Take it back: Via Trading finds a niche in dealing with unwanted gifts.Jacques Stambouli knows about deals, but not the kind that his fellow Harvard Business School Harvard Business School, officially named the Harvard Business School: George F. Baker Foundation, and also known as HBS, is one of the graduate schools of Harvard University. alums are accustomed to, with the handshakes and million-dollar transactions. Stambouli's deals involve shaving a few dollars off merchandise that customers return to retailers--and he's doing a lot of them, especially now, in the post-Christmas season when unwanted gifts are returned. The warehouse of Stambouli's company, Vernon-based Via Trading Corp., is a kind of grocery store of returned goods, where everything from fake Christmas trees Christmas tree Evergreen tree, usually decorated with lights and ornaments, to celebrate the Christmas season. The use of evergreen trees, wreaths, and garlands as symbols of eternal life was common among the ancient Egyptians, Chinese, and Hebrews. to PlayStation parts to poker sets to dishware is crammed cram v. crammed, cram·ming, crams v.tr. 1. To force, press, or squeeze into an insufficient space; stuff. 2. To fill too tightly. 3. a. To gorge with food. into boxes lined up in rows. This conglomeration con·glom·er·a·tion n. 1. a. The act or process of conglomerating. b. The state of being conglomerated. 2. An accumulation of miscellaneous things. is then sold to vendors, who in turn market the goods at yard sales, discount stores and both real and virtual flea markets See computer flea market. flea market yard sale of used items at low prices. [Pop. Culture: Misc.] See : Inexpensiveness , eBay Inc. being the biggest. "You are selling to people wholesale who are reselling it, but it is not really established businesses," said Stambouli. "It is more of this big underground economy." Although underground, this economy is getting larger as more people take a stab at Internet commerce and search for wholesale suppliers. Via Trading is one of a small number of the larger wholesale players in an industry where solo brokers channeling goods from retailers to vendors are the norm. "There were very, very few established companies that dealt with wholesale. There are no wholesale chains across the country," said Stambouli. He partially attributes this hole to the demise of morn-and-pop stores that, unlike chains, would fill their shelves with goods from wholesalers like Via Trading. Stambouli estimates that Via Trading will make $13 million this year, up from $7 million in 2005 and $4 million the prior year. Via Trading gets most of its items from department stores This is a list of department stores. In the case of department store groups the location of the flagship store is given. This list does not include large specialist stores, which sometimes resemble department stores. and big-box retailers. These companies off-load See offload. customer returns, which make up about 4 percent to 6 percent of all retail sales, when they can't put merchandise back on the shelves. Via Trading gets the goods at 10 percentto 25 percent of their wholesale cost, depending on the size of the order. And Stambouli expects his customers, who typically buy hundreds of items gathered in boxes at about $200 each box, to be able to double their money and still sell at half regular retail prices. Barry Riemer sells purses that he buys from Via Trading at Hooked On Handbags at the Valley Indoor Swap Meet swap meet n. An informal gathering for the barter or sale of used articles or handicrafts. and online. He discounts handbags at his 800-square-foot swap meet location at 60 percent to 90 percent off the retail price. A purse he sells for $15 to $50 might go for $50 to $150 at department stores. It's turned into such a booming business for Riemer that he's phasing out of his job as a vocational teacher. Last year, he sold $60,000 worth of handbags at the swap meet and $100,000 worth on eBay. He doesn't see his sales ebbing because he said others don't sell the high-end bags that he does. "I don't feel the least bit threatened. They are selling junk from China. Nobody can compare with a major department store," said Reimer. Even in the underground economy, Stambouli's MBA MBA abbr. Master of Business Administration Noun 1. MBA - a master's degree in business Master in Business, Master in Business Administration came in handy. In fact, Via Trading was the result of a business school exercise: he had to conjure up or make visible, as a spirit, by magic arts; hence, to invent; as, to conjure up a story; to conjure up alarms s>. See also: Conjure a new retail concept. "It was going to deal with returns, (but) be a lot more Web-focused. I had done some research, and I had seen a lot of wholesalers trying to do it, but no retailers," he