Tellabs and Aberdeen Join in Webinar: How SaaS Cuts Inventory Costs and Drives Profits; Roll-Out with MCA Solutions Transforms Its Business.PHILADELPHIA -- MCA MCA in full Music Corporation of America Entertainment conglomerate. It was founded in Chicago in 1924 by Jules Stein as a talent agency. In the 1960s it bought Decca Records and Universal Pictures, and today it produces films, music, and television shows. Solutions is teaming with Aberdeen and Tellabs to present the informational Web seminar, "Trends in Strategic Service Management: Focus on Software as a Service." The presentation will detail how Tellabs, the telecom equipment manufacturer, uses Software as a Service (SaaS) to sharply reduce inventory costs and improve customer satisfaction, with same-day contracts. The company uses MCA's hosted software version of its Service Planning and Optimization optimization Field of applied mathematics whose principles and methods are used to solve quantitative problems in disciplines including physics, biology, engineering, and economics. (SPO SPO System(s) Program Office SPO System(s) Project Office Spo Schizosaccharomyces Pombe SPO Srpski Pokret Obnove (TM)) suite for forecasting and parts planning, and was able to roll out same-day service (humour, operating system) same-day service - An ironic term used to describe long response time, particularly with respect to MS-DOS system calls (which ought to require only a tiny fraction of a second to execute). contracts. Within two months of implementation, Tellabs reduced service parts inventory Noun 1. parts inventory - an inventory of replacement parts inventory, stock list - a detailed list of all the items in stock by 60 percent and raised customer service levels 98 percent. Savings: Approximately $5 million. Tellabs also was able to offer 2-, 4- and 8-hour same-day service contracts. The Webinar will highlight how companies can quickly implement SaaS, and take advantage of reduced up-front costs, by paying only for resources required.
WHO: Lindsay Huber, supply chain manager, Tellabs
Mark Vigoroso, senior vice president, service chain
management, Aberdeen
John Nunes, senior director, high tech industry solutions,
MCA Solutions
WHAT: "Trends in Strategic Service Management: Focus on Software
as a Service; Tellabs Service Transformation through Software
as a Service"
WHEN: Available now.
WHERE: To register for the Webinar, visit
http://www.mcasolutions.com/webinar/register.htm.
In 2005, Tellabs was recognized by Aberdeen as a Service Management Leader in the Best Practices in Strategic Service Management study, for how it transformed its service supply chain. For more information or to view the Webinar, please visit http://www.mcasolutions.com/webinar/register.htm. About MCA Solutions MCA Solutions' Service Planning and Optimization (SPO(TM)) software suite helps leading companies transform their service supply chains into bottom-line business drivers, by reducing inventory, lowering support costs and improving service levels to maximize customer satisfaction. MCA Solutions is a privately held company privately held company A firm whose shares are held within a relatively small circle of owners and are not traded publicly. headquartered in Philadelphia, and can be reached at www.mcasolutions.com or (215) 717-2180. MCA Solutions, Service Planning and Optimization Suite and SPO are trademarks of MCA Solutions, Inc. All other trademarks are property of their respective owners. About Aberdeen AberdeenGroup, Inc. provides fact-based research and insights focused on the global, technology-driven value chain. Aberdeen's benchmarking, market and solution assessments, sales acceleration programs, and conferences support Global 5000 value chain and technology executives -- and the solution providers who serve them. For more information, visit www.aberdeen.com or call 617-723-7890. About Tellabs Tellabs advances telecommunications networks A telecommunications network is a of telecommunications links and nodes arranged so that messages may be passed from one part of the network to another over multiple links and through various nodes. to meet the evolving needs of end-users. Broadband broadband Term describing the radiation from a source that produces a broad, continuous spectrum of frequencies (contrasted with a laser, which produces a single frequency or very narrow range of frequencies). solutions from Tellabs enable service providers to deliver high-quality voice, video and data services over wireline and wireless networks around the world. Tellabs (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on : TLAB) is part of the NASDAQ-100 Index and the S&P 500. www.tellabs.com. |
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