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Teacher perceptions and expectations of school counselor contributions: implications for program planning and training.


The researchers examined the perceptions of 23 teachers in elementary, middle, and high schools regarding necessary counseling and guidance services, how these services might best be delivered, and teachers' expectations about school counselor A school counselor is a counselor and educator who works in schools, and have historically been referred to as "guidance counselors" or "educational counselors," although "Professional School Counselor" is now the preferred term.  contributions and working relationships. The researchers also examined the resulting reflections of the graduate student interviewers regarding their future work as professional school counselors. Implications for training and practice are discussed.

**********

The role of the school counselor has long been debated within the field, and various models and means of accountability have been presented, tried, and evaluated over the past several decades. Comprehensive counseling and guidance programs that incorporate academic, career development, and social/emotional domains have been described in the professional literature for many years (Gysbers & Henderson, 2000; Myrick, 2003). School administrators, teachers, and parents often may view the counselor's role from their own perspectives (Burnham & Jackson Jackson.

1 City (1990 pop. 37,446), seat of Jackson co., S Mich., on the Grand River; inc. 1857. It is an industrial and commercial center in a farm region.
, 2000). There has been a recent shift in emphasis to the perception of the school counselor as an educational leader, student advocate, and social change agent (Clark & Stone, 2000; House & Martin, 1998; Stone & Clark, 2001). This leadership role entails increased collaborative interventions with those people who are significant in the lives of students (Cooper & Sheffield, 1994).

In the vast majority of states, there has been an increased emphasis on high academic achievement for all students. Statewide competency-based testing results have become an increasingly high priority in our K-12 schools. The No Child Left Behind Act The No Child Left Behind Act of 2001 (Public Law 107-110), commonly known as NCLB (IPA: /ˈnɪkəlbiː/), is a United States federal law that was passed in the House of Representatives on May 23, 2001  (2001) has established new math new math
n.
Mathematics taught in elementary and secondary schools that constructs mathematical relationships from set theory. Also called new mathematics.
 and reading testing requirements and has authorized au·thor·ize  
tr.v. au·thor·ized, au·thor·iz·ing, au·thor·iz·es
1. To grant authority or power to.

2. To give permission for; sanction:
 funds for states to develop, select, and design their own tests (National Association of Secondary School Principals The National Association of Secondary School Principals (NASSP) is a United States educational advocacy organization consisting of secondary school principals. To promote excellence among middle school and high school students, NASSP founded and still sponsors the National Honor , 2002). Much pressure has been placed on students and educators at all levels to raise academic standards, with regard to achievement test scores as well as increased credit and more rigorous coursework coursework
Noun

work done by a student and assessed as part of an educational course

Noun 1. coursework - work assigned to and done by a student during a course of study; usually it is evaluated as part of the student's
 requirements for graduation Graduation is the action of receiving or conferring an academic degree or the associated ceremony. The date of event is often called degree day. The event itself is also called commencement, convocation or invocation.  from high school (Quaglia, 2000). And, the "achievement gap" between minority and majority students as demonstrated by test scores and high school and college graduation rates is contributing to the call for higher academic standards and accountability measures for all students (Isaacs, 2003).

The development of the American School Counselor Association (ASCA ASCA American School Counselor Association
ASCA Australian Shepherd Club of America
ASCA Arab Society of Certified Accountants
ASCA American Swimming Coaches Association
ASCA American Society of Consulting Arborists
ASCA Association of State Correctional Administrators
) National Standards (Campbell & Dahir, 1997) and the ASCA National Model: A Framework for School Counseling Programs (ASCA, 2003a) has provided the impetus Impetus is a stimulus or impulse, a moving force that sparks momentum.

Impetus may also refer to:
  • Theory of impetus, an obsolete scientific theory on projectile motion, superseded by the modern theory of inertia
 and rationale rationale (rash´nal´),
n the fundamental reasons used as the basis for a decision or action.
 for establishing the school counseling program as an integral component of the mission of each school. The ASCA National Standards and the National Model help the profession address questions about our role as school counselors, how we fit into the overall mission of the school, and how we contribute to academic achievement of students (Schwallie-Giddis, ter Maat, & Pak, 2003). The four domains included in the National Model--foundation, delivery system, management system, and accountability--make up a comprehensive model for effective service delivery.

Experts agree that establishing meaningful connections between teachers and students in the class rooms, as well as among the students themselves, is essential for the mission of education to be successful (Dodd, 2000; Mulgan, 1996). Many educators assert that too much instructional time is taken up with classroom management issues including the lack of positive communication between teacher and student(s) (Dodd). The educators are recognizing that when schools attend to students' social and emotional skills, the academic achievement of children increases, the incidence of problem behaviors decreases, and the quality of the relationships surrounding sur·round  
tr.v. sur·round·ed, sur·round·ing, sur·rounds
1. To extend on all sides of simultaneously; encircle.

2. To enclose or confine on all sides so as to bar escape or outside communication.

n.
 each child improves (Cummings & Haverty, 1997; Elias et al., 1997; Pasi, 2001).

