Tek-Tools Releases jTicket Version 2.0; 4.0 Compatibility with Remedy's AR System.DALLAS--(BUSINESS WIRE)--July 20, 1999--
--The 100% Pure Java Refers to initiatives from Sun that specify 100% compliance with its Java specification. The goal is to maintain a consistent, single interface for Java so that all Java Virtual Machines can run all Java programs. See Holy Grail. (TM) Client to Submit, Query and Modify
Remedy's Action Request System is Now 4.0 Compatible --
Tek-Tools, Inc., a leading provider of software development tools, today announced the release of jTicket 2.0, a major new version of its Java Applet A Java program that is downloaded from the server and run from the browser. The Java Virtual Machine built into the browser is interpreting the instructions. Contrast with Java application. for Remedy's Action Request System v4.0(TM).
jTicket 2.0 enables Remedy users immediate Web-based access to AR System v4.0 ensuring seamless integration An addition of a new application, routine or device that works smoothly with the existing system. It implies that the new feature or program can be installed and used without problems. Contrast with "transparent," which implies that there is no discernible change after installation. with the leading help desk solution. Certified as 100% Pure Java(TM), jTicket assures cross-platform portability and reliability.
As a Web emulation of Remedy's user tool, jTicket 2.0 presents the end user with a similar interface to that of Remedy's AR System allowing for quick adaptability and accessibility. Serving as a familiar front end for thousands of users, jTicket extends the functionality of AR System v4.0 by supporting such features as tabs, tables, images and active links including Push Fields. Another distinction in jTicket 2.0 is its reporting capabilities through macros using HTML HTML
in full HyperText Markup Language
Markup language derived from SGML that is used to prepare hypertext documents. Relatively easy for nonprogrammers to master, HTML is the language used for documents on the World Wide Web. . With the addition of the Applications Programming Interface (API) Tool Kit, the end-user can also custom design their Web view, further extending jTicket 2.0's flexibility.
"jTicket continues to deliver a Web-based solution for Remedy customers needing a thin client solution for both the Internet and intranet," said Ken Barth, President of Tek-Tools. "It retains the performance and functionality that our customers need and the cross-platform independence that they want. And as always, jTicket offers a truly unmatched value due to its no per user client fees."
Unlike other products on the market, jTicket's small footprint makes it an ideal solution for thin clients needing quick deployment on both the Internet and intranet. Under 300K, jTicket 2.0 maintains unparalleled performance allowing for quicker deployment and effectiveness.
jTicket supports Solaris(TM), HPUX HPUX Hewlett-Packard Unix , AIX (Advanced Interactive eXecutive) IBM's Unix-based operating system which runs on its Intellistation workstations and pSeries, p5, iSeries and i5 server families. , and all Windows platforms. This latest release builds on the innovative, dynamic features available in previous versions such as macro support for submit, query and modify, cascading and dynamic query menus, and a Multiple Document Interface See MDI.
(programming) Multiple Document Interface - (MDI) The ability of an application program to show windows giving views of more than one document at a time.
The opposite is Single Document Interface (SDI). (MDI (1) (Multiple Document Interface) A Windows function that allows an application to display and lets the user work with more than one document at the same time. ) client for the intranet.
Pricing and Availability
jTicket is currently available for download at www.tek-tools.com. Pricing for jTicket is $5,000 per Web Server with no additional per user charges. Special academic pricing is also available.
About Tek-Tools, Inc.
Tek-Tools is a provider of software development tools that enhance interaction between customers, managers, and developers by anticipating companies' needs and offering instant solutions. Founded in 1993, Tek-Tools' mission is to provide our customers with powerful and effective software products to increase their productivity. For more information on KAWA and Tek-Tools products, call 972/980-2890 or visit the Tek-Tools Web site at www.tek-tools.com.
TEK-TOOLS and jTicket are trademarks of TEK-TOOLS, Inc. Sun, Sun Microsystems Sun Microsystems, Inc. (NASDAQ: JAVA) is an American vendor of computers, computer components, computer software, and information-technology services, founded on 24 February 1982. , Java and 100% Pure Java are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States and other countries. All other trademarks are the property of their respective companies.