said. "After a month or two of it, I found it was really difficult to find a reliable source of supply." Stambouli decided he would be that reliable source, and Via Trading was born. As Via Trading has grown, it has used its size to attract more retailers that it buys from and customers it sells to. On the retail end, Via Trading can swoop swoop v. swooped, swoop·ing, swoops v.intr. 1. To move in a sudden sweep: The bird swooped down on its prey. 2. in and scoop up Verb 1. scoop up - take out or up with or as if with a scoop; "scoop the sugar out of the container" lift out, scoop, scoop out, take up remove, take away, withdraw, take - remove something concrete, as by lifting, pushing, or taking off, or remove something large quantities of goods because it houses inventory in its warehouse. That helps retailers avoid the complication of having to deal with scores of smaller operators, most of whom don't have the space to store a lot of merchandise. Buying large quantities also benefits Via Trading's customers. That's because retailers reduce the price for surplus wholesalers who pick up larger quantities and, therefore, the wholesale price is knocked down. Among Via Trading's most popular merchandise categories are electronics, tools and clothing. In December, toys were the biggest sellers. Stambouli is coy coy adj. coy·er, coy·est 1. Tending to avoid people and social situations; reserved. 2. Affectedly and usually flirtatiously shy or modest. See Synonyms at shy1. 3. about releasing information about the stores. As part of his agreement to buy their returns, stores instruct Via Trading and its customers to deface de·face tr.v. de·faced, de·fac·ing, de·fac·es 1. To mar or spoil the appearance or surface of; disfigure. 2. To impair the usefulness, value, or influence of. 3. the labels on items. Calls to Target Corp. and Costeo Wholesale Corp. for comment were not returned. Sharon Weber, a spokeswoman for Wal-Mart Stores Inc., said the company doesn't sell returned goods to surplus dealers. "We either sell them back to the supplier or, in some cases, if it is merchandise that is unused, we will put it back on the shelf," she said. "Other than that, we destroy it." After the holiday season, the supply of goods spikes and Via Trading can load up its inventory. However, Stambouli said that's not necessarily the best time to do so, because the flood of returned goods drags down the price he can command and, after all, the highest demand for the products is fight before Christmas. For the most part, Stambouli said he can get returned merchandise all year, and both the flow and demand for the products isn't particularly seasonal. But selling surplus isn't always easy. There's a wide variation in the quality of customers: some have little knowledge about what it takes to vend returned goods, while others learn that different products work well in different venues. "You don't quit your day job. It is $200 to start your own business. If it works, it works. If it doesn't, you got $200 worth of merchandise," Stambouli said. At Santa Fe Santa Fe, city, Argentina Santa Fe, city (1991 pop. 341,000), capital of Santa Fe prov., NE Argentina, a river port near the Paraná, with which it is connected by canal. Springs-based wholesale surplus supplier Rhino Mart Inc., owner Drawlon Tsang said his prices have risen because retailers are charging more, sometimes quadruple quad·ru·ple adj. 1. Consisting of four parts or members. 2. Four times as much in size, strength, number, or amount. 3. Music Having four beats to the measure. n. what they were four or five years ago. Retailers can raise prices because there are more players in the wholesale market, and they've increased demand for their returns by making the goods available to the same customers Rhino Mart and Via Trading are after: flea market and Internet vendors. At the same time, Tsang said retailers are more diligently identifying and retaining the quality items, leaving wholesalers with badly damaged goods DAMAGED GOODS. In the language of the customs, are goods subject to duties, which have received some injury either in the voyage home, or while bonded in warehouses. See Abatement, merc. law. that they can only sell at slim margins. "It is now riskier to buy. There are problems with every single item," he said. At Via Trading, Stambouli can rely on his scale to heighten his bargaining power. With stores dependent on his services, he can make price and quality demands. That's one reason why, once he hits $20 million in revenues, Stambouli might merge with other regional players to make a $100 million company with even more leverage. "I can't see this business ever slowing down. There are billions and billions of dollars worth of merchandise that is resold and reprocessed," he said. |
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