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The Virtual Reference Desk.


The Virtual Reference Desk

R. David Lankes, et al.

Neal-Schuman Publishers

100 William William, crown prince of Germany
William or Frederick William, 1882–1951, crown prince of Germany, son of William II. In World War I he commanded (1914) an army on the Western Front and was nominal commander in the German attack
 St., #2004, NY, NY 10038

1555705553 $75.00 neal-schuman.com

Collaboratively edited by team of R. David Lankes (Director of the Information Institute of Syracuse), Eileen G. Abels (Associate Professor at the College of Information Studies), Marilyn Domas White (College of Information Studies, University of Maryland University of Maryland can refer to:
  • University of Maryland, College Park, a research-extensive and flagship university; when the term "University of Maryland" is used without any qualification, it generally refers to this school
); and Saira N. Haque (Doctoral Student, School of Information Studies, Syracuse University Syracuse University, main campus at Syracuse, N.Y.; coeducational; chartered 1870, opened 1871. Syracuse is noted for its research programs in government and industry; facilities include the Center for Science and Technology, the Newhouse Communications Center, and ), The Virtual Reference Desk is a wide-ranging and comprehensive introduction and survey of digital services that have grown to be an integral part of academic and community library systems. Among the issues included are teens and chat reference, interpersonal communication Interpersonal communication is the process of sending and receiving information between two or more people. Types of Interpersonal Communication
This kind of communication is subdivided into dyadic communication, Public speaking, and small-group communication.
, staff training for Web service, establishing performance targets, managing services on a round the clock and daily basis, online communities and forums, professional resources, and more. The Virtual Reference Desk is indispensable for librarians This is a list of people who have practised as a librarian and are well-known, either for their contributions to the library profession or primarily in some other field.  and library systems offering online services to their patrons.
COPYRIGHT 2006 Midwest Book Review
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2006, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Internet Bookwatch
Article Type:Book review
Date:Apr 1, 2006
Words:154
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