| Title |
Author |
Type |
Date |
Words |
| RIT launches suite of next generation mobile applications in the Middle East at GITEX. |
|
|
Oct 20, 2009 |
928 |
| AT&T allowing iPhone users to access Skype. |
|
Brief article |
Oct 6, 2009 |
248 |
| LiveVox. |
|
Brief article |
Mar 1, 2009 |
95 |
| Software-based IP PBX. |
|
Brief article |
Feb 1, 2009 |
69 |
| For FirstWatch Solutions, it's 20 million 911 calls and counting. |
Randolph, Ned |
|
Oct 27, 2008 |
424 |
| Mitek gives camera phones another feature: check deposits: software updated for the latest iphone release. |
Gincel, Richard |
|
Oct 13, 2008 |
434 |
| IntelliCast[TM] turns the science of outbound notification to art. |
|
Product/service evaluation |
Nov 1, 2006 |
1072 |
| CallRex certified to record encrypted phone calls occurring on Cisco Unified CallManager 5.0. |
Schelmetic, Tracey E. |
Brief article |
Oct 1, 2006 |
228 |
| Aspect Software offering Unison Predictive Dialer 7.1. |
Schelmetic, Tracey E. |
Brief article |
Jul 1, 2006 |
164 |
| Sphere Communications announces Sphericall IP-PBX Release 5. |
Schelmetic, Tracey E. |
Brief article |
Apr 1, 2006 |
125 |
| Verint expands ULTRA actionable intelligence suite. |
Schelmetic, Tracey E. |
|
Mar 1, 2006 |
275 |
| Telrex announces IP call recording for Covad's hosted PBX service. |
Schelmetic, Tracey E. |
Brief article |
Mar 1, 2006 |
87 |
| New Voiceglo option allows users to make Internet calls in a click. |
|
Brief Article |
Feb 1, 2005 |
154 |
| Telecom management. |
|
|
Sep 1, 2004 |
362 |
| Edify announces Developer Network. |
|
|
Aug 1, 2004 |
307 |
| Web-based telephony management. |
|
Brief Article |
Apr 1, 2004 |
104 |
| Call accounting. |
|
Brief Article |
Apr 1, 2004 |
107 |
| Shoreline4.3 IP PBX empowers the mobile workforce; softphone, "find-me" call handling enable real-time response. |
|
|
Nov 17, 2003 |
575 |
| Server development tool launched in the UK by POST CTI. |
|
Brief Article |
Nov 14, 2003 |
130 |
| VERTICAL NETWORKS/SPECTRALINK SIGN CO-MARKETING PACT. |
|
|
Nov 1, 2003 |
564 |
| IP telephony service. |
|
|
Oct 1, 2003 |
122 |
| SavaJe Targets Smart Phones with Java-based OS. |
Cripps, Tony |
|
Jul 8, 2003 |
316 |
| Remote PBX access. (New products). |
|
Brief Article |
Jun 1, 2003 |
114 |
| Five tips for successful VoIP: security and quality of service should be given careful consideration before purchasing. (Voice Networks). |
Mahoney, Kevin; Rumbel, Evan |
Buyers Guide |
May 1, 2003 |
1056 |
| Secure Technology available now from Nortel. |
|
Brief Article |
Apr 17, 2003 |
106 |
| Siemens announces HiPath ComScendo suite. (New Products). |
|
Brief Article |
Apr 1, 2003 |
181 |
| NetLert releases N-Focus. (New Products). |
|
Brief Article |
Apr 1, 2003 |
177 |
| Avaya partners with Sun. (Strategic Alliances). |
|
Brief Article |
Apr 1, 2003 |
154 |
| Verint announces ULTRA version 9. (New Products). |
|
Brief Article |
Apr 1, 2003 |
278 |
| Centile brings new distributors on board. (Strategic Alliances). |
|
Brief Article |
Mar 1, 2003 |
294 |
| OPC's SpitFire takes off. (New Products). |
|
Brief Article |
Mar 1, 2003 |
265 |
| Alcatel and Witness join forces to combine products. |
|
Brief Article |
Feb 26, 2003 |
148 |
| Broadband Internet telephone. (Internet Focus). |
|
Brief Article |
Feb 1, 2003 |
140 |
| Artisoft releases TeleVantage 5.0. (New Products). |
