts of Asia.
 a variety of learning activities that can occur in whole collaborative PBL processes (Miao, 2000). Only Belvedere Belvedere (bĕl`vədēr, Ital. bālvādĕ`rā), court of the Vatican named after a villa built (1485–87) for Innocent VIII.  provided partial representation supports of relations between ideas such as 1) against, 2) for. Most PBL supporting systems were designed and developed not considering representation supports of relations between ideas, but considering some representation supports of a variety of ideas.

In the web-based collaborative PBL, different learning activities are required according to each phase consisted of collaborative PBL processes. In addition, human representations can be varied with the change of learners' experience based on a time and geography. Therefore, an effective representation supporting tool fitted to each of the PBL's six phases is needed to improve whole collaborative PBL.

Therefore, this study focused primarily on creating a CRST for supporting all of the processes of collaborative PBL. The CRST was designed and developed based upon the learner's activities with the six phases of PBL. In PBL, learners are expected to (a) identify problems, (b) identify learning issues, (c) set goals & make plans, (d) learn information, (e) apply knowledge, (f) assess and reflect (Miao, 2000). Using different representation notations (consisted of typed nodes and typed links) according to the six phases of PBL may make it easier for learners to externalize their knowledge and to understand others' ideas. Table 2 presents the specific components and functions of the CRST.

Learners can perform their problem solving constructively by choosing idea types and relation types that are given differently according to six phases of PBL. That is, learners can express their thoughts by constructing and selecting the most appropriate idea type and relation type. The concrete explanations of Table 2 are as follows.

At first, four predefined idea types and three predefined relation types are given to learners in the phase of "identifying problem." Learners can express and be aware of collaborative representations, using the four predefined idea types as follows: (a) What?, (b) Cue?, (c) What prevent?, and (d) My opinion. And, these idea types can be connected by using three predefined relation types such as (a) Question, (b) Answer, and (c) Comment. When using these ideas types and relation types, learners can easily reach to a mutual agreement on a problem representation.

Second, learners, in the phase of "identifying learning issues," are supposed to extract specific learning issues after identifying a problem in the first phase. When using the CRST, people can be supported as following idea types; (a) Issues, (b) More what?, and (c) My opinion. And these ideas can be connected by links typed by (a) Question, (b) Answer, and (c) Comment. By using these idea types and relation types, it is expected that learners will come to a mutual agreement about identifying learning issues through the more accurate and visible interaction.

Third, in the phase of "setting goal and making plan," the CRST supports learners to set goals and make plans by giving them some representation aids. The representation aids include idea types such as (a) Resource, (b) Who?, and (c) My Opinion as well as relation types such as (a) Question, (b) Answer, and (c) Common. People can easily generate some goals and plans by using these representation aids.

Fourth, "learning information" is the phase in which learners are involved in studying learning issues. In this phase, learners are expected to perform learning activities such as proposing plausible solutions or insisting something with rationales. In this case, the CRST supports external representations about (a) Resources, (b) Principles, (c) Evidence, and (d) My idea. And it supports learners' relation representations by asking them to connect ideas by using links such as (a) For, (b) Against, (c) Question, (d) Answer, and (e) Comment.

Fifth, in the phase of "Applying Knowledge," learners are supposed to apply their new solution to a given problem. The CRST supports learners' representation of ideas and relations needed to solve a problem. Concretely, two predefined idea types (Solution and My opinion) are provided as ideas representation supports. Likewise, the six link types (Solve, For, Against, Question, Answer, and Comment) are provided as relation representation supports.

Sixth, in the phase of "assessing and reflecting," the CRST helps learners to have a chance to assess and reflect their learning processes which they have performed by giving them idea representation aids and relation representation aids. At first, idea representation aids are provided by the nodes predefined by (a) Identifying problem, (b) Identifying learning issues, (c) Setting goal and Making plan, (d) Learning information, (e) Applying Knowledge, and (f) Assessing and Reflecting. And relation representation aids are provided by a predefined link such as (a) Comment. These representation aids make individuals solve a problem focusing on their assessment and reflection. After all, their initial thoughts are elaborated while they use the CRST.

In addition, by displaying learners' current status in six prespecified phases at the right side of each six screen, learners may acquire information on their own current progress and draw up specific plans for learning. Also, learners can easily have a chance to reach a mutual agreement by writing down their common consensus in the space at the bottom of interface. The space for writing a common consensus is given at every phase.

