The business continuity continuum: keeping insurance systems running. (Special Advertising Section).How much does downtime The time during which a computer is not functioning due to hardware, operating system or application program failure. cost? Costs associated with any downtime (both planned and unplanned) can result in the loss of millions of dollars in revenues per day. More importantly, downtime can cause customers to turn to competitors, and with online interfaces for services and sales becoming the norm, an outage out·age n. 1. A quantity or portion of something lacking after delivery or storage. 2. A temporary suspension of operation, especially of electric power. can damage your credibility and lead to lost business. While insurance carriers' IT systems may require varying degrees of availability, the crippling crip·ple n. 1. A person or animal that is partially disabled or unable to use a limb or limbs: cannot race a horse that is a cripple. 2. A damaged or defective object or device. tr.v. business impact of an outage requires both Property/Casualty and Life/Health insurers to choose how long they can afford to be out of operation. Prevent Downtime A crucial step to a company's business continuity strategy should be a focus on prevention. A strategic approach includes an understanding of what can be done to continue the business without interruption. The critical infrastructure of a company refers to what keeps it running in a broader sense than just technology--people communicating, processes working, and receiving the right data from system applications are all such elements. At Sprint, we work to understand your business first. Once we understand what your business deems as critical, we provide a Continuous Access solution that can be specifically designed to meet your availability needs. By bringing together services such as wireless access from PCS (1) (Personal Communications Services) Refers to wireless services that emerged after the U.S. government auctioned commercial licenses in 1994 and 1995. This radio spectrum in the 1. , SprintLink global network backed by some of the industry's leading service level agreements, and highly secure Sprint ElSolutions[SM] Centers, we can provide Continuous Access to support and prevent downtime for your business operations Business operations are those activities involved in the running of a business for the purpose of producing value for the stakeholders. Compare business processes. The outcome of business operations is the harvesting of value from assets . Protect Your Business While everyone knows it is people that run the business, it is the technology and communications that provide the critical data and functionality to do so with the efficiency, speed, accuracy and availability required by carriers, with careful planning and the right design, your business's communications and technology can withstand a wide variety of planned and unplanned outages and remain virtually unaffected. Sprint has been in the business of communication for over 100 years. With experienced and certified security professionals, Sprint can provide the needed expertise and technical solutions to protect your communications and technology--your business's Command and Control center. From solutions that incorporate monitoring and diagnostics for your network, voice and applications to data and voice protection, high availability Also called "RAS" (reliability, availability, serviceability) or "fault resilient," it refers to a multiprocessing system that can quickly recover from a failure. There may be a minute or two of downtime while one system switches over to another, but processing will continue. and security services Security services are state institutions for the provision of intelligence, primarily of a strategic nature, but also including protective security intelligence. Examples include the Security Service (MI5) and the Secret Intelligence Service (MI6) in the United Kingdom, and the , Command and Control solutions from Sprint can keep your communications and technology safe and operational. Respond Immediately Even the best planning and prevention can still result in an outage requiring your business continuity plan to be put to the test. In the insurance industry, many companies have reported that even when the systems portion of their disaster recovery plan worked as needed as needed prn. See prn order. , the people aspect of the plan can cause unexpected difficulty. Sprint can help your employees and critical response team prepare for unforeseen difficulties. With an Emergency Readiness solution, Sprint provides customized services that can enable your business' response team. Communication--with each other, customers, media, suppliers--could be the most important element of a successful recovery effort. In addition to providing anytime connectivity virtually anywhere via Sprint's all-digital wireless network, Sprint offers a wide range of communication solutions that can help keep your emergency response team effective and knowledgeable. These solutions range from making recovery plans available on a remote-managed, redundant site, to e-video conferencing and audio conferencing See audioconferencing. , immediate voice messaging Using voice mail as an alternative to electronic mail, in which voice messages are intentionally recorded, not because the recipient was not available. capabilities, alert notifications and more. ADDITIONAL RESOURCES AND EVENTS To learn more about how Sprint solutions can help your business gain ready access to key information--when, where and how you need it--join Sprint and Ziff Davis Ziff Davis Inc. (ZD) is an American magazine publisher and Internet Information company. It was founded in 1927 in Chicago by William B. Ziff, Sr. and Bernard G. Davis. Throughout most of its history, it was a publisher of hobbyist magazines, often ones devoted to expensive, Market Experts for one of our interactive, industry-focused eSeminars. Learn more about this event and register online at www.webseminarslive.com. |
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