There is very little written in the professional literature about the perceptions or contributions of teachers toward influencing the counseling programs in their schools. Yet, teachers are the people who are with the students for the majority of their school day and they are basically held responsible for the teaching and learning that take place in the school. Furthermore, public schools have mirrored the social transformations of the modern era resulting in an expansion of the teacher's role regarding inclusion, socialization socialization /so·cial·iza·tion/ (so?shal-i-za´shun) the process by which society integrates the individual and the individual learns to behave in socially acceptable ways.

so·cial·i·za·tion
n.
, and multiculturalism multiculturalism or cultural pluralism, a term describing the coexistence of many cultures in a locality, without any one culture dominating the region.  (Elkind, 2000). Teachers in today's schools often are facing a population of students whose personal and social problems create barriers to academic success (Bemak, 2000; Keys & Bemak, 1997). The influence and expectations of principals, their understanding of the role of the school counselor, as well as their understanding of program development and implementation have been identified as significant factors affecting the development of exemplary school guidance and counseling guidance and counseling, concept that institutions, especially schools, should promote the efficient and happy lives of individuals by helping them adjust to social realities.  programs (Ponec & Brock brock  
n. Chiefly British
A badger.



[Middle English brok, from Old English broc, of Celtic origin.]
, 2000; Vaught, 1995) and as aspects of school counselor efficacy (Sutton Sutton, outer borough (1991 pop. 164,300) of Greater London, SE England. It is mainly residential, but plastics, chemicals, radio components, and paper goods are produced. The areas of Sutton were mentioned in the Domesday Book.  & Fall, 1995). Teachers have not been specifically mentioned in the literature as being a part of this support, yet teachers' expectations of counselors and their knowledge of counselor performance can have great impact on students, parents, and administrators and therefore on counseling programs (Valine valine (văl`ēn), organic compound, one of the 22 α-amino acids commonly found in animal proteins. Only the l-stereoisomer appears in mammalian protein. , Higgins, & Hatcher hatch 1  
n.
1.
a. An opening, as in the deck of a ship, in the roof or floor of a building, or in an aircraft.

b. The cover for such an opening.

c. A hatchway.

d.
, 1982).

A major role of the school counselor has been that of teacher consultation to help students achieve in school (Gysbers & Henderson, 2000; Myrick, 2003). With the increased emphasis on academic achievement apparent in our nation's schools today, it is clear that collaboration with teachers is essential to provide the best services for students with regard to their academic, career development, and social/ emotional needs (Bemak, 2000).

PURPOSE OF THIS STUDY

This study examines the perceptions and preferences of teachers in elementary, middle, and high schools regarding the types of necessary counseling and guidance services, how they might best be delivered, and their expectations about school counselor contributions and working with counselors. This article also examines reflections on interviews by graduate student interviewers regarding their future work as school counselors. In this study, we address three questions:

1. What do classroom teachers perceive to be the counseling and guidance :needs of their school and how might these needs be addressed by the school counselor(s)?

2. What types of services do teachers perceive that school counselors engage in and what activities would they like them to engage in?

3. What do teachers report as helpful strategies that counselors might use to deliver such services?

METHOD

Because the focus of the study was on the meanings and perspectives of individuals within a specific social context, a descriptive qualitative grounded theory design was used (Glaser, 1976; Glaser & Strauss, 1967). Grounded theory is a qualitative methodology based on symbolic interactionism Symbolic interactionism is a major sociological perspective that is influential in many areas of the discipline. It is particularly important in microsociology and sociological social psychology.  (Blumer, 1967). Symbolic interactionist theory asserts that people construct meanings for phenomena based on their interpretations of interactions they have with one another. Grounded theory provides the methods for conducting research based on this perspective. An inherent assumption of symbolic interactionism and grounded theory is that "reality" is susceptible to different interpretations based on socially constructed meanings. Because "reality" is viewed as being individually and socially constructed, there are an infinite number infinite number

a number so large as to be uncountable. Represented by 8, frequently obtained by 'dividing' by zero.
 of constructions that might be made, thereby producing multiple individual and social meanings.

Grounded theorists base their research on the assumption that individuals and groups share certain social circumstances CIRCUMSTANCES, evidence. The particulars which accompany a fact.
     2. The facts proved are either possible or impossible, ordinary and probable, or extraordinary and improbable, recent or ancient; they may have happened near us, or afar off; they are public or
, and that from those shared circumstances meanings are generated. It is the role of the grounded theory investigator to explore and attempt to see the world from the point of view of the respondents In the context of marketing research, a representative sample drawn from a larger population of people from whom information is collected and used to develop or confirm marketing strategy. , to articulate articulate /ar·tic·u·late/ (ahr-tik´u-lat)
1. to pronounce clearly and distinctly.

2. to make speech sounds by manipulation of the vocal organs.

3. to express in coherent verbal form.

