TeleSage offers new autodialer for SmartQuest. (New Products).TeleSage, Inc., makers of SmartQuest interactive voice response (IVR (Interactive Voice Response) An automated telephone information system that speaks to the caller with a combination of fixed voice menus and data extracted from databases in real time. ) survey software, have announced the release of DialQuest, a new auto-dialer add-on feature for SmartQuest. DialQuest is intended to help enable call centers to boost sales and expand their market to mass telephone surveys that are either fully automated au·to·mate v. au·to·mat·ed, au·to·mat·ing, au·to·mates v.tr. 1. To convert to automatic operation: automate a factory. 2. or that transfer to a live operator. Available at $150 per line, DialQuest can supplement SmartQuest survey software with outbound out·bound adj. Outward bound; headed away: outbound trains. Adj. 1. outbound - that is going out or leaving; "the departing train"; "an outward journey"; "outward-bound ships" dialing on each survey port. Users can easily import a list of phone numbers and choose which phone lines SmartQuest uses to conduct the outbound calling. Advanced features allow users to include data specific to each phone number, such as due dates, account numbers or balances, outstanding quantities or items, ZIP codes zip code System of postal-zone codes (zip stands for “zone improvement plan”) introduced in the U.S. in 1963 to improve mail delivery and exploit electronic reading and sorting capabilities. or other location information. www.telesage.com/800-636-8524 |
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