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The Royal Albert Hall Selects Tessitura Software.


Business Editors/High-Tech Writers

LONDON & NEW YORK--(BUSINESS WIRE)--March 24, 2004

The Royal Albert Royal Albert may refer to several places named in memory of Prince Albert of Saxe-Coburg and Gotha:
  • Royal Albert Hall
  • Royal Albert Bridge
  • Royal Albert Dock
 Hall extensively reviewed ticketing and fundraising system functionality needs before selecting Tessitura tes·si·tu·ra  
n.
The prevailing range of a vocal or instrumental part, within which most of the tones lie.



[Italian, from Latin text
(R) for box office operations, fundraising, reporting, marketing and customer relations management. In selecting Tessitura Software, the Royal Albert Hall joins over sixty leading North American North American

named after North America.


North American blastomycosis
see North American blastomycosis.

North American cattle tick
see boophilusannulatus.
 and British arts organizations including The Metropolitan Opera, Boston Symphony Orchestra Boston Symphony Orchestra, founded in 1881 by Henry Lee Higginson, who was its director and financial backer until 1918. The orchestra performed at the Old Boston Music Hall for nearly 20 years until Symphony Hall was built in 1900; its concerts continue to be held , The Kennedy Center, Lyric Opera of Chicago Lyric Opera of Chicago is one of the leading opera companies in the United States. It was founded in Chicago in 1954. Production history
In addition to the standard operatic repertoire, Lyric also presents contemporary works.
, City Center, San Francisco Symphony This article or section needs copy editing for grammar, style, cohesion, tone and/or spelling.
You can assist by [ editing it] now.
, Seattle Opera The Seattle Opera is an opera company located in Seattle, Washington. Founded in 1963 by Glynn Ross, who served as the company's first general director through 1983, Seattle Opera's season runs from August to late May, with five or six operas offered and with eight to ten , Houston Ballet The Houston Ballet, operated by the Houston Ballet Foundation, is the fifth-largest professional ballet company in the United States, based in Houston, Texas. [1] , Oregon Shakespeare Festival The Oregon Shakespeare Festival (OSF) is a regional repertory theatre in Ashland, Oregon, United States. The festival annually produces eleven plays on three stages during a season that lasts from February to October.  and the Center Theatre Group.

Tessitura, originally developed by the Metropolitan Opera for its own use, was implemented in 1998 and is now widely used in the arts field. Smeeta Sharon, who is responsible for Business Operations Business operations are those activities involved in the running of a business for the purpose of producing value for the stakeholders. Compare business processes. The outcome of business operations is the harvesting of value from assets  at the Met, noted that, "The rapid acceptance of Tessitura by a growing number of arts organizations is highly gratifying grat·i·fy  
tr.v. grat·i·fied, grat·i·fy·ing, grat·i·fies
1. To please or satisfy: His achievement gratified his father. See Synonyms at please.

2.
. The Met designed Tessitura to enhance customer relationships and improve business practices by efficiently driving revenue transactions and boosting fundraising productivity. The end result is organizational improvement. We are pleased to share this powerful technology with other arts organizations through our Impresario, L.L.C. subsidiary and are thrilled to welcome the Royal Albert Hall to the group."

The Royal Albert Hall, a Grade 1 listed building opened in 1871, is one of the most famous concert and event venues in the world. Each year it hosts more than 330 performances including the BBC BBC
 in full British Broadcasting Corp.

Publicly financed broadcasting system in Britain. A private company at its founding in 1922, it was replaced by a public corporation under royal charter in 1927.
 Proms, rock and pop concerts, ballet and opera, sporting events, charity concerts and fundraising galas, award ceremonies and national events such as the Festival of Remembrance.

The Hall has just completed an award-winning, eight-year building development program which equipped the Hall to meet the demanding requirements of more than 320 events each year and has transformed the experience of audiences and performers. Now completed, the Hall is able to invest in a new box office system, customer relationship management program and increased educational and programming initiatives.

David Elliott, Chief Executive said "The Hall's box office is one of the busiest and most complex in the U.K., selling over 1.2 million tickets for over 330 different events each year. After an extensive search of the market place, we have chosen Tessitura as the Hall's box office solution to enable us to improve our Customer Relationship Management and offer customers the best possible service. The strength of Tessitura is that it has been created by an organization, The Metropolitan Opera, which really understands as a major arts venue, that fully integrated ticketing, fundraising and marketing functionality is crucial in today's market. We are very excited about the new opportunities the software will provide."

Jack Rubin, business and marketing director for Tessitura and President of the Tessitura Network, Inc., commented, "The Royal Albert Hall, like many other licensees, selected Tessitura for its 'best of class' functionality in the arts enterprise software market and the attractiveness of our nonprofit business model. We are extremely proud to add an organization with the rich history and extensive programming of the Royal Albert Hall. Licensees have been rapidly switching from competitive box office and fundraising systems since 2000 when the Metropolitan Opera started offering their proprietary system to other arts organizations under license. Tessitura takes 'constituent management' to another level. Customer service is considerably enhanced, customer retention is improved and fund raising and marketing campaigns are able to be more targeted and efficient. Tessitura licensees also receive an integrated Internet interface that provides real time transaction capability with no fees whatsoever due to Impresario or any 3rd party company."

About Tessitura(R)

Tessitura is an enterprise software application that enables an integrated approach to "constituent management" for arts organizations. Using a single database of information, the system empowers the user organization to record, track and manage all contacts with its constituents, conduct highly targeted and cost-efficient marketing and fund raising appeals, handle all ticketing and membership transactions and provide detailed and flexible performance reports. Besides seamlessly providing efficient business, ticketing and development department operations, a key benefit of the system is its ability for relationship managers to have a full view of each constituent -- their history, preferences and all contacts with the institution. Tessitura is owned by Impresario, L.L.C., a wholly owned subsidiary Wholly Owned Subsidiary

A subsidiary whose parent company owns 100% of its common stock.

Notes:
In other words, the parent company owns the company outright and there are no minority owners.
 of The Metropolitan Opera.

The Tessitura Network, Inc. is a nonprofit company established to further enhance Tessitura Software over time and to provide ongoing support and consulting services for Tessitura licensees. Licensees become "members" of the Tessitura Network once they start using Tessitura to process transactions for their organization.
COPYRIGHT 2004 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2004, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Mar 24, 2004
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