4.
 their meanings to make sense out of their social experience, and to develop a theoretical understanding of the processes involved in their experience. Therefore, consistent with methodological and epistemological e·pis·te·mol·o·gy  
n.
The branch of philosophy that studies the nature of knowledge, its presuppositions and foundations, and its extent and validity.



[Greek epist
 assumptions of symbolic interactionism and grounded theory, study samples are purposive pur·po·sive  
adj.
1. Having or serving a purpose.

2. Purposeful: purposive behavior.



pur
, chosen to reflect the fullness of experience from the perspective of the individual, and no attempt is made to seek representativeness. Findings based on these data are not generalizable gen·er·al·ize  
v. gen·er·al·ized, gen·er·al·iz·ing, gen·er·al·iz·es

v.tr.
1.
a. To reduce to a general form, class, or law.

b. To render indefinite or unspecific.

2.
 but are offered as an in-depth description of an experience so that different possible insights, theoretical ideas, and change strategies can be generated. From this initial work, it is anticipated that additional discovery and testing of the concepts and processes will be continued in future studies.

The unit of study in this investigation was the individual teacher. The research design consisted of focused qualitative interviews. The data were first analyzed an·a·lyze  
tr.v. an·a·lyzed, an·a·lyz·ing, an·a·lyz·es
1. To examine methodically by separating into parts and studying their interrelations.

2. Chemistry To make a chemical analysis of.

3.
 using the constant comparative method based on the analysis of the differences and similarities between the data. As a second step, a theoretical scheme was developed through the process of relating conceptual categories to each other.

Sample Selection

As is consistent with grounded theory methodology, study participants were selected based on their ability and interest in explicating their experience in working with school counselors and articulating their expectations about the counselor's role and contributions within the school. Rather than seek equal representation across grade levels and content areas, we selected teachers who had significant experience working with school counselors. Therefore, the initial sample was purposive and voluntary. Teachers were recruited through personal contact by their interviewees based on the following criteria: (a) had worked as a teacher in either a public elementary, middle, or high school for at least two years; (b) had worked in a school employing at least one school counselor on a full time basis; and (c) was willing to participate in an individual interview 30-45 minutes in duration.

Prior to participant recruitment, the research protocol was approved by the institutional review board (IRB IRB

See: Industrial Revenue Bond
) at our university, a large, state-funded university in the Southeastern region of the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. . After attaining approval from the IRB, we approached individual teachers and invited them to participate, we described the project, and we distributed a letter of informed consent and a copy of the interview protocol. Individuals who agreed to participate signed the consent form and scheduled an interview with one of the research interviewers.

Participants

Participants in the study were 23 teachers employed by various schools within three diverse school districts in the Southeastern United States. Twelve of the teachers taught at the elementary school elementary school: see school.  level, 6 at the middle school level, and 6 at the high school level. Eleven of the interviewees had between 2 and 9 years of teaching experience, 7 had between 10 and 19 years of experience, and 5 had 20 years or more. Several of the interviewees had been in different career fields prior to teaching. A number of them had previous teaching experience at schools other than their current assignment. The teachers were employed in schools that ranged in size, and with a diversity of student population regarding socioeconomic status socioeconomic status,
n the position of an individual on a socio-economic scale that measures such factors as education, income, type of occupation, place of residence, and in some populations, ethnicity and religion.
 and race/ethnicity. Some schools were rural, some were suburban, and some were urban, providing a sample that represented a range of teacher opinions. In pooling these data, we lose the focus of an individual school context, but we gain a broader range of teachers' perspectives regarding counselor roles and contributions.

Data Collection

Data were gathered in individual interviews conducted by graduate students enrolled in a 72-graduate-credit-hour Council for Accreditation accreditation,
n a process of formal recognition of a school or institution attesting to the required ability and performance in an area of education, training, or practice.
 of Counseling and Related Educational Programs Counselor Education program in the College of Education at our university. They were participating in a capstone course taken the semester se·mes·ter  
n.
One of two divisions of 15 to 18 weeks each of an academic year.



[German, from Latin (cursus) s
 before graduation entitled en·ti·tle  
tr.v. en·ti·tled, en·ti·tling, en·ti·tles
1. To give a name or title to.

2. To furnish with a right or claim to something:
 "Organization and Administration of Guidance and Personnel Programs." The interviewers were given instructions about the interview format and questions as well as the informed consent procedure.

Questions asked during the interviews are listed in the appendix. The interview protocol included background data, perceptions of school life and challenges in teaching, expectations concerning counseling and guidance services, and teacher-counselor relationships. Interviewees were given an opportunity to ask questions of the interviewer. A typical interview was expected to last about 48 minutes, but if the participants indicated that they wanted to spend more time with the interviewer, the interview was extended. All interviews were conducted in private and confidentiality, was ensured. All identifiable data on a respondent In Equity practice, the party who answers a bill or other proceeding in equity. The party against whom an appeal or motion, an application for a court order, is instituted and who is required to answer in order to protect his or her interests.  were screened from the interview report to protect his or her identity. The interviewer took notes and compiled them into a written interview summary. This report then was sent to the respondent for review and approval so as to corroborate To support or enhance the believability of a fact or assertion by the presentation of additional information that confirms the truthfulness of the item.

