Telrex introduces call recording solution for hosted IP-PBX services.Telrex, a developer of call recording and monitoring software for small and medium businesses using IP-PBXs or hosted PBX (Private Branch eXchange) An inhouse telephone switching system that interconnects telephone extensions to each other as well as to the outside telephone network (PSTN). services, has announced CallRex support for hosted IP communications A general term for networks that use the IP protocol for voice (VoIP) and video traffic. See IP telephony. platforms from BroadSoft, Sylantro and VocalData. Telrex states that it is the first call recording vendor to offer premise-based call recording for hosted IP-PBX platforms. BroadSoft, Sylantro and VocalData offer hosted PBX and IP Centrex A telephone service in which an IP-based PBX is located in the telephone company's facilities. It connects to the customer via the LAN rather than by telephone wires. IP CENTREX offers voice over IP and other IP-based services as well as connectivity to the regular telephone system (PSTN). platforms to service providers. Covad, one of the largest hosted IP-PBX service providers in the U.S., now offers CallRex with their hosted IP-PBX service to provide call recording to their customers that were previously unable to afford it. [ILLUSTRATION OMITTED] By integrating call recording into their hosted IP-PBX solution, service providers can sell into a wide variety of customers in virtually any industry, whether they want to record calls for training purposes, dispute resolution or regulatory compliance. CallRex call recording can help these service providers take advantage of the rapid growth of the hosted IP-PBX market; according to according to prep. 1. As stated or indicated by; on the authority of: according to historians. 2. In keeping with: according to instructions. 3. InfoTech, the hosted IP telephony The two-way transmission of voice over a packet-switched IP network, which is part of the TCP/IP protocol suite. The terms "IP telephony" and "voice over IP" (VoIP) are synonymous. market is estimated to grow from $310 million in 2005 to almost $6 billion in 2010. www.telrex.com |
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