Texas Department of Human Services Awards Contract to One Touch Knowledge Systems; Department Chooses Front Row for Agency-Wide Communications and Training Initiatives.

Business Editors/High Tech Writers

SAN JOSE, Calif.--(BUSINESS WIRE)--March 12, 2002

The Texas Department of Human Services (TDHS) has awarded One Touch Knowledge Systems a contract to provide an interactive distance learning and communication solution for the agency. TDHS will use One Touch's desktop PC knowledge sharing solution, Front Row(R), to develop and conduct live, real-time communication and training sessions for Health and Human Services staff. Under the terms of the contract, the One Touch solution will also be available to other State of Texas Health and Human Services departments, commissions, and agencies.

"One Touch Knowledge Systems won the bid based on excellent customer service, top quality products, and competitive pricing," commented Gene Earley, Videoconferencing Project Lead, TDHS.

The Department's deployment of the One Touch solution marks the first step in a strategic movement toward statewide implementation of an interactive learning network to serve all regions under TDHS' purview. One Touch's partnership with the leading satellite technology provider, Hughes Network Systems, proved to be critical in assuring TDHS that the long-term plans for the network will be successful.

"I am extremely pleased that the Texas Department of Human Services has selected One Touch to assist them in fostering personal and professional development, innovation, and accountability," commented Dennis Bertken, One Touch Chairman and CEO. "As our list of premier government customers continues to grow, our services and offerings will grow as well."

The One Touch Front Row Solution

Broadcasting from the One Touch Presentation Server, TDHS presenters or subject matter experts can communicate, train, and collaborate with any number of employees. Front Row--a PC-based application--combines streaming video with two-way voice and data, enabling large numbers of geographically distributed participants to interact and communicate with an expert presenter in real time. Participants' responses are compiled and stored for access at the Presentation Server and made available for immediate display to all participants. The measurable and certifiable results can be exported into the Department's employee database.

About One Touch Knowledge Systems

One Touch Knowledge Systems provides advanced enterprise knowledge sharing solutions that enable organizations to conduct highly interactive, presenter-led communications, collaboration, and learning. The company's award-winning systems and applications are easy to use and can be delivered to both individual PCs and networked classrooms via any broadband delivery system. Customers rely on the One Touch solution, with more than 350,000 seats around the world, to reach and share knowledge with an estimated 3 million employees annually. One Touch is headquartered in San Jose, California. For more information, please visit http://www.onetouch.com.

Note to Editors: One Touch Systems, Inc., One Touch Knowledge Systems, the One Touch Knowledge Systems logo, One Touch, KnowledgeSite, Front Row, and Front Row OnDemand are trademarks of One Touch Systems, Inc. All other company and product names are trademarks of the respective companies with which they are associated.