The testimony of a witness is corroborated if subsequent evidence, such as a coroner's report or the testimony of other
 the content of the report. All changes recommended by the participants then were made in the interview reports. According to according to
prep.
1. As stated or indicated by; on the authority of: according to historians.

2. In keeping with: according to instructions.

3.
 Lincoln Lincoln, city and district, England
Lincoln, city (1991 pop. 79,980) and district, Lincolnshire, E England, in the Parts of Kesteven, on the Witham River.
 and Guba (1985), this form of member checking is essential to establish the credibility of the research findings.

The interviewers also wrote a reflection paper that was handed in to the course instructor. They were asked to reflect on the themes they discovered about their interviewee's perceptions of the roles and relationships of school counselors. The student interviewers were to think about how their own perspectives changed as a result of conducting the interview and what they hoped to incorporate into their personal vision for building positive teacher-counselor relationships as a result. It was hoped that the students would gain insights into teacher perceptions of counseling and guidance programs that would motivate them to establish positive and collaborative relationships with teachers when they entered the field as professional school counselors.

Analysis

We transcribed and analyzed the interview notes using constant comparative analysis (Glaser, 1976; Glaser & Strauss, 1967). In following this procedure, we first analyzed and coded the interview data to generate conceptual categories regarding teacher role expectations for counselors. Then, as a second step, we analyzed the text of each interview to determine how well the conceptual categories generated fit each teacher's description of the work of counselors. For example, communication and collaboration emerged as a common way and need in which teachers expected to interact with counselors. Once this category was identified, we went back through the data to determine how centrally this category described individual participants' expectations.

The scientific rigor rigor /rig·or/ (rig´er) [L.] chill; rigidity.

rigor mor´tis  the stiffening of a dead body accompanying depletion of adenosine triphosphate in the muscle fibers.
 of qualitative research Qualitative research

Traditional analysis of firm-specific prospects for future earnings. It may be based on data collected by the analysts, there is no formal quantitative framework used to generate projections.
 is assessed through the application of procedures for establishing the credibility, dependability dependability - software reliability , transferability, and confirmability of the study findings. In this study, credibility, or the truthfulness of the findings, was achieved through using the technique of persistent observation and member checks. That is, we conducted interviews across the 23 teachers, and we presented them with the interview text and the analysis of the data for their review, confirmation, and revision.

Dependability refers to the reliability, predictability, and consistency of the findings, whereas confirmability relates to whether the judgments made concerning the findings of a study are reflective Refers to light hitting an opaque surface such as a printed page or mirror and bouncing back. See reflective media and reflective LCD.  of the participants' experiences rather than the researcher's bias. Dependability and confirmability of the findings were established through the use of triangulation triangulation: see geodesy.


The use of two known coordinates to determine the location of a third. Used by ship captains for centuries to navigate on the high seas, triangulation is employed in GPS receivers to pinpoint their current location on earth.
 and an inquiry audit (Lincoln & Guba, 1985). Triangulation was achieved via the review and analysis of the data by both researchers. Each read and analyzed each interview summary and identified emergent emergent /emer·gent/ (e-mer´jent)
1. coming out from a cavity or other part.

2. pertaining to an emergency.


emergent

1. coming out from a cavity or other part.

2. coming on suddenly.
 themes independently. Meetings provided an opportunity to reach a consensus concerning the language that was most appropriate to communicate those themes to the readership read·er·ship  
n.
1. The readers of a publication considered as a group.

2. Chiefly British The office of a reader at a university.
. The themes are reported in the Results section.

The inquiry audit consisted of an outside expert, a school counseling professional, who reviewed the analysis process and resulting themes to ensure that conceptual decisions stayed true to the data and were not based on researcher bias or nonreflective, a priori a priori

In epistemology, knowledge that is independent of all particular experiences, as opposed to a posteriori (or empirical) knowledge, which derives from experience.
 theory (Janesick, 2000). Study findings are presented as one possible account of teachers' experience with and expectations of school counselors and should be considered emergent and tentative tentative,
adj not final or definite, such as an experimental or clinical finding that has not been validated.
 (Glaser, 1976). Transferability of the findings of this study to other settings must ultimately be determined by the reader. However, a rich description of themes describing teachers' expectations enables the reader to determine the relevance and applicability of these findings to individual :settings. Because limited research exists on how teachers expect to interact with school counselors, attempting to understand their perspective may help pre-service and in-service in-service In-service training adjective Referring to any form of on-the-job training noun In-service training of an employee  school counselors understand teachers' concerns and expectations.

RESULTS

We analyzed the data from the interviews and reflection papers and noted several major themes that emerged for the group of teachers and for the student interviewers. The reports based on the interviews were used to analyze teacher perceptions and the reflection papers were used to analyze student interviewer perceptions and lessons learned from the interview experience.

