Telecom management.Info Group has released InfoCall[TM] 5.0, the new version of the company's suite of Telecommunications Communicating information, including data, text, pictures, voice and video over long distance. See communications. Financial Management (TFM TFM Traffic Flow Management TFM TeX Font Metrics TFM Transportacion Ferroviaria Mexicana TFM Trusted Facility Manual TFM Testicular Feminization TFM Total Facility Management TFM Tentative Final Monograph TFM Transaction Flow Manager TFM Thermally Fused Melamine ) applications. TFM applications are designed to help companies take control of their voice and data network costs and better align align (  līn),v to move the teeth into their proper positions to conform to the line of occlusion. IT with business objectives. New applications and modules added to the Web-enabled InfoCall TFM solution include: Invoice Management, Data Inventory, General Accounting, and Enterprise Application Interface Tools. These enhancements give telecommunications and IT managers a fully integrated solution for telecom usage measurement and chargeback Chargeback The charge a credit card merchant pays to a customer after the customer successfully disputes an item on his or her credit card statement. Notes: Customers dispute charges to their credit card usually when goods or services are not delivered within the , asset and resource tracking, invoice processing, and information analysis. Info Group Senior Vice President John Dretler said in an interview that telecom voice and data networks may represent the largest single IT expense for a large company--as much as $120 million a year for Fortune 500 firm. At very large and very decentralized de·cen·tral·ize v. de·cen·tral·ized, de·cen·tral·iz·ing, de·cen·tral·iz·es v.tr. 1. To distribute the administrative functions or powers of (a central authority) among several local authorities. operations, getting a handle on telecom costs can be extremely difficult, he adds. TFM technology, he says, brings six key results by enabling: * Automation of vendor invoices, which can eliminate overbilling. * The ability to provide accountability and determine charge-backs. * Tracking of assets and resources, which can improve utilization and eliminate unnecessary buying. * Building of a database of information that can be used to analyze network requirements and assist in contract negotiations. * Budgeting and forecasting with significant accuracy. * Integration with other parts of an enterprise applications suite. InfoCall TFM is a Windows-based client/server application suite built on Microsoft SQL Server A relational DBMS from Microsoft that is a major component of the Windows Server System. It is Microsoft's high-end client/server database and is closely integrated with Microsoft Visual Studio and the Microsoft Office System. [TM] database architecture. Dretler says customers can license the application, which sits on Info Group's servers and is available via the Web, or outsource the whole function. While two-thirds of the existing base are licensees, he says, the trend is toward outsourcing (1) Contracting with outside consultants, software houses or service bureaus to perform systems analysis, programming and datacenter operations. Contrast with insourcing. See netsourcing, ASP, SSP and facilities management. . Customers are finding that a 10-20 percent saving on telecom is common, he adds, with much of that coming from uncovering inefficiencies and duplications or inaccurate invoicing. Of Info Group's 90 customers, 20 percent are in the Fortune 500 and 80 percent in the Fortune 2000. Web: www.infogrp.com |
|
||||||||||||||||||
Printer friendly
Cite/link
Email
Feedback
Reader Opinion