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Telrex introduces new VoIP call recording product for small businesses.


Telrex, developer of VoIP call recording and monitoring software for small and medium-sized Me´di`um-sized`

a. 1. Having a medium size; as, a medium-sized man s>.

Adj. 1. medium-sized - intermediate in size
medium-size, moderate-size, moderate-sized
 businesses using IP-PBXs or hosted PBX (Private Branch eXchange) An inhouse telephone switching system that interconnects telephone extensions to each other as well as to the outside telephone network (PSTN).  services, recently announced the release of CallRex Express, a new recording solution designed specifically for small businesses that must record or monitor up to 15 phones. CallRex Express is a single-server, single-site solution for businesses that need call recording but have been priced out Priced out

The market has already incorporated information, such as a low dividend, into the price of a stock.
 of the market due to the historically high cost of recording solutions. CallRex Express is priced aggressively for small businesses and smaller remote call centers, starting at only $89 per phone.

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With CallRex Express, businesses have a reliable way to train new employees, resolve disputes with clients, ensure improved levels of customer service and address security concerns. When a business grows beyond 15 phones, CallRex Express can be easily upgraded to CallRex Professional with an upgrade key code. CallRex Express offers two kinds of licenses: unlimited licenses for automatic, triggered call recordings; and on-demand On-Demand refers to a service or feature which addresses the user's need for instant gratification and immediacy of use. In most cases the value proposition for an on-demand service is wrapped up in the fact that the user or consumer of the service avoids a significant up-front  licenses for recording calls on an ad hoc For this purpose. Meaning "to this" in Latin, it refers to dealing with special situations as they occur rather than functions that are repeated on a regular basis. See ad hoc query and ad hoc mode.  basis. An on-demand license requires manual initiation of a recording and allows managers to spot-monitor any phone call. A manager can start a recording at any time in the conversation and still capture the entire conversation.

www.telrex.com
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Title Annotation:Customer Inter@ction NEWS
Author:Schelmetic, Tracey E.
Publication:Customer Interaction Solutions
Date:Apr 1, 2006
Words:206
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