Teacher Perceptions of School Counselors

Communication and collaboration. The theme that emerged most frequently discussed by the teachers was that of counselor-teacher communication, collaboration, and teamwork (product, software, tool) Teamwork - A SASD tool from Sterling Software, formerly CADRE Technologies, which supports the Shlaer/Mellor Object-Oriented method and the Yourdon-DeMarco, Hatley-Pirbhai, Constantine and Buhr notations. . Thirteen of the 23 teachers interviewed talked about the importance of good communication and working together with counselors as a team. A number of them mentioned taking a developmental, proactive, and preventive preventive /pre·ven·tive/ (pre-vent´iv) prophylactic.

pre·ven·tive or pre·ven·ta·tive
adj.
Preventing or slowing the course of an illness or disease; prophylactic.

n.
 approach with guidance and counseling services. They thought that having a strong relationship among the teachers, counselor(s), and administrators was essential to an effective school. The word "teamwork" was mentioned often, along with comments about collaboration of teachers and counselors to help students. Teachers can identify student issues, and counselors can take the information and follow through with services, including creating interventions in the classroom. Several teachers mentioned the importance of counselor support for classroom instruction and environment as well as counselor validation See validate.

validation - The stage in the software life-cycle at the end of the development process where software is evaluated to ensure that it complies with the requirements.
 of teachers. A number of the teachers suggested team meetings to keep lines of communication "Lines of Communication" is an episode from the fourth season of the science-fiction television series Babylon 5. Synopsis
Franklin and Marcus attempt to persuade the Mars resistance to assist Sheridan in opposing President Clark.
 open.

Valuing of direct services to students. Another major theme that emerged from teachers was the importance of both small group counseling and classroom guidance sessions. Eight of the 23 teachers discussed the importance of small-group work with students and an additional 8 also mentioned the significance of large-group guidance. Specific needs were voiced for small groups in which students could develop life skills, social relationships, peer mediation mediation, in law, type of intervention in which the disputing parties accept the offer of a third party to recommend a solution for their controversy. Mediation has long been a part of international law, frequently involving the use of an international commission, , peer facilitation Facilitation

The process of providing a market for a security. Normally, this refers to bids and offers made for large blocks of securities, such as those traded by institutions.
, and family issues that may be affecting academic performance. Teachers expressed the need for counselor support in their classrooms relating to relating to relate prepconcernant

relating to relate prepbezüglich +gen, mit Bezug auf +acc 
 problem solving problem solving

Process involved in finding a solution to a problem. Many animals routinely solve problems of locomotion, food finding, and shelter through trial and error.
 and decision making, dealing with aggression aggression, a form of behavior characterized by physical or verbal attack. It may appear either appropriate and self-protective, even constructive, as in healthy self-assertiveness, or inappropriate and destructive. , accepting of differences, building character education, and helping establish a positive learning environment. They also mentioned that counselors can share specific information relating to educational planning in large groups.

Almost as many teachers brought up the importance of individual counseling; 7 of them discussed the individual attention that counselors give students. Being aware of situations and responding in a timely manner as well as helping out in a crisis were paramount to these teachers. Following up with students who are not achieving up to expectations also was mentioned. Several expressed the wish that counselors had more time for individual work.

Counselor visibility and school-wide involvement. A third major theme that emerged from the teacher interviews, highlighted by 7 teachers across all school levels, was that of counselor visibility and involvement in the total school. One teacher commented, "The counselor should be an integral part of the school team and should be warm and approachable. Visibility with teachers and students is very important. The counselor should not be isolated." They also talked about bridging the gap between home and school and helping teachers understand some of the family situations that may be affecting school performance.

Knowledge about special students' needs. Twelve of the 23 teachers talked about the special needs of students in their schools. Most have been teaching in schools with diverse populations of multicultural mul·ti·cul·tur·al  
adj.
1. Of, relating to, or including several cultures.

2. Of or relating to a social or educational theory that encourages interest in many cultures within a society rather than in only a mainstream culture.
 backgrounds as well as students who come from homes of lower socioeconomic status. Others discussed students who speak English as a second language and some talked about their students with special education needs. A few teachers mentioned the role of the counselor as a referral agent and a broker of resources. They thought it was important for the school counselor to be able to point to resources for students with special needs and make referrals when necessary, in addition to working with the students and their Families directly.

It is clear that teachers feel their jobs are becoming more complex with an increasing diversity in their students' backgrounds and the expectations that are placed on them to meet the academic and social/emotional needs of their students. Many believe that students do not have the same respect for authority that used to exist and that discipline is an issue for them in the classroom and in schools in general. Teachers perceive that there are numerous family issues affecting students with regard to motivation, completing their homework, and generally coming to school ready to learn. They believe they need assistance from counselors and administrators to help them get the job done.

Interviewer Reflections

Several major themes emerged from the interviewers' accounts of their experiences of talking with the teachers. Some were similar to themes found in the teacher data whereas others were unique to the pre-service counselor interviewers.

