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Articles
1-100 out of 100 article(s)
| Title |
Author |
Type |
Date |
Words |
| Coming in handy: Branded Research took its apps from social networking sites to smart phones to generate more revenue. |
Hyland, Alexa |
Company overview |
Nov 16, 2009 |
1264 |
| RIT launches suite of next generation mobile applications in the Middle East at GITEX. |
|
|
Oct 20, 2009 |
928 |
| AT&T allowing iPhone users to access Skype. |
|
Brief article |
Oct 6, 2009 |
248 |
| LiveVox. |
|
Brief article |
Mar 1, 2009 |
95 |
| Software-based IP PBX. |
|
Brief article |
Feb 1, 2009 |
69 |
| For FirstWatch Solutions, it's 20 million 911 calls and counting. |
Randolph, Ned |
|
Oct 27, 2008 |
424 |
| Mitek gives camera phones another feature: check deposits: software updated for the latest iphone release. |
Gincel, Richard |
|
Oct 13, 2008 |
434 |
| Vertical launches Comdial DX-120 phone system. |
Schelmetic, Tracey E. |
Brief article |
Jan 1, 2007 |
199 |
| Queuing up performance: how to apply a virtual queuing strategy in your contact center. |
Camulli, Eric |
|
Jan 1, 2007 |
1878 |
| Wight Cable uses Aperto's PacketMAX for island's wireless broadband. |
|
Brief article |
Dec 12, 2006 |
206 |
| IntelliCast[TM] turns the science of outbound notification to art. |
|
Product/service evaluation |
Nov 1, 2006 |
1072 |
| Complus Teltronic Exhibit IoIP at IIPSEC 2007 Stoneleigh Park 23 - 25 January 2007. |
|
Brief article |
Oct 9, 2006 |
230 |
| CallRex certified to record encrypted phone calls occurring on Cisco Unified CallManager 5.0. |
Schelmetic, Tracey E. |
Brief article |
Oct 1, 2006 |
228 |
| Aspect Software offering Unison Predictive Dialer 7.1. |
Schelmetic, Tracey E. |
Brief article |
Jul 1, 2006 |
164 |
| Privacy. |
Anderson, Teresa |
Brief article |
Jun 1, 2006 |
133 |
| Switchvox launches SMB IP-PBX. |
Schelmetic, Tracey E. |
Brief article |
Apr 1, 2006 |
194 |
| Sphere Communications announces Sphericall IP-PBX Release 5. |
Schelmetic, Tracey E. |
Brief article |
Apr 1, 2006 |
125 |
| Verint expands ULTRA actionable intelligence suite. |
Schelmetic, Tracey E. |
|
Mar 1, 2006 |
275 |
| Telrex announces IP call recording for Covad's hosted PBX service. |
Schelmetic, Tracey E. |
Brief article |
Mar 1, 2006 |
87 |
| New Voiceglo option allows users to make Internet calls in a click. |
|
Brief Article |
Feb 1, 2005 |
154 |
| Caspian Networks, CacheLogic and Shenick announce P2P traffic partnership. |
|
Brief Article |
Sep 14, 2004 |
148 |
| Speech automated self-service solutions: from sidelines to primetime. |
Swanson, Roxann |
|
Sep 1, 2004 |
1352 |
| Transportation playing key role in city's development. |
Moore, Peter |
|
Apr 28, 2004 |
392 |
| Mix analog and digital. |
|
|
Oct 1, 2003 |
120 |
| Small business phone system. |
|
|
Oct 1, 2003 |
119 |
| IP telephony service. |
|
|
Oct 1, 2003 |
122 |
| Five tips for successful VoIP: security and quality of service should be given careful consideration before purchasing. (Voice Networks). |
Mahoney, Kevin; Rumbel, Evan |
Buyers Guide |
May 1, 2003 |
1056 |
| Aculab releases variant of GroomerII. (New Products). |
|
Brief Article |
Apr 1, 2003 |
224 |
| IP telephony. (ComNet 2003). |
|
Brief Article |
Mar 1, 2003 |
102 |
| Alcatel and Witness join forces to combine products. |
|
Brief Article |
Feb 26, 2003 |
148 |
| SPI-POLYOLS SELECTS SHORELINE IP PBX TELEPHONY SYSTEM. |
|
|
Feb 1, 2003 |
659 |
| OLD REPUBLIC SELECTS SHORELINE'S IP PBX PHONE SYSTEM. |
|
|
Dec 1, 2002 |
594 |
