Texas Agency Awards Convergys a Contract to Provide Human Resources and Payroll Services.CINCINNATI & AUSTIN, Texas -- Convergys Corporation (NYSE NYSE See: New York Stock Exchange :CVG CVG Convergys Corp CVG Corporación Venezolana de Guayana CVG Clear Vertical Grain (woodworking) CVG Carrier Group CVG Corporacion Venezolana de Guyana CVG Comprehensive Video Group (South Hackensack, NJ, USA) ), a global leader in integrated billing, employee care, and customer care services, announced today that the Texas Health and Human Services Noun 1. Health and Human Services - the United States federal department that administers all federal programs dealing with health and welfare; created in 1979 Department of Health and Human Services, HHS Commission (HHSC HHSC Health and Human Services Commission HHSC Headquarters & Headquarters Service Company (US Army) ), has awarded Convergys a five-year contract to provide comprehensive human resources The fancy word for "people." The human resources department within an organization, years ago known as the "personnel department," manages the administrative aspects of the employees. and payroll services for HHSC's 46,000 employees. "We look forward to using our experience and expertise in providing HR solutions in the public sector to serve the State of Texas' health and human services employees," said Karen Bowman, president of Employee Care at Convergys. "We are committed to support the HHSC with our proven service delivery models, resources, and technology to help them efficiently deliver services to their workforce." Bowman added, "We will be opening a new shared service center in Austin to serve the HHSC employees. This site will house the technical resources and staff facilitating the delivery of human resources and payroll services." The initial transition phase for Convergys to deliver human resources and payroll services through the outsourced model is expected to take approximately one year. Convergys currently employs more than 5,000 people in Texas in contact centers and other offices in Austin, Brownsville, Houston, Killeen, Lubbock, and Pharr. For over 20 years Convergys has provided HR solutions to the world's leading organizations including the State of Florida, Office Depot Office Depot (NYSE: ODP) is one of the world's leading suppliers of office products and services. The Company's selection of brand name office supplies includes business machines, computers, computer software and office furniture, while its business services encompass copying, , Avaya, and Fifth Third Bank. Convergys helps companies improve their HR management processes, operations, and service delivery models. Convergys is rated one of "America's Most Admired" companies in the diversified outsourcing industry by Fortune magazine. Supporting clients and their associates in nearly 60 countries and 30 languages, Convergys has the infrastructure and resources required to deliver flexible outsourcing solutions for a global workforce. About Convergys Convergys Corporation (NYSE:CVG), a member of the S&P 500 and a Fortune Most Admired Company, is a global leader in integrated billing, employee care, and customer care services provided through outsourcing or licensing. We serve top companies in telecommunications, Internet, cable and broadband services, technology, financial services The examples and perspective in this article or section may not represent a worldwide view of the subject. Please [ improve this article] or discuss the issue on the talk page. , and other industries in nearly 60 countries. We also provide integrated, outsourced, human resource services to leading companies across a broad range of industries. We bring together world-class resources, software, and expertise to help create valuable relationships between our clients and their customers and their employees. This commitment is validated by the more than 1.5 million individual bills our software produces each day to support more than 100 million subscribers, and by the more than 1.7 million separate customer and employee contacts we manage each day, both live and via electronic interaction. Convergys(R) employs more than 63,000 people in 62 customer contact centers and in our data centers and other offices in the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. , Canada, Latin America Latin America, the Spanish-speaking, Portuguese-speaking, and French-speaking countries (except Canada) of North America, South America, Central America, and the West Indies. , Europe, the Middle East, and Asia. Convergys is on the net at www.convergys.com and has world headquarters in Cincinnati. (Convergys and the Convergys logo are registered trademarks of Convergys Corporation.) |
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