Building relationships: Collaboration and teamwork. The theme most frequently brought out in the student interviewer reflection papers was also that of collaboration and teamwork among teachers and school counselors. Eighteen of the 23 interviewers wrote about the importance of collaboration and communication between counselors and teachers. Making personal connections with teachers was seen by many of the interviewers as being extremely important. Working as a team and consulting with staff instead of making unilateral unilateral /uni·lat·er·al/ (-lat´er-al) affecting only one side.

u·ni·lat·er·al
adj.
On, having, or confined to only one side.
 decisions also was noted. As one interviewer commented, "Collaboration and team unity are vital. The staff as a whole needs to be involved with the student, and communication among staff members is essential." Another expressed a similar thought: "It is important to be open and willing to help students and staff: A counselor cannot successfully help students without the help of teachers."

Building a positive relationship with the teachers and understanding their perspectives was mentioned many times by the interviewers. Listening to them and supporting them was seen as a guiding principle. "I will invest time in building a rapport The former name of device management software from Wyse Technology, San Jose, CA (www.wyse.com) that is designed to centrally control up to 100,000+ devices, including Wyse thin clients (see Winterm), Palm, PocketPC and other mobile devices.  with the faculty. I think I will use the same interview format to learn more about their perspectives. I want to be an integral part of the school team," voiced one. Another had a similar response: "We need to hear the concerns of the teachers; this will be helpful in building a positive and productive relationship." another wrote,
   I will make the effort to try and get to know
   all the teachers in my future school. A little
   friendliness can go a long way in building collaborative
   relationships. Maybe teachers will
   rely on me more if they see me making a concerted
   effort and see that I am willing to go
   the extra mile.


One interviewer expressed the importance of spending time "Spending Time" is the first single released by Christian artist Stellar Kart.

The lyrics describe the band members desire to spend "more time with God". "Sometimes it’s a real struggle to spend time with God.
 with individual teachers to build a positive relationship. "It's so important to listen to each one and accept their point of view. Counselors need to take the first step in getting to know the teachers."

Counselor visibility. A second major theme that emerged from the interviewers' reflections was that of visibility of the counselor in the school. Ten wrote about the importance of being open and accessible to teachers and students and being a presence in the school, and of visibility being essential to helping children learn who you are and what you stand for as a counselor. As one interviewer commented,
   A great counselor is one who addresses the
   needs of the students and teachers by going
   out into the school and experiencing it as it is.
   For example, being in the classroom, lunchroom,
   and other areas sometimes avoided is a
   good idea. The counselor needs to be visible
   to teachers as well, such as in team meetings.
   She should keep lines of communication open
   between teacher, parents, and students and
   provide an atmosphere that is favorable to all.
   I understand that doing it is harder than saving
   it, but I will have the courage and dedication
   to have a successful guidance program.


Educating teachers. A reoccurring theme throughout the reflections mentioned by 14 of the interviewers was the importance of educating teachers about the role and contributions of the school counselor. Although collaboration and establishing relationships are seen as the foundation to their work in the schools, many of these graduate students felt that teachers needed to know more about what counselors can do specifically with regard to services and interventions with students. "Some teachers do not view the counseling process as that important, or are not knowledgeable about how it can specifically help students to improve their academic experience." Another poignantly commented,
   I never understood that counselors were seen
   as subsidiary to teachers. It bothers me that
   counselors offer so much and go through such
   extensive training to be seen merely as subordinates.
   In my interview, I realized that the
   teacher appreciated counselors for what they
   did but saw them as simply "support staff."


Other graduate students stated the importance of informing staff about what counselors are trying to accomplish with an accompanying rationale. Planning and organization are seen as part of this educational process. An orientation of the role of the school counselor for staff and students was mentioned as a means to inform teachers about the various roles and responsibilities and what each counselor can specifically offer the school and its population.

Classrooms and schools as systems. Seven interviewers mentioned the role of the counselor in helping to establish a positive learning environment and classroom/school climate. Through of the use of cohesion-building activities with classes, they think classroom management can be improved and students would demonstrate respect for one another. They wrote about the systemic systemic /sys·tem·ic/ (sis-tem´ik) pertaining to or affecting the body as a whole.

sys·tem·ic
adj.
1. Of or relating to a system.

2.
 aspects of schools and classrooms and how counselors need to help teachers understand the various levels of interactions that take place in a school. Furthermore, they realized that teachers and counselors can have varying perspectives regarding individuals and groups. One student commented,
   Counselors are involved in a social system that
   includes interpersonal interactions with
   administrators, teachers, parents, and students.
   It is necessary for counselors to understand
   these interactions and help teachers to
   understand them as well. Teachers may not be
   aware of the general objectives of a counseling
   program and may not understand the role of
   the counselor as a student advocate. They may
   think counselors are too student-centered and
   that they "coddle" students. On the other
   hand, counselors may perceive that teachers
   are too autocratic and possibly insensitive to
   individual student needs. They really need to
   understand one another's roles and perspectives
   in the school and that there is room
   for both.


