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Telrex announces CallRex release 3.5.


Telrex, developer of VoIP call recording and monitoring software for businesses using IP-PBXs or hosted VoIP services, recently announced the release of CallRex Professional 3.5 featuring an advanced distributed services software architecture. According to according to
prep.
1. As stated or indicated by; on the authority of: according to historians.

2. In keeping with: according to instructions.

3.
 the company, CallRex 3.5 was created to deliver greater scalability, high reliability and additional security, plus new features for multi-site deployments including enhanced multisite call recording and monitoring, advanced file transfers, flexible storage and streamlined archiving. CallRex was the first VoIP call recording solution verified ver·i·fy  
tr.v. ver·i·fied, ver·i·fy·ing, ver·i·fies
1. To prove the truth of by presentation of evidence or testimony; substantiate.

2.
 to record encrypted en·crypt  
tr.v. en·crypt·ed, en·crypt·ing, en·crypts
1. To put into code or cipher.

2. Computer Science
 VoIP calls for Cisco CallManager 5.0, and CallRex version 3.5 now provides additional security to ensure that call recording files cannot be secretly altered. The CallRex 3.5 distributed-services software architecture features separate services for status, control, recording and conversion of VoIP phone See IP phone and softphone.  calls. CallRex 3.5 services operate independently and are deployed on industry-standard Windows servers See Windows Server 2003, Windows Home Server, Windows 2000 and Windows NT.  in single- or multi-server configurations. Together, the CallRex 3.5 services enable the recording, monitoring, retrieval, playback Playback could mean:
  • The re-playing of recorded media.
  • Gapless playback, the seamless playback of digital audio formats (i. e. ipods, mp3 players)
  • Playback singer, a practice in Bollywood musicals.
 and utilization of call recordings from any location. The design provides high reliability and enables virtually unlimited scalability across multiple servers and multiple office locations.

www.telrex.com

By Tracey E. Schelmetic, Editorial Director, Customer Inter@ction Solutions
COPYRIGHT 2007 Technology Marketing Corporation
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2007, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Title Annotation:Customer Inter@ction NEWS
Author:Schelmetic, Tracey E.
Publication:Customer Interaction Solutions
Date:Feb 1, 2007
Words:198
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