| AudioPC-1000 ships from AudioSoft. |
|
Brief Article |
Sep 20, 2002 |
101 |
| Radio Simulator and telephone simulator for dispatch centers. (Equipment). |
|
Brief Article |
Sep 1, 2002 |
146 |
| Protect it. (New Products & Services). |
|
Brief Article |
Aug 1, 2002 |
136 |
| New solutions for CRM, multimedia contacts and voice. (Technology Highlights). |
|
|
Aug 1, 2002 |
1217 |
| Artisoft introduces TeleVantage Call Classifier 2.0. (New Products). |
|
Product Announcement |
Aug 1, 2002 |
234 |
| Digisoft releases Telescript version 5.4. (New Products). |
|
Brief Article |
Aug 1, 2002 |
135 |
| EPOS releases Call Center Director. (New Products). |
|
Product Announcement |
Aug 1, 2002 |
225 |
| 3Com and CITEL announce integration. (New Products). |
|
|
Aug 1, 2002 |
214 |
| Divine releases Conversations 5.0. (New Products). |
|
Product Announcement |
Aug 1, 2002 |
162 |
| PIKA Technologies and iQ NetSolutions partner. (Strategic Alliances). |
|
Brief Article |
Aug 1, 2002 |
159 |
| Voice application and infrastructure testing: a "win-win" proposition. (Product and Services Selection Guide). |
Grzybinski, Charlie |
Buyers Guide |
Aug 1, 2002 |
1760 |
| Avaya releases new IP communications system. |
|
Brief Article |
Jul 17, 2002 |
116 |
| Avaya's Internet Protocol [IP] solution now available in U.S. (Happenings). |
|
Brief Article |
Jul 1, 2002 |
135 |
| LUCENT INTROS CLIENTCARE CONTACT CENTER ENTERPRISE EDITION. |
|
|
Jul 1, 2002 |
308 |
| Thales to launch new recording solution. (New Products). |
|
Product Announcement |
Jun 1, 2002 |
188 |
| PhoenixSoft launches CMS/Soft Switch. (Breaking News). |
|
Brief Article |
Jun 1, 2002 |
151 |
| Ten talking points for headset purchasing. |
|
|
Jun 1, 2002 |
443 |
| Communications platform. (IP telephony products). |
|
Product Announcement |
Jun 1, 2002 |
77 |
| IP phone system. (IP telephony products). |
|
Product Announcement |
Jun 1, 2002 |
104 |
| ARRIS/TOLLBRIDGE DEBUT IP VOICE SYSTEMS FOR CABLE OPERATORS. |
|
|
Jun 1, 2002 |
657 |
| VOICEGENIE AND BBN INTRODUCE SPEECH RECOGNITION PRODUCT. |
|
|
Jun 1, 2002 |
781 |
| Telephony@Work launches CallCenter@nywhere version 6.0. (New Products). |
|
Product Announcement |
May 1, 2002 |
174 |
| Telecorp Products introduces CentrEE AnyWhere Solution. (New Products). |
|
Product Announcement |
May 1, 2002 |
274 |
| Philips Speech Processing introduces Enterprise Voice Dialing. (New Products). |
|
Brief Article |
May 1, 2002 |
114 |
| Vocent announces voiceprint authentication solutions. (New Products). |
|
Brief Article |
May 1, 2002 |
167 |
| Modem Spy 2.6. (Management News and Products). |
|
Brief Article |
May 1, 2002 |
124 |
| eOn announces comprehensive IP services. (New Products). |
|
|
Apr 1, 2002 |
250 |
| Avaya introduces Proactive Contact Management Solutions. (New Products). |
|
Product Announcement |
Apr 1, 2002 |
217 |
| NICE demonstrates customer idea management. (New Products). |
|
Brief Article |
Apr 1, 2002 |
109 |
| Nortel's MPS IVR platforms. (New Products). |
|
Product Announcement |
Apr 1, 2002 |
204 |
| VERIZON SELECTS ALCATEL TO PROVIDE NETWORKING OPTIONS. |
|
|
Apr 1, 2002 |
870 |
| MERCOM UNVEILS INTERACTION QUALITY CALL EVALUATION/MONITORING. |
|
Product Announcement |
Apr 1, 2002 |
300 |
| NORTEL NETWORKS REMOTE OFFICE CONNECTS VIRTUAL WORKERS WITH VOICE OVER IP. |
|
Product Announcement |
Mar 4, 2002 |
545 |
| Rockwell FirstPoint Enterprise 2002. (Technology Highlights). |
|
Product Announcement |
Mar 1, 2002 |
367 |
