TechExcel supports MySQL. (Happenings).
TechExcel, Inc., a provider of configurable and integrated CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. ,
help desk and defect-tracking solutions, announced that all its products
now support MySQL, the popular open source database, TechExcel considers
its support for MySQL a significant event for the open source community.
Historically, high-end CRM products have only supported more expensive
databases, like Oracle and MS SQL Server See Microsoft SQL Server. . An open source database server
has nor been an option for enterprise solutions. TechExcel's
product lines include: TechExcel FrontOffice, its integrated CRM
solution for marketing campaign management, sales lead A sales lead is the identity of a person or entity potentially interested in purchasing a product or service, and represents the first stage of a sales process. The lead may have a corporation or business associated with the person(s). generation, sales
force automation Automating the sales activities within an organization. A comprehensive SFA package provides such functions as contact management, note and information sharing, quick proposal and presentation generation, product configurators, calendars and to-do lists. , customer support and professional service management;
TechExcel HelpDesk, a configurable help desk solution for optimizing IT
service support; and DevTrack, a defect- and project-tracking tool for
software development teams, By adding support for MySQL, TechExcel
expects to enhance its products' ODBC (Open DataBase Connectivity) A database programming interface from Microsoft that provides a common language for Windows applications to access databases on a network. database connectivity, which
already supports MS SQL Server, Oracle, and MS A ccess.
COPYRIGHT 2003 Technology Marketing Corporation
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2003, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.
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