On the other hand, the chances of free rider Free rider

A follower who avoids the cost and expense of finding the best course of action simply by mimicking the behavior of a leader who made these investments.
 may be reduced because of providing the specific colored link according to each individual. Ultimately, the purpose of providing the CRST is to improve the effects of learning by increasing the efficiency and effectiveness of learners' external representations on collaborative problem solving Collaborative Problem Solving (CPS) is a behavior management approach developed for children with social, emotional, and behavioral challenges. The CPS approach views behavioral challenges as a form of learning disability and seeks to correct behavior through cognitive intervention. . The specific interface of the CSRT CSRT Combatant Status Review Tribunal
CSRT Conseil Supérieur de la Recherche et de la Technologie (France)
CSRT Canadian Society of Respiratory Therapists
CSRT Combat Status Review Tribunal
CSRT Connecticut Society of Radiologic Technologists
 is shown in Figure 3.

The CRST is to support learners to represent the structure of knowledge, which group participants have constructed. According to six phases of problem-solving process, creating the CRST requires learners to analyze structural relationships among contents they study. For instance, in the phase of "identifying a problem," the CRST required learners to participate in the following activities such as "sharing their problem" representations, explaining and arguing what they understand and externalizing mutual agreements by using given nodes (e.g. What?, Cue?, What prevent?, and Opinion) and given links (e.g., Question, Answer, and Comment). So the CRST plays the role of scaffolding by requiring people to use only specific responses that are extracted in PBL-Schema. Likewise, the structures constructed by predefined nodes and links result in more coherent and cogent COGENT - COmpiler and GENeralized Translator  conversations.

The CRST consists of six interfaces with seven main parts, shown in Table 3. According to the six phases of PBL, there are different kinds of nodes and links. And they are based on expected learners' activities on specific phases.

On the dynamic bulletin board for collaborative discussions, learners can create and revise new nodes that are connected by predefined links. The representation artifacts have the potential to be developed continuously if learners want to elaborate.

[FIGURE 3 OMITTED]

When learners click a phase among the six phases of PBL on the right side of interface in the Figure 3, the current interface is transferred into the interface in the chosen phase. Of course, the interfaces differ in the given nodes and links and expected learners' activities.

Figure 4 is an actual screen shot of students in Korea Korea (kôrē`ə, kə–), Korean Hanguk or Choson, region and historic country (85,049 sq mi/220,277 sq km), E Asia.  using the CRST in problem-solving activities.

As shown in Figure 4, the students are on the phase of Identifying Learning Issues. In this step, they were supposed to identify learning issues to solve their given problem. Specifically, each team member needed to describe the learning issues based on their own thoughts. After doing that, they could compare each of the students' messages and give comments or questions to other students' messages. Finally, they wrote a mutual consensus about identifying learning issues through more accurate and visible interaction.

METHODS

Participants

Participants of the study were college students who registered for an educational technology and methods course offered by the department of Educational Technology at Hanyang University Hanyang University is a large university in South Korea. It is located in Seoul, with a second campus in the suburban city of Ansan. Love in Truth in Deed is the founding principle and educational philosophy of Hanyang University. It is located in South Korea.  in South Korea. Forty-one students agreed to participate in the beginning of the study. Participation was voluntary based and participants were assured of the confidentiality of their responses.

[FIGURE 4 OMITTED]

Materials

Software: Two software packages were used: Bulletin Board Systems (BBS (1) (Bulletin Board System) A computer system used as an information source and forum for a particular interest group. They were widely used in the U.S. ) (Text) and CRST (Visual). Control groups used BBS, while treatment groups used CRST. Groups using CRST were provided with predefined nodes and predefined links for external representation of PBL performance.

Instructional challenging problem: Participants were presented with "Instructional challenging problem" in a web-browser. An instructional challenging problem is based on instructional design Instructional design is the practice of arranging media (communication technology) and content to help learners and teachers transfer knowledge most effectively. The process consists broadly of determining the current state of learner understanding, defining the end goal of  models, and learners are required to find the best instructional design model among many models through debating. It is an ill-structured problem: at any given point, many possible knowledge units may reasonably be considered.

Procedure

A total of 41 learners were randomly assigned as·sign  
tr.v. as·signed, as·sign·ing, as·signs
1. To set apart for a particular purpose; designate: assigned a day for the inspection.

