The call center and teleservices event of the year celebrates the last quarter century.Most industries have their big event nights ... their "Academy Awards" for industry luminaries. On May 4th, TMC TMC Technology Marketing Corporation (Norwalk, Connecticut) TMC Texas Medical Center (Houston, TX) TMC Traffic Message Channel TMC The Movie Channel TMC Traffic Management Center and Customer Inter@ction Solutions magazine had the pleasure of hosting a black-tie black tie n. 1. A black bow tie worn with a dinner jacket. 2. Semiformal evening wear typically for men, usually requiring a dinner jacket. , red-carpet Adj. 1. red-carpet - special treatment or hospitality; "the maitre d' gave them the red-carpet treatment" red carpet uncommon - not common or ordinarily encountered; unusually great in amount or remarkable in character or kind; "uncommon birds"; "frost and awards event that paid tribute to a group of the brightest and best known legends of the call center and teleservices industries in addition to celebrating 25 years of call center industry leadership by Customer Inter@ction Solutions magazine. The event was attended by over 100 past and present CEOs and top-level management of the most ground-breaking companies in the call center and teleservices industries. The night began at a cocktail cocktail, short mixed drink originating in the United States and served as an appetizer. It generally has a basis of gin, whisky, rum, or brandy combined with vermouth or fruit juices and often flavored with bitters or grenadine. event in the Fountain fountain, natural or artificially conveyed flow of water. In ancient Greece columnar shrines were built over springs and dedicated to deities or nymphs. In ancient Rome fountains fed by the great aqueduct system furnished water in the streets, in the villa gardens, Room on the sixteenth floor of the Marriott East Side Hotel. Guests arrived, met and mingled with a lovely early evening view over the New York City New York City: see New York, city. New York City City (pop., 2000: 8,008,278), southeastern New York, at the mouth of the Hudson River. The largest city in the U.S. cityscape (company) CityScape - A re-seller of Internet connections to the PIPEX backbone. E-Mail: <sales@cityscape.co.uk>. Address: CityScape Internet Services, 59 Wycliffe Rd., Cambridge, CB1 3JE, England. Telephone: +44 (1223) 566 950. . Later, at the banquet A banquet is a large public meal or feast, complete with main courses and desserts. It usually serves a purpose, such as a charitable gathering, a ceremony, or a celebration. Sometimes a banquet consists of only desserts, but it is advisable to include main courses as well. event, the first award of the evening was presented to Nadji Tehrani Nadji Tehrani is an American businessman, the founder and CEO of Technology Marketing Corporation (TMC), which publishes magazines and runs conferences devoted to the business of telemarketing, a word on which Tehrani himself holds a registered trademark. , TMC's founder and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. , by Steve Brubaker, Senior VP of Corporate Affairs for InfoCision Management Corp. for recognition of Nadji Tehrani's 25 years of contribution to the industry. The award, an impressive bronze relief of Nadji, bore several of Nadji's most-quoted sayings, including "Every Company Is A Call Center," and "Quality And Marketing Are Not Part Time Jobs!" Said Steve to Nadji upon presenting the plaque plaque (plak) 1. any patch or flat area. 2. a superficial, solid, elevated skin lesion. attachment plaques , "I would like to take a moment to recognize Mr. Tehrani. It takes someone with a vision, someone who determines that there is an opportunity and goes out and gets it. Someone who gets things done. And that's what you've done. We're so proud to be here with you. We're proud to have this great group of people back together 25 years later to celebrate your achievements. Congratulations, and Happy Anniversary Mr. Tehrani." [ILLUSTRATION OMITTED] The first set of industry awards was given to those telesevices companies ranked in both Customer Inter@ction Solutions' 21st Annual "Top 50 Teleservices" list for 2006, and this year's MVP (Multimedia Video Processor) A high-speed DSP chip from Texas Instruments, introduced in 1994. Officially introduced as the TMS320C80, it combines RISC technology with the functionality of four DSPs on one chip. (Marketing Via Phone) Quality Awards, which recognize high standards and superior quality in outsourced call center operations. The second set of awards were presented by both Rich Tehrani, TMC's President, and Nadji Tehrani: Lifetime Achievement Awards to those individuals and companies who literally founded the call center technology and services industry. Having heard the introductions and read the program biographies of the night's award recipients, many who have served the industry for decades, one individual who stated he had been in the industry for 21 years commented to the audience, "Considering this group, I guess 21 years makes me a rookie rookie a novice; often an athlete playing his first season as a member of a professional sports team. [Sports: Misc.] See : Inexperience ." Said Nadji Tehrani of the event, "The list of Lifetime Achievement Award winners reads like the Hall of Fame roster for the contact center industry. Among them, this group of people has created literally millions of jobs and generated hundreds of billions of dollars in revenue," added Tehrani. He stressed that without the valuable contributions of these industry luminaries, the call center and teleservices industries would literally not exist. "I am so proud of what we have accomplished as an industry, growing from nothing into one of the most important parts of global business today. Every company, no matter what its size, needs an effective call center to be successful." 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