| Witness Systems announces eQuality Mid-Market Solution. (New Products). |
|
Brief Article |
Mar 1, 2002 |
122 |
| Genesys releases CallPath 6.4. (New Products). |
|
Brief Article |
Mar 1, 2002 |
155 |
| Siebel 7 Call Center. (Technology Highlights). |
|
|
Mar 1, 2002 |
371 |
| Nortel Networks launches two new IVR platforms. |
|
Brief Article |
Feb 14, 2002 |
165 |
| There's nothing telephony about this. |
|
Brief Article |
Feb 1, 2002 |
119 |
| CAT 6 solution. (Latest cabling products). |
|
Brief Article |
Feb 1, 2002 |
62 |
| Philips Speech Processing introduces corporate voice dialing. (New Products). |
|
Product Announcement |
Feb 1, 2002 |
222 |
| NICE announces new total recording solution. (New Products). |
|
Brief Article |
Feb 1, 2002 |
136 |
| Aspect releases version 4.0 of Web Interaction. (New Products). |
|
Product Announcement |
Feb 1, 2002 |
176 |
| Wildfire offers enterprise edition of its virtual assistant. (New Products). |
|
Product Announcement |
Feb 1, 2002 |
232 |
| From call center agent to net rep: Web-Enabling your front-line staff. (Call Center/CRM Management Scope). |
Reynolds, Penny |
|
Feb 1, 2002 |
3696 |
| VoIP: more than long-distance savings. (Trends). |
Anderberg, Ken; Bersch, Carren; Kelly, Sean; Peckham, Ray |
|
Jan 1, 2002 |
400 |
| School district retools its LAN: Access to media encourages advanced learning for K-12 students. (Special Focus: Local Area Networks). |
|
|
Jan 1, 2002 |
645 |
| Four paths to better service. (Technology Highlights). |
|
|
Jan 1, 2002 |
1585 |
| Telephony@Work launches CallCenter@nyWhere Version 5.0. (New products). |
|
Product Announcement |
Jan 1, 2002 |
175 |
| VoiceLogger offers enterprise-class call recording to smaller businesses. (New Products). |
|
Product Announcement |
Jan 1, 2002 |
201 |
| MUSIC telecom delivers advanced call recording packages. (New Products). |
|
Brief Article |
Jan 1, 2002 |
78 |
| Active voice announces reception. (New Products). |
|
Brief Article |
Jan 1, 2002 |
158 |
| The rise of the enterprise IP telephone: alternative to PBX systems provides new functionality. (Telephony/CTI: next-generation phones). |
Kay Carman, Melissa |
|
Nov 1, 2001 |
680 |
| Quescom Offers Incremental VoIP Solutions. (New Products). |
|
Brief Article |
Nov 1, 2001 |
201 |
| KANA Releases New iCARE Suite. (New Products). |
|
Product Announcement |
Nov 1, 2001 |
102 |
| TOPCALL Provides Enhanced Convenience For Computer-Telephony. (New Products). |
|
Product Announcement |
Nov 1, 2001 |
333 |
| Avaya Offers IP Telephony To Small And Mid-Sized Businesses. (New Products). |
|
Brief Article |
Nov 1, 2001 |
196 |
| Inter-Tel Announces General Availability Of Software Version 5.3. (New Products). |
|
Brief Article |
Nov 1, 2001 |
136 |
| Wicom Releases Wicom CSS Version 3.0. (New Products). |
|
Product Announcement |
Nov 1, 2001 |
169 |
| Unified Communications. |
Hutton, Jay |
Brief Article |
Oct 1, 2001 |
743 |
| Qwest For Web-Based Contact Center Solution. |
|
Product Announcement |
Oct 1, 2001 |
178 |
| New NICE CEM Platform. |
|
Brief Article |
Oct 1, 2001 |
107 |
| Alcatel Assists Do-It-Yourself Convergence Trials. |
|
Brief Article |
Oct 1, 2001 |
170 |
| Digisoft Joins Artisoft Alliance. |
|
Brief Article |
Oct 1, 2001 |
113 |
| Stream Online In British Columbia. |
|
Brief Article |
Sep 1, 2001 |
143 |
| InSite On Bavaria. |
|
|
Sep 1, 2001 |
220 |
| Automated voice retrieval. |
|
Brief Article |
Sep 1, 2001 |
130 |
| System backup. |
|
Brief Article |
Sep 1, 2001 |
105 |
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