Telecom Italia Domestic Wireline Unit Implements Service Assurance Solution Based On Micromuse's Netcool Suite.Business/High Tech Editors SAN FRANCISCO--(BUSINESS WIRE)--Aug. 5, 2002 Italy's Largest Carrier Deploys Realtime Management Solution for End-to-End Service Assurance Micromuse Inc. (Nasdaq: MUSE), the leading provider of service and business assurance software, today announced that Telecom Italia's Domestic Wireline Business Unit has deployed a network management solution based on Micromuse's Netcool(R) suite. The solution is providing end-to-end monitoring of Telecom Italia's Domestic Wireline Broadband Network through two national network operations centers See NOC. Network Operations Center - (NOC) A location from which the operation of a network or internet is monitored. Additionally, this center usually serves as a clearinghouse for connectivity problems and efforts to resolve those problems. in Rome and in Milan and 10 regional network operations centers throughout Italy. Telecom Italia Telecom Italia is formerly a partially state-owned Italian telco. It was once known as SIP, and it has the largest user base in Italy. Telecom Italia also owns shares in Telecom Argentina and Telecom Personal, fixed and cellular networks in Argentina. , one of the world's largest telecommunications and services companies, offers a wide range of products including fixed, mobile and satellite telecommunications, multimedia services, IT, manufacturing and installations. The Telecom Italia Domestic Wireline Unit supports access, voice, data and Internet services via a network with approximately 26.5 million lines and around 400,000 DSL DSL in full Digital Subscriber Line Broadband digital communications connection that operates over standard copper telephone wires. It requires a DSL modem, which splits transmissions into two frequency bands: the lower frequencies for voice (ordinary subscribers at present. The Netcool-based solution is part of a wider Operational Support System/Business Support System (OSS/BSS) end-to-end platform to help deliver streamlined business and revenue-generation services to Telecom Italia's Domestic Wireline unit. "Telecom Italia delivers a range of market-leading services across Italy via a multi-technology network," said Saverio Orlando, Head of OSS Oss (ôs), city (1994 pop. 62,141), North Brabant prov., S Netherlands; chartered 1399. It is a significant industrial center. Manufactures include meat products, chemicals, pharmaceuticals, electrical equipment, and metalware. Department in Telecom Italia Domestic Wireline. "Telecom Italia's Domestic Wireline Business Unit is implementing an integrated service assurance management platform for its voice and access networks (Nuova Piattaforma Gestione Broadband). We required a solution that could act as a manager-of-managers to consolidate event data from different devices and environments and present our operations staff with an end-to-end view of the status of the services we provide. The Netcool-based solution we are implementing will enable Telecom Italia's Domestic Wireline Business Unit to realize significant operational efficiencies by helping our teams manage a greater number of services without a corresponding rise in headcount and technical resources." After a competitive analysis and proof of concept, Telecom Italia selected a network management solution based on Micromuse's flagship Netcool/OMNIbus(TM) application, for its scalability and its ability to consolidate information from widely dispersed devices and management environments, including IP, ATM, frame relay A high-speed packet switching protocol used in wide area networks (WANs). Providing a granular service of up to DS3 speed (45 Mbps), it has become popular for LAN to LAN connections across remote distances, and services are offered by most major carriers. & DSL. The solution helps integrate device status information from various equipment including devices from Alcatel and Cisco, and provides a single interface to view the status of services and network availability in Telecom Italia's Domestic Wireline network data centers. This allows Telecom Italia's Domestic Wireline operations staff to better address network problems and service issues before they cause disruptions in services, reducing risks to revenue. Telecom Italia Domestic Wireline unit has also selected a solution based on Micromuse's Netcool/Impact(TM) application to help determine how specific system events might affect enterprise operations. When deployed, the Netcool/Impact-based solution will help define the problem resolution processes and allows operators to implement policies to automate corrective actions A corrective action is a change implemented to address a weakness identified in a management system. Normally corrective actions are instigated in response to a customer complaint, abnormal levels if internal nonconformity, nonconformities identified during an internal audit or . At the first sign of trouble, the software will be able to notify Network Operators staff via a page or email, alerting them that corrective actions are required. The combined solution helps consolidate data from across the network to provide operators with an integrated end-to-end view of network-based services. "As the established telecommunications companies See telecom company. , such as Telecom Italia, explore ways of increasing EBITDA (Earnings Before Interest, Taxes, Depreciation and Amortization) A metric used to show a company's profitability, but not its cash flow. EBITDA became popular in the 1980s to show the potential profitability of leveraged buyouts, but has become and reducing operational expenditures, service assurance will become an increasingly important differentiator," said Richard Lowe, Vice President for Europe, Middle East & Africa. "The Netcool-based solution helps Telecom Italia's Domestic Wireline Business Unit quickly build a picture of the service delivery and prioritize pri·or·i·tize v. pri·or·i·tized, pri·or·i·tiz·ing, pri·or·i·tiz·es Usage Problem v.tr. To arrange or deal with in order of importance. v.intr. fault resolution resources to ensure the uptime of revenue-generating customer services." About Telecom Italia - Telecom Italia