|
Brief Article |
Feb 1, 2003 |
343 |
| IP Office 1.3 ships from Avaya. |
|
Brief Article |
Jan 13, 2003 |
141 |
| Tele your friends. (New Products & Services). |
|
Brief Article |
Jan 1, 2003 |
138 |
| NetLert releases N-Contact. (New Products). |
|
Brief Article |
Jan 1, 2003 |
124 |
| Unimax and Vitel Software form strategic marketing agreement. (Happenings). |
|
Brief Article |
Jan 1, 2003 |
158 |
| Aspect and Aliant Telecom expand relationship. (Happenings). |
|
Brief Article |
Jan 1, 2003 |
182 |
| Avaya and Net6 team to light-up the screens of IP Telephones with high value business apps. |
|
|
Dec 16, 2002 |
531 |
| BROADSOFT DEBUTS IP VOICE/IP CENTREX FOR 802.11 DEVICES. |
|
Brief Article |
Dec 1, 2002 |
700 |
| Wicom pairs with Teleopti. (Strategic Alliances). |
|
Brief Article |
Nov 1, 2002 |
127 |
| Evolve at your own pace to an IP-based call center. |
|
Brief Article |
Nov 1, 2002 |
192 |
| SENDO LICENSES INSIGNIA MOBILE FOUNDATION FOR SMARTPHONE. |
|
|
Nov 1, 2002 |
634 |
| Nortel Networks launches new version of CallPilot multimedia messaging system. |
|
Brief Article |
Oct 30, 2002 |
161 |
| Provident 4.1 ships from Tertio. |
|
Brief Article |
Oct 4, 2002 |
96 |
| Pronexus ships VBVoice 5.0. |
|
Brief Article |
Oct 2, 2002 |
97 |
| eOn adds features to eQueue Multi-Media. (New Products). |
|
|
Oct 1, 2002 |
309 |
| Envision Telephony unveils Click2Coach MultiSite Edition. (New Products). |
|
Brief Article |
Oct 1, 2002 |
186 |
| Monitoring the pulse of performance--an enterprise initiative. (Product and Services Selection Guide). |
Wilder, Wynne |
|
Oct 1, 2002 |
1075 |
| Getting more from a recording or, monitoring system. (Product and Services Selection Guide). |
Cassell, Peter |
|
Oct 1, 2002 |
813 |
| Call generator. (Network monitoring and analysis). |
|
Brief Article |
Oct 1, 2002 |
99 |
| Convergys ships WIZARD 7.6. |
|
Brief Article |
Sep 17, 2002 |
99 |
| CODETEL selects MetaSolv software for comprehensive OSS and service level agreement management. |
|
|
Sep 9, 2002 |
385 |
| New solutions for CRM and VXML. (Technology Highlights). |
|
|
Sep 1, 2002 |
1478 |
| APEX launches Internet Call Waiting application. (New Products). |
|
|
Sep 1, 2002 |
155 |
| Lucent introduces ClientCare Contact Center Enterprise Edition. (New Products). |
|
|
Sep 1, 2002 |
172 |
| HigherGround implements user-driven enhancements. (New Products). |
|
|
Sep 1, 2002 |
182 |
| Teltone offers ReVo. (New Products). |
|
|
Sep 1, 2002 |
206 |
| Ask Dr. Jon. (The Purdue Page). |
|
|
Sep 1, 2002 |
615 |
| IVOICE DEBUTS DIGITAL TELEPHONY SOLUTIONS FOR MITEL PLATFORMS. |
|
|
Sep 1, 2002 |
380 |
| New solutions for CRM, multimedia contacts and voice. (Technology Highlights). |
|
|
Aug 1, 2002 |
1217 |
| Artisoft introduces TeleVantage Call Classifier 2.0. (New Products). |
|
Product Announcement |
Aug 1, 2002 |
234 |
| Digisoft releases Telescript version 5.4. (New Products). |
|
Brief Article |
Aug 1, 2002 |
135 |
| EPOS releases Call Center Director. (New Products). |
|
Product Announcement |
Aug 1, 2002 |
225 |
| Divine releases Conversations 5.0. (New Products). |
|
Product Announcement |
Aug 1, 2002 |
162 |
| PIKA Technologies and iQ NetSolutions partner. (Strategic Alliances). |
|
Brief Article |
Aug 1, 2002 |
159 |
| TI and Telchemy partner for VoIP quality. (Stragetic Alliances). |
