The Yankee Group Hosts Upcoming Telecom E-Business Conference; Top Industry Analysts and Executives Gather to Discuss Business Models That Work.Business/Technology Editors DENVER--(BUSINESS WIRE)--March 28, 2001 The Yankee Group's upcoming conference, "Transforming the Communications Service Provider A Communications Service Provider or CSP is a company that transports information electronically. The term encompasses public and private companies in the wireline, wireless, Internet, cable, satellite, and managed services businesses. into a Telecom E-Business," will address the issues involved in implementing the next generation of software, applications, and platforms that will enable CSPs to successfully undergo this transformation. These e-business software and applications range from "network-centric" operational support systems to "customer-centric" CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. , e-business, and BtoB implementations. Leading industry executives and senior Yankee Group (the Yankee Group, Boston, MA, www.yankeegroup.com) A major market research, analysis and consulting firm founded in 1970 by Howard Anderson. It provides general consulting and strategic planning in the computer and communications field. analysts will gather in Denver, Colorado, at the Westin Tabor Center on April 2-3, 2001 to discuss the business models that work. The challenges are significant. A CSP's orchestra of software, which is typically multi-faceted, complex, and disconnected, has to sing in one voice using the same music sheet and deliver the perfect pitch to truly become an e-business. An e-business that is operationally more efficient can deliver a range of new, innovative service offerings, and aggressively focus on its customers. Worldwide, CSPs will be spending over $58 billion on software, platforms, and services to this end. At this conference, the Yankee Group will guide CSPs through the necessary steps and e-business strategies that will keep them competitive and allow them to better serve and communicate with customers in these uncertain economic times. Along with senior Yankee Group analysts, presentations from industry leaders include Lewis Wilks, executive vice president Internal Strategy & Development, Qwest Communications
The conference will highlight the latest Telecom E-Business research published by the Yankee Group and strategies for managing next-generation services and networks, as well as discuss practices of integrating platforms, services, and middleware to build a systems portfolio designed for e-business. The Yankee Group (www.yankeegroup.com) As a global leader in technology research and strategic consulting, the Yankee Group provides accurate and reliable research, custom consulting, and personalized per·son·al·ize tr.v. per·son·al·ized, per·son·al·iz·ing, per·son·al·iz·es 1. To take (a general remark or characterization) in a personal manner. 2. To attribute human or personal qualities to; personify. one-to-one client interaction encompassing all areas essential to e-business success: the Internet, electronic commerce, communications, wireless/mobile, computing, and enterprise applications. Established in 1970 and headquartered in Boston, the company maintains offices throughout North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. , Europe, Latin America Latin America, the Spanish-speaking, Portuguese-speaking, and French-speaking countries (except Canada) of North America, South America, Central America, and the West Indies. , and the Pacific Rim Pacific Rim, term used to describe the nations bordering the Pacific Ocean and the island countries situated in it. In the post–World War II era, the Pacific Rim has become an increasingly important and interconnected economic region. . |
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