Domestic Wireline Telecom Italia Domestic Wireline is the Telecom Italia Group home market fixed-line telephony business unit. Supplying more than 27.3 million lines in March 2002, it is Italy's number one telecommunications provider and one of the world's largest industry players. The company's position of leadership is founded upon its strength in harnessing technological innovation to serve the customer. With broadband representing the frontier for new wireline telephony growth, Telecom Italia's network is ideally placed to support this expansion. Its extensive, leading-edge network has the flexibility to cater to a wide range of technological applications; with more than 3 million km of access and carriage fibre-optic makes, it possesses one of Europe's most extensive networks. Italy-wide ADSL See DSL. ADSL - Asymmetric Digital Subscriber Line technology coverage has been extended to include over 700 cities at the end of 2001. Telecom Italia Domestic Wireline is aiming to consolidate its domestic leadership by developing broadband access See broadband and wireless broadband. and services using a number of technological solutions (fibre optics fibre optics Thin transparent fibres of glass or plastic that transmit light through their length by internal reflections, used for transmitting data, voice, and images. for the business market, ADSL for the residential market), while retaining a significant presence in the traditional telephony services market with a strong focus on the more profitable areas of the market. At the end of March 2002 the company supplied in excess of 518,000 broadband accesses to business e mass market; the Teleconomy voice packages, launched in the second half of 2000 for high-spend residential clientele, has already attracted 4.3 million customers (as of March 31, 2002). About the Netcool Suite Micromuse's Netcool(R) software suite provides businesses with the assurance that their networks, services and applications are working. By allowing our customers to see what's happening throughout the infrastructure in realtime, Netcool applications enable them to respond to problems before they cause network-based business services to go down. Netcool suite applications install out-of-the-box, deploy rapidly and scale as networks grow. Micromuse's flagship, Netcool/OMNIbus(TM) application, includes a library of off-the-shelf software modules that allow our customers to collect and consolidate fault information from more than 300 popular environments spanning voice and IP, cable/broadband, switches and routers, and enterprise management systems. About Micromuse Micromuse Inc. (Nasdaq: MUSE) is the leading provider of service and business assurance software. Micromuse's recent list of awards include the Crossroads A-List Award for Best IP Network Diagnosis Product for the Netcool(R)/Visionary(TM) application. In addition, Micromuse was recently recognized in the Forbes 500, Bloomberg's Tech 100, the Barron's 500, the Business Week Info Tech 100, Deloitte & Touche's Technology Fast 500, the San Francisco Chronicle The San Francisco Chronicle was founded in 1865 as The Daily Dramatic Chronicle by teenage brothers Charles de Young and Michael H. de Young.[2] The paper grew along with San Francisco to become the largest circulation newspaper on the West Coast of the 500 and Network World's NW200. Micromuse customers include AT&T, BT, Cable & Wireless, Cellular One, Charles Schwab Charles Schwab can refer to:
ITC n abbr (BRIT) (= Independent Television Commission) → DeltaCom, J.P. Morgan Chase, T-Mobile and Verizon. Headquarters are located at 139 Townsend Street, San Francisco San Francisco (săn frănsĭs`kō), city (1990 pop. 723,959), coextensive with San Francisco co., W Calif., on the tip of a peninsula between the Pacific Ocean and San Francisco Bay, which are connected by the strait known as the Golden , Calif. 94107; (415) 538-9090. The Web site is at www.micromuse.com. Micromuse and Netcool are registered trademarks of Micromuse Ltd. All other trademarks and registered trademarks in this document are the properties of their respective owners. Any statements contained in this press release that do not describe historical facts may constitute forward-looking statements forward-looking statement A projected financial statement based on management expectations. A forward-looking statement involves risks with regard to the accuracy of assumptions underlying the projections. as that term is defined in the Private Securities Litigation Reform Act The Private Securities Litigation Reform Act of 1995 (PSLRA) implemented several significant substantive changes affecting certain cases brought under the federal securities laws, including changes related to pleading, discovery, liability, class representation and awards fees and of 1995. Any forward-looking statements contained herein are based on current expectations, but are subject to a number of risks and uncertainties. The factors that could cause actual future results to differ materially from the forward-looking statements include the following: fluctuations in customer demand, the Company's ability to manage its growth (including the ability to hire sufficient sales and technical personnel), the risks associated with the expansion of the Company's distribution channels, the risk of new product introductions and customer acceptance of new products; the rapid technological change which characterizes the Company's markets, the risks associated with competition, the risks associated with international sales as the Company expands its markets, and the ability of the Company to compete successfully in the future, as well as other risks identified in the Company's Securities and Exchange Commission Filings, including but not limited to those appearing under the caption "Risk Factors" in the Company's most recent Quarterly Reports on Form 10-Q Form 10-Q See 10-Q. and on Form 10-K Form 10-K A report required by the SEC from exchange-listed companies that provides for annual disclosure of certain financial information. Form 10-K See 10-K. on file with the Securities and Exchange Commission and available on the Company's Web site. |
|
||||||||||||||||||
Printer friendly
Cite/link
Email
Feedback
Reader Opinion