Tess Successfully Deploys Amdocs for End-To-End Mobile Billing.Business and Technology Editors SAO Sa´o n. 1. (Zool.) Any marine annelid of the genus Hyalinæcia, especially H. tubicola of Europe, which inhabits a transparent movable tube resembling a quill in color and texture. PAULO, Brazil--(BUSINESS WIRE)--Dec. 17, 2002 Amdocs Provides Tess With a Single Consolidated Billing Platform for All Voice and Advanced Wireless Data Services Tess, one of the fastest growing mobile providers in the Brazilian market, and Amdocs (NYSE NYSE See: New York Stock Exchange : DOX DOX Design of Experiments DOX Direct Operational Exchange ), the world's leading provider of billing and CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. to the communications industry communications industry, broadly defined, the business of conveying information. Although communication by means of symbols and gestures dates to the beginning of human history, the term generally refers to mass communications. , announced today that Tess has successfully deployed Amdocs for end-to-end billing. Amdocs provides Tess with a single consolidated billing solution for all voice and advanced wireless services Advanced Wireless Services, also known as AWS-1, is a wireless telecommunications technology, used for mobile data services, video, and messaging. AWS-1 is used in the United States and replaces the spectrum formerly allocated to Multipoint Multichannel Distribution Service, and has migrated more than 1 million subscribers from Tess' current legacy billing system to Amdocs customer care and billing solution. This announcement follows the successful deployment of Amdocs Fraud Management at Tess announced in April 2002. "Amdocs extensive experience and proven success in Brazil, combined with its market-leadership position and ability to cost-effectively deploy state-of-the-art technology and future-proof systems, made them the ideal choice," said Antonio Pacheco, Director of Customer Care at Tess. "We found Amdocs to offer unique support for both current and next generation voice and data services on a single platform, while providing the scalability needed to support our growing customer base, currently exceeding 1.1 million subscribers." Amdocs comprehensive billing solution, jointly implemented by Amdocs and Accenture, consolidates Tess' multiple business operations and provides a single end-to-end billing platform for all voice and advanced wireless data services such as SMS (1) (Storage Management System) Software used to routinely back up and archive files. See HSM. (2) (Systems Management Server) Systems management software from Microsoft that runs on Windows NT Server. , chat and mobile banking. Amdocs open architecture seamlessly integrated into Tess' existing infrastructure and provides the advanced scalability to support endless service growth, ensuring that Tess can continue to provide its subscribers access to future wireless data services, incorporating multiple price and service bundles. "Amdocs solutions are designed to ensure operators maintain the highest level of customer service and support while generating significant return on investment, providing a true competitive edge in today's marketplace," said Sidnei Brandao, General Manager at Amdocs Brazil. "With a full services center in Sao Paulo, we are ideally positioned to meet the needs of industry leading communications providers such as Tess, guaranteeing our continued track record of delivery excellence to the local market. As one of the fastest growing mobile providers in Brazil, Tess has clearly demonstrated its commitment to its subscribers, delivering advanced service, and we are pleased to continue and extend our relationship." About Tess With TDMA (Time Division Multiple Access) A satellite and cellular phone technology that interleaves multiple digital signals onto a single high-speed channel. For cellular, TDMA triples the capacity of the original analog method (FDMA). technology and digital services, Tess started its operation in December 1st, 1998, acting in the interior and the coast of Sao Paulo state. The operator has more than 1.1 million of subscribers. Tess achieved an expressive result in the fourth year of operation, enhanced the actuation in interior and the coast of Sao Paulo state. Nowadays Tess has 14 stores: Campinas (4), Santos (2), Sao Jose dos Campos São José dos Cam·pos A city of southeast Brazil east-northeast of São Paulo. It is a major center of Brazil's aircraft industry. Population: 600,000. Noun 1. , Bauru, Ribeirao Preto, Franca, Sao Jose do Rio Preto São Jo·sé do Ri·o Prêt·o A city of southeast Brazil, an industrial suburb of São Paulo. Population: 370,000. , Taubate, Sorocaba and Praia Grande, and until the end of this year there is an expansion forecast. The company grew from the 20% in 1999 to 37% market share in 2002. About Amdocs Amdocs is the world's leading provider of billing and CRM to the communications industry. With a 20-year track record of delivery excellence, our products empower major communications operators around the globe. We enable rapid time-to-market for next generation voice, content, commerce and application services, while enhancing subscriber loyalty and lowering total cost of ownership. We offer our customers flexible modes of delivery -- products, solutions and outsourcing. For more information, visit our web site at www.amdocs.com |
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