DISCUSSION

The teachers who were interviewed represented a diverse cross section of experience, background, and level of school at which they teach, as well as student populations with whom they work. They voiced numerous concerns about their students and their needs and feelings about counselors and their roles. The interview experience appeared to be perceived positively by both the teachers and the graduate student interviewers. A number of major themes were addressed and those themes were found across school levels. That is, we did not find differences among the categories of concerns and counselor expectations by teachers from elementary to middle to high school levels.

The theme that was mentioned most frequently for both groups was that of the value of staff collaboration, communication, and teamwork. It is significant to note that both the teachers and the counselor education students commented on these issues independently of one another. Teachers and pre-service counselors commented on the need to work together for the good of their students. This theme ties in very well with the philosophy of the ASCA National Standards (Campbell & Dahir, 1997) and the National Model (ASCA, 2003a), particularly with regard to the delivery system component. As Bowers Bowers is a surname, and may refer to
  • Betty Bowers
  • Bryan Bowers
  • Charles Bowers
  • Claude Bowers
  • Dane Bowers
  • David A. Bowers
  • Elizabeth Crocker Bowers
  • Graham Bowers
  • Henry Francis Bowers
  • Henry Robertson Bowers, (1883 - 1912), polar explorer
, Hatch Hatch may refer to: Actions and objects
  • Hatching, also called "cross-hatching", an artistic technique used to create tonal or shading effects using closely spaced parallel lines. Also it is used to create curvature and shape to drawn objects.
, & Schwallie-Giddis (2001) wrote, "Counselors need the inner strength to step up to work with teachers to improve student achievement and to demonstrate that what they do is connected to student learning" (p. 18). The No Child Left Behind Act (2001) legislation mandates all federally funded programs be accountable for and directly connected to student learning and student improvement (Hatch & Bowers, 2002). Thus, legislation as well as the National Standards and National Model offer a rationale and support base for the principle of teachers and counselors working as a team.

A second major theme mentioned by the teachers was the importance of small group and large-group guidance and counseling interventions. To a slightly lesser extent they also expressed the need for individual work with students by counselors, though they recognized the time constraints In law, time constraints are placed on certain actions and filings in the interest of speedy justice, and additionally to prevent the evasion of the ends of justice by waiting until a matter is moot.  involved. This theme relates to the National Model (ASCA, 2003a) recommendation that 80% of school counselors' time be spent in direct service to all students so that every student receives the program benefits. The graduate student interviewers did not reflect on specific counseling interventions they would use. Rather, they focused on relationship issues and establishing their roles within the school setting.

Both the teachers and the interviewers emphasized the importance of counselor visibility and involvement in the total school. When counselors are seen as part of a viable team that is essential to the overall school program, they will be accessed by students more readily. It is essential for school counselors and comprehensive counseling programs to be integrated into the day-to-day operation of the school and community (Radd, 2001).

A number of teachers and student interviewers perceived that a substantial part of the role of the counselor is to support teachers in their classrooms in helping students to achieve their best work and in maintaining a positive classroom environment. The increased emphasis on academic achievement and development of high aspirations aspirations nplaspiraciones fpl (= ambition); ambición f

aspirations npl (= hopes, ambition) → aspirations fpl 
 for all students is a theme that is being stressed through legislation, school reform efforts (Bemak, 2000; House & Martin, 1998; Stone & Clark, 2001), and the National Model (ASCA, 2003a).

It was interesting to note that only 2 of the 23 teachers mentioned the importance of counselors performing administrative tasks such as scheduling and testing. Although these tasks are carried out by many counselors and may take up a disproportionate dis·pro·por·tion·ate  
adj.
Out of proportion, as in size, shape, or amount.



dispro·por
 amount of their time, such functions are not perceived by the majority of the group of teachers in this study as being important to the counselors' mission in the school. This is a significant point to address as the ASCA National Model is implemented throughout districts, states, and the nation. The executive summary of the National Model (ASCA, 2003b) states, "Although school counselors are team players who understand fair-share responsibilities within a school system, they cannot be fully effective when taken away from essential counseling tasks to perform non-counseling activities such as scheduling, testing, classroom coverage, discipline, and clerical responsibilities" (pp. 3-4). Having teacher perception data could be useful in supporting this recommendation from the National Model in school districts.

Using teacher data to plan a school and district-level guidance and counseling program is a powerful way to involve teachers in the plan and as a support system to the program. Teachers in this study are saying that collaboration with counselors is important and they need counselor support. The next step in forging strong bonds among teachers and counselors is to include teachers in the planning and implementing of the school counseling program. Having teacher representation by grade level or department on a guidance and counseling advisory committee would be one way to ensure their input and involvement.