2.
 to one of the two groups to test the effects of the selected treatment variables. There were no significant differences between control groups and treatment groups in their mean grade points (t=.57, p>.05). All groups were supposed to perform the identical task of exploring and challenging an ill-structured problem on Instructional System Design (ISD See IDD. ) Model. The treatment used the CRST while the control group did not. Then the results of this study were analyzed, through the posttest post·test  
n.
A test given after a lesson or a period of instruction to determine what the students have learned.
.

PBL Performance Evaluation Performance evaluation

The assessment of a manager's results, which involves, first, determining whether the money manager added value by outperforming the established benchmark (performance measurement) and, second, determining how the money manager achieved the calculated return
 

The posttest was performed as follows. To measure the PBL process, O'Neil and Abedi's (1996) analysis of the problem process, and Park and Woo's (1999) test for PBL were adjusted and used for this evaluation. This PBL processes test was a multiple-choice mul·ti·ple-choice
adj.
1. Offering several answers from which the correct one is to be chosen: a multiple-choice question.

2.
 test, which was composed of 42 items. The Cronbach's Alpha' was calculated to test the reliability of the assessment and the result was as follows in Table 4.

PBL Outcomes Assessment

To measure PBL outcomes, each team's final report was assessed. The final reports were to design instruction based on their chosen ISD model. PBL outcomes were assessed on the basis of (a) inquiry activities, (b) the qualities of outcome, (c) the degree of collaboration, and (d) creativity (KERIS KERIS Kiel Ecosystem Research Information System , 2001). The Cronbach's Alpha' was calculated to test the reliability of the assessment and the result was .73.

RESULTS

Difference on the Problem-Solving Processes

The learners' problem solving processes were evaluated by both a PBL processes paper test and interaction frequencies. The PBL processes paper test was a multiple-choice test which was composed of 42 items. To analyze the effects of the CRST, a t-test t-test,
n an inferential statistic used to test for differences between two means (groups) only. This statistic is used for small samples (e.g.,
N < 30). Also called
t-ratio, stu-dent's t.
 was used. The statistical power was also included to assist the interpretation of how meaningful the statistical test was. The statistical analyses were done with the software SAS (1) (SAS Institute Inc., Cary, NC, www.sas.com) A software company that specializes in data warehousing and decision support software based on the SAS System. Founded in 1976, SAS is one of the world's largest privately held software companies. See SAS System.  version 8. The results can be found below.

The Results of the PBL Processes Paper Test

In analyzing the group's differences from the result of the PBL processes paper test, we could see that providing the CRST was not statistically significant for problem solving processes (t=.10, p>.05) as seen in Table 5.

The Results of Analyses of Interaction Frequencies

The analyses of interaction frequencies were also performed to identify the effects of the CRST on PBL processes. These analyses were done in the three ways. First, using a t-test, we investigated the frequencies at which the learners posted their opinions on the bulletin board. Second, we examined the frequencies at which learners responded to their peers' opinions at least once, again with a t-test. Finally, we analyzed how learners elaborated their opinions. Throughout these analyses, we use the term "elaboration" in the sense of subsequent consideration. We classified an elaboration as any subsequent response to a posted message.

As seen in Table 6, in the viewpoint of the frequencies that learners wrote their opinions on the web bulletin board, there are no statistically significant differences between the treatment group and the control group (t=1.57, p>.01).

However, Table 7 presents the frequencies that learners responded to peers' opinions. It has the statistical significance of the t-test (t=4.40, p<.00*). From this result, we can conclude that the CRST has some potential to facilitate learners' social interactions, which may be important in collaborative learning.

Third, the results of level of elaboration are as follows (Figure 5, Figure 6). We classified an elaboration as any subsequent response to a posted message.

In the case of the groups who were provided with the CRST, as shown in Figure 5, the frequencies were high, and the most number of subsequent responses was eight. That is, the CSRT stimulated learners' ongoing advance of discourse by visualizing visualizing,
v 1., holding an image in one's mind.
2., forming an image of a goal or destination in one's mind before undertaking it, so as to facilitate success.
 their conversations.

The results of analyzing the control groups are presented in Figure 6. A frequency of 0 (No-response) was in most common and the greatest number of subsequent responses was three. This result may imply that the control groups just studied together rather than collaborated with one another, because most of the participants only proposed their opinions, but rarely discussed issues by responding to peers' opinions successively.

Difference on the PBL Outcomes

The problem-solving outcomes of learners were evaluated by learners' outputs of group performance on given tasks. To analyze the effects of the CRST, a T-test was used. The following is the results of the statistical analyses. Table 8 shows the results of the t-test on the PBL outcomes. There was a statistically significant difference between the treatment and control groups in learners' problem solving outcomes (t=2.51, p<.01). This lends support to the hypothesis that the CRST will affect learners' problem-solving outcomes.