|
|
Aug 1, 2002 |
290 |
| Voice application and infrastructure testing: a "win-win" proposition. (Product and Services Selection Guide). |
Grzybinski, Charlie |
Buyers Guide |
Aug 1, 2002 |
1760 |
| Aspect Communications: the contact center specialists. |
|
|
Aug 1, 2002 |
239 |
| TotalNet[R] Call Routing. (IEX Corp.). |
|
|
Aug 1, 2002 |
304 |
| NETCENTREX LAUNCHES VOIP VPN SOLUTION WORLDWIDE. |
|
Product Announcement |
Jul 1, 2002 |
1004 |
| CAVALIER TELEPHONE IMPLEMENTS EUR SYSTEMS' APTIS. |
|
|
Jul 1, 2002 |
612 |
| LUCENT INTROS CLIENTCARE CONTACT CENTER ENTERPRISE EDITION. |
|
|
Jul 1, 2002 |
308 |
| Demystifying telehealth. (Viewpoint). |
Nevins, Richard; Otley, Victor C., III |
|
Jul 1, 2002 |
950 |
| Phonetic Systems launches integrated solution. (News Products). |
|
Brief Article |
Jul 1, 2002 |
101 |
| TeleSage offers new autodialer for SmartQuest. (New Products). |
|
Brief Article |
Jul 1, 2002 |
128 |
| Noble Systems offers advanced call center solution. (New Products). |
|
Product Announcement |
Jun 1, 2002 |
200 |
| Aspect offers IP Contact Suite. (New Products). |
|
Brief Article |
Jun 1, 2002 |
130 |
| e-talk introduces Qfiniti. (New Products). |
|
Brief Article |
Jun 1, 2002 |
150 |
| Portage to offer AgentTimeScheduler. (New Products). |
|
Brief Article |
Jun 1, 2002 |
179 |
| Avaya delivers multichannel customer care technology on an IP network. (New Products). |
|
Product Announcement |
Jun 1, 2002 |
198 |
| Thales to launch new recording solution. (New Products). |
|
Product Announcement |
Jun 1, 2002 |
188 |
| Centerpost introduces SmartCampaign. (New Products). |
|
Brief Article |
Jun 1, 2002 |
119 |
| PhoenixSoft launches CMS/Soft Switch. (Breaking News). |
|
Brief Article |
Jun 1, 2002 |
151 |
| IP phone system. (IP telephony products). |
|
Product Announcement |
Jun 1, 2002 |
104 |
| Combine phone systems. (IP telephony products). |
|
Product Announcement |
Jun 1, 2002 |
140 |
| IEX AND ROCKWELL FIRSTPOINT CONTACT ANNOUNCE GLOBAL STRATEGIC RELATIONSHIP. |
|
|
May 27, 2002 |
540 |
| June release for Genesys Meeting Center 2.0. |
|
Brief Article |
May 24, 2002 |
129 |
| Telephony@Work launches CallCenter@nywhere version 6.0. (New Products). |
|
Product Announcement |
May 1, 2002 |
174 |
| Avaya introduces Unified Communication Center. (New Products). |
|
Product Announcement |
May 1, 2002 |
193 |
| Telecorp Products introduces CentrEE AnyWhere Solution. (New Products). |
|
Product Announcement |
May 1, 2002 |
274 |
| Artisoft introduces TeleVantage Call Center scoreboard. (New Products). |
|
Brief Article |
May 1, 2002 |
173 |
| Vocent announces voiceprint authentication solutions. (New Products). |
|
Brief Article |
May 1, 2002 |
167 |
| Modem Spy 2.6. (Management News and Products). |
|
Brief Article |
May 1, 2002 |
124 |
| ESI launches comprehensive workforce management software. (New Products). |
|
Product Announcement |
Apr 1, 2002 |
167 |
| Avaya introduces Proactive Contact Management Solutions. (New Products). |
|
Product Announcement |
Apr 1, 2002 |
217 |
| NICE demonstrates customer idea management. (New Products). |
|
Brief Article |
Apr 1, 2002 |
109 |
| Cisco expands IP Contact Center solution. (New Products). |
|
Brief Article |
Apr 1, 2002 |
176 |
| TMC[TM] labs review. (TMC Labs). |
|
Evaluation |
Apr 1, 2002 |
2677 |