Counselor education programs should encourage and build in early contact and communication with teachers for their graduate students. It is a good experience in itself as well as in setting the stage for future relationships. Counselors-in-training can seek out teacher perspectives and open up dialogues about what each can offer the other to help students achieve at the optimal level. Such contact also can help pre-service counselors see the value of program organization and implementation as well as what teachers can offer to the guidance and counseling program. Such communication can help counselors-in-training see the whole picture of a school as an organization rather than only involving themselves with individual student issues. Interdisciplinary in·ter·dis·ci·pli·nar·y  
adj.
Of, relating to, or involving two or more academic disciplines that are usually considered distinct.


interdisciplinary
Adjective
 projects, seminars, and internship internship /in·tern·ship/ (in´tern-ship) the position or term of service of an intern in a hospital.
internship,
n the course work or practicum conducted in a professional dental clinic.
 assignments that establish models for collaborative work can provide a base for future professional cooperation (Bemak, 2000).

Student interviewers reflected the need for educating teachers about the roles of school counselors and how they can enhance student performance in school. An implication for the training of counselors is the issue of accountability. Counselors need to be able to not only talk about their roles, but also about how they can help students develop optimally in the academic, social/emotional, and career arenas. They need to be able to address the question, "How are students different as a result of what we do?" (Hatch & Bowers, 2002, pp. 14-15). Counselor educators and guidance supervisors need to stress the accountability component of the National Model (ASCA, 2003a). It is essential for counselors to be able to design interventions, collect data, and use results to meet the needs of all students. Furthermore, counselors can teach the same principles to teachers, helping them to collect and to disaggregate See disaggregated.  data to improve the academic achievement of students in their classrooms and to further academic opportunities beyond their classrooms (Stone & Clark, 2001).

CONCLUSION

Little research exists on teachers' perceptions about counselors' roles and contributions and their expectations of school guidance and counseling programs. Administrators and counselors tend to have a more holistic Holistic
A practice of medicine that focuses on the whole patient, and addresses the social, emotional, and spiritual needs of a patient as well as their physical treatment.

Mentioned in: Aromatherapy, Stress Reduction, Traditional Chinese Medicine
 view of the school and its organization whereas teachers tend to focus on their classrooms and individual students. Because teachers spend their time in direct contact with students, they often will be the first to notice academic and social/emotional concerns that can affect student performance and efficacy. It is essential that counselors and teachers establish and maintain collaborative relationships with each other to help students be the best they can be in their educational achievement as well as in their citizenship and character development. Data from this study support the perceived importance of such collaborative relationships on both the part of teachers as well as pre-service counselors. Moreover, the data can lend support for the ASCA National Model implementation as counselors involve their staffs in their school counseling programs.

Counselor educators can teach and model collaboration and interdisciplinary cooperation through coursework, projects, and individual and group supervision with their students as well as work with other stakeholders Stakeholders

All parties that have an interest, financial or otherwise, in a firm-stockholders, creditors, bondholders, employees, customers, management, the community, and the government.
 outside their departments. For example, planning seminars with pre-service counselors, teachers, administrators, and school psychologists This list includes notable psychologists and contributors to psychology, some of whom may not have thought of themselves primarily as psychologists but are included here because of their important contributions to the discipline.  would offer each group an opportunity to share their perspectives as well as their growing areas of expertise. Each has something special to offer the others. They can offer unique perspectives on such issues and skills as communication with others, student appraisal and use of data, student advocacy, and classroom management. Pre-service educators can work together during their training, setting the stage for collaborative relationships in their future professional work. Teaching and practicing systems theory to counselors-in-training is another way to help them view the school and its various components as part of a larger system--one that they can influence in a variety of ways, including collaboration, leadership, and advocacy for students. Recent legislation and the publication of the ASCA National Model can provide a foundation and rationale for such interdisciplinary collaboration with the common goal of helping all students be the best they can be.

APPENDIX

Interview Protocol

Background Data

1. How long have you served as a teacher at this school? Have you taught other grades/subjects? In what area(s) did you earn your degree(s)?

2. What is the size of the school in terms of number of facility and student enrollment?

3. What is the demographic composition of the students at your school (e.g., socioeconomic status, proportion of special needs students, ethnic composition, geographic representation in the school district, and rate of mobility)?

Perceptions of School Life and Expectations Concerning School Counselor Roles and Contributions

1. What do you see as the most significant challenges facing your school? What are the types of problems that seem to keep coming up frequently with your students?

2. How do you think your school counselor should contribute to addressing the needs of your students? What particular types of skills and interventions does your school counselor have for helping you to address these challenges?

3. What services does the school counselor(s) perform in your school (e.g., for students, teachers, administrators, parents)? Which should be given greatest priority in your opinion?

4. There are many different ways in which counselors interact with teachers and administrators to improve the life of the school and the kinds of services provided to students. In what ways has your school counselor worked with you and influenced you and your students' lives?

5. What suggestions would you have for school counselors in training regarding their work role expectations and contributions to a school program?

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Ellen Amatea, Ph.D., is a professor, both with the Department of Counselor Education at the University of Florida University of Florida is the third-largest university in the United States, with 50,912 students (as of Fall 2006) and has the eighth-largest budget (nearly $1.9 billion per year). UF is home to 16 colleges and more than 150 research centers and institutes. , Gainesville. E-mail: maclark@coe.ufl.edu
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