CONCLUSION

New perspectives on learning are emphasizing the social as well as the constructivist nature of the learning process. In actual learning situations, we often learn by socially negotiating meaning, not by teacher-centered activities. Problem-based learning, as one of the constructivism theories, encourages learners to engage in meaningful learning and collaboration among other learners. However, learners may encounter two crucial problems in web-based collaborative PBL. First, learners may have some limitations in interacting with one another because of the nature of indirect communication on the Web. Second, groups of learners may have problems constructing shared knowledge in the web-based learning environment.

From the perspective of social constructivism, collaborative PBL can be viewed as a culturally and socially mediated me·di·ate  
v. me·di·at·ed, me·di·at·ing, me·di·ates

v.tr.
1. To resolve or settle (differences) by working with all the conflicting parties:
 activity. All actions are socially embedded Inserted into. See embedded system. , and all objects associated with such actions are cultural tools. When applying PBL in distributed groups, it has to be bridged by means of technology. So we can directly observe the knowledge that is being built, because it necessarily takes place in observable ob·serv·a·ble  
adj.
1. Possible to observe: observable phenomena; an observable change in demeanor. See Synonyms at noticeable.

2.
 media. Accepting this view, we argue that it is important to provide a powerful artifact-mediated and society-aware virtual learning environment for geographically distributed people to conduct PBL activities effectively.

Our approach is to provide the CRST to support collaborative PBL. The CRST is composed of representational notations (nodes and links) that are based on the necessary learners' activities according to the six phases of PBL. We expect that people will be able to increase their communal understanding by using the CRST. It will also be able to affect the PBL processes as well as PBL outcomes. The experimental results are as follows.

First, whether the CRST was given or not, there were no statistically significant differences in problem solving processes. However, the CRST facilitated learners' collaboration when it was used in solving a problem. It helped learners interact with other learners more frequently and develop their opinions more elaborately. In essence, the CRST guided learners to problem-based discourse.

Second, the CRST enabled learners to improve PBL outcomes. Thus, we can conclude that the results appear to be consistent with our hypothesis.

This line of work is expected to demonstrate that we have a deep understanding of the instructional systems design for future web-based learning environments. It will provide a better theoretical foundation and experimental results for further study on collaborative representation supports.
Table 1 Comparison of Major PBL Support Systems

                                                          Support
                                                          representation
                                 Support representation   of various
                                 of various types of      relations
Existing PBL support systems     ideas                    between ideas

CCL (Collaborative               *                        *
Learning Laboratory)
CSILE                            1) My theory
(Computer Supported Intentional  2) I need to understand
Learning Environment)            3) New Information       *
                                 4) What we have learned
                                 5) Comment
CALE (Computer Assisted          1) Observed facts
Learning and Exploration         2) Hypothesis            *
                                 3) Need more
                                    information
CNB                              1) Question
(Collaboratory Notebook)         2) Conjecture
                                 3) Evidence for
                                 4) Evidence against      *
                                 5) Information
                                 6) Plan
                                 7) Step in plan
McBAGEL                          1) Facts
                                 2) Ideas                 *
                                 3) Learning Issues
                                 4) Action plans
Web-SMILE                        1) Facts
                                 2) Ideas                 *
                                 3) Learning Issues
Belvedere                        1) Data                  1) Against
                                 2) Hypothesis            2) For
                                 3) Unspecified

'*' indicates "not available"

Table 2 The Components and Functions of CRST Corresponding to Six PBL
Processes

             Ideas              Relations        Main
Phases       Representations    Representations  functions

