Teragram Launches Direct Answers for the Enterprise; Search Technology Extracts Answers to Questions from Multiple Types of Documents.CAMBRIDGE, Mass. -- Teragram, the leading provider of multilingual natural language processing Natural language processing Computer analysis and generation of natural language text. The goal is to enable natural languages, such as English, French, or Japanese, to serve either as the medium through which users interact with computer systems such as technologies, announced today the launch of Direct Answers for the Enterprise, a technology that searches documents within corporations to break down users' queries and find simple answers to their questions. The first natural language technology of its kind at work in the corporate setting, Direct Answers for the Enterprise scans structured databases like Excel spreadsheets and sales lead A sales lead is the identity of a person or entity potentially interested in purchasing a product or service, and represents the first stage of a sales process. The lead may have a corporation or business associated with the person(s). databases, as well as semi- and unstructured documents like text-based reports and Web pages, to provide comprehensive answers derived from multiple sources of information. Direct Answers technology is currently at work in the consumer market, powering AOL's search engine and answering searchers' queries on general knowledge, medical questions, pop culture and more. Unlike Google's OneBox for Enterprise search appliance A search appliance (SA) is a device which is attached to a corporate network for the purpose of indexing the content shared across that network in a way that is similar to a web search engine. , Teragram's Direct Answers integrates seamlessly with existing search software and does not require hardware installation. In addition, Direct Answers provides the following benefits: --Intelligent multi-lingual query processing - Parses user questions into meaningful search terms. --Federation - Aggregates search results from multiple sources controlled by the enterprise (including other search engines) for improved, comprehensive answers. --Scalability - Accommodates unlimited amounts of information, dependent on server capacity. --Speed - Scans up to 50 queries per second. "Question-answering technology is just beginning to scratch the surface of what we're hearing large companies ask for from the search market," said Jean Bedord, senior analyst at Shore Communications. "The need for enterprise search technology like Teragram's is immense - with today's multinational companies and distributed workforces. More than ever before, competitiveness is a function of intelligence and being able to get quick answers to the questions you have on the job, from disparate enterprise sites, servers and databases." Being able to intelligently process queries against and extract answers from different types of data--structured, semi-structured and unstructured--is a key difference between Direct Answers for the Enterprise and other enterprise question-answering technologies. For example, if an HR Director wishes to search the hire date, title and salary of an employee, she can "ask" Direct Answers for the Enterprise for that information. Simple answers will appear, accompanied by links to related documents to provide additional background information. Direct Answers for the Enterprise works by parsing See parse. parsing - parser a users' initial query, and analyzing it syntactically and semantically in a process that takes milliseconds. By processing content in document repositories, enterprise content management systems and specialized enterprise applications like e-mail programs Software in the user's computer that can access the mail servers in a local or remote network. Also known as an "e-mail client," "mail client," "mail program," and "mail reader," it provides the ability to send and receive e-mail messages and file attachments. , Direct Answers for the Enterprise can find answers to search queries in seconds. About Teragram Teragram Corporation is the market leader in multilingual natural language processing technologies that use the meaning of text to distill dis·till v. 1. To subject a substance to distillation. 2. To separate a distillate by distillation. 3. To increase the concentration of, separate, or purify a substance by distillation. relevant information from vast amounts of data. Founded in 1997 by innovators in the field of computational linguistics computational linguistics (CL) Use of digital computers in linguistics research. The simplest examples are the use of computers to scan text and produce such aids as word lists, frequency counts, and concordances. , Teragram alone offers the speed, accuracy and global language support that customers and partners demand to retrieve and organize growing volumes of digital information. Teragram helps customers perform more efficient searches and better organize information in more than 30 languages, enabling them to reach new markets and make better decisions. Teragram serves customers across the publishing, pharmaceutical, telecommunications and financial industries, including Ariba, Ask Jeeves Noun 1. Ask Jeeves - a widely used search engine accepting plain English questions or phrases or terms trademark - a formally registered symbol identifying the manufacturer or distributor of a product , Associated Press Associated Press: see news agency. Associated Press (AP) Cooperative news agency, the oldest and largest in the U.S. and long the largest in the world. , CNN CNN or Cable News Network Subsidiary company of Turner Broadcasting Systems. It was created by Ted Turner in 1980 to present 24-hour live news broadcasts, using satellites to transmit reports from news bureaus around the world. , eBay, Factiva, FAST Search & Transfer, Forbes.com, InfoSpace, Kofax, Monster, Naval Post Graduate School, NYTimes Digital, OneSource, Reed Business Information Reed Business Information is a large business publisher in the United States, United Kingdom, continental Europe, Australia and Asia. It is a division of Reed Elsevier. In 2005, Reed Business Information started the Quill Awards, a literary award broadcast on NBC. , Ricoh, Sony, Verity, WashingtonPost.com, the World Bank and Yahoo. For more information please contact 1-617-576-6800 or visit http://www.teragram.com/info |
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