Identifying  1) What            1) Question      - Guiding learners to
problem      2) Cue             2) Answer        have a common
             3) What prevent?   3) Comment       understanding about a
             4) My Opinion                       given problem itself by
                                                 explanation and debate.
Identifying  1) Issue           1) Question      - Guiding learners to
Learning     2) More what?      2) Answer        have a common
issues       3) My Opinion      3) Comment       understanding about
                                                 identifying learning
                                                 issues by visualizing
                                                 learners' responses and
                                                 giving a chance to
                                                 choose learning issues.
Setting      1) Resource        1) Question      - Guiding learners to
goal &       2) Who?            2) Answer        reach a mutual
Making       3) My Opinion      3) Comment       consensus about setting
plan                                             goals and making plans
                                                 by visualizing
                                                 necessary learning
                                                 resources and assigned
                                                 roles.
Learning     1) Resource        1) For           - Guiding learners to
Information  2) Principle       2) Against       reach a mutual
             3) Evidence        3) Question      consensus about
             4) My Idea         4) Answer        learning information by
                                5) Comment       visualizing principles
                                                 and evidences, which
                                                 can be foundations for
                                                 problem solving and
                                                 peers' responses.
Applying     1) Solution        1) Solve         - Guiding learners to
Knowledge    2) My Opinion      2) For           reach a mutual
                                3) Against       consensus about
                                4) Question      applying knowledge by
                                5) Answer        visualizing their
                                6) Comment       comparison among
                                                 solutions and peers'
                                                 responses.
Assessing &  1) Identifying     1) Comment       - Guiding learners to
Reflecting      Problem                          reach a mutual
             2) Identifying                      consensus about
                Learning                         assessing and
                Issues                           reflection by
             3) Setting goal &                   visualizing learners'
                Making plan                      opinions about
             4) Learning                         assessments and
                Information                      reflections of whole
             5) Applying                         problem solving
                Knowledge                        processes.
             6) Assessing &
                Reflecting

Table 3 The Description of CRST's Functions and Characteristics

    Descriptions

1)  Learners who participated in collaborative PBL (Specific colored
    links are given to each learner)
2)  Description of expected learners' activities according to the six
    phases of PBL
3)  The predefined nodes are provided for supporting learners'
    visualization of their thoughts. (According to the six phases of
    PBL, different nodes are provided)
4)  The predefined links are provided for supporting learners'
    visualization of the relationship of their thoughts. (According to
    the six phases of PBL, different links are provided)
5)  A dynamic bulletin board as a kind of problem solving space is
    provided for learners' collaborative discussion. (Learners are
    likely to choose an appropriate node and link in the toolbox on the
    left side of interface; thereby, the chosen node and link are shown
    in the bulletin board. And then, learners are expected to write
    their thoughts into nodes and connect the nodes by links)
6)  Six phases of PBL (When learners click a phase among the six phases
    of PBL, the current interface is transferred into the interface in
    the chosen phase.)
7)  A blank for writing mutual consensus

Table 4 The Reliability of Assessment

                                                         Cronbach's
Phases of PBL                The number of items         Alpha'

Identifying problem          1, 2, 3, 4, 5, 6, 7          .62
Identifying learning issues  8, 9, 10, 11, 12, 13, 14     .89
Setting goal & Making plan   15, 16, 17, 18, 19, 20, 21   .58
Learning information         22, 23, 24, 25, 26, 27, 28   .82
Applying Knowledge           29, 30, 31, 32, 33, 34, 35   .85
Assessing & Reflecting       36, 37, 38, 39, 40, 41, 42   .65

Table 5 T-test for PBL Processes Paper Test

Group            N   Mean    SD     T    DF  p

Treatment Group  20  143.00  16.40  .10  39  .92
Control Group    21  143.52  17.20

Table 6 t-Test for the Number of Students' Opinions on the Web Bulletin
Board

Group            N   Mean   SD     T     DF  p

Treatment Group  20  24.95  13.00  1.57  39  .12
Control Group    21  20.71   7.77

Table 7 t-Test for the Number of Responding Comments on Peer's Opinions

Group            N   Mean   SD     T     DF  p

Treatment Group  20  22.05  12.73  4.40  39  .00*
Controlgroup     21   8.61   5.66

The level of elaboration

The number of subsequent responses  Frequency

0                                    92
1                                   146
2                                   129
3                                    78
4                                    53
5                                    26
6                                    15
7                                     8
8                                     1

Figure 5. The level of elaboration (Treatment Group)

The level of elaboration

The number of subsequent responses  Frequency

0                                   247
1                                   146
2                                    31
3                                     9

Figure 6. The level of elaboration (Control Group)

Table 8 t-Test for PBL Outcomes

Group            N   Mean   SD    T     DF  p

Treatment Group  20  10.30  1.41  2.51  39  .00*
Control Group    21   8.95  1.96


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MIYOUNG LEE

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my103@garnet garnet, name applied to a group of isomorphic minerals crystallizing in the cubic system. They are used chiefly as gems and as abrasives (as in garnet paper). .acns.fsu.edu

DONG-SIK KIM

Hanyang University, Seoul, South Korea

kimdsik@hanyang.ac.kr
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