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Tacit Knowledge Systems releases Expertise Services Platform. (New Products).


Tacit Knowledge The concept of tacit knowing comes from scientist and philosopher Michael Polanyi. It is important to understand that he wrote about a process (hence tacit knowing) and not a form of .  Systems, Inc., a provider of expertise automation for the enterprise, has announced the release of its new product, the Tacit Expertise Services Platform (ESP (1) (Enhanced Service Provider) An organization that adds value to basic telephone service by offering such features as call-forwarding, call-detailing and protocol conversion. ). Tacit ESP was designed to provide a complete foundation for enterprise software vendors to incorporate automatic expertise discovery, capture and search into their applications and to re-use information already present in their applications to profile expertise. Tacit ESP provides new capabilities for information touting touting

the making of personal representations by a veterinarian to persons who are not clients in an attempt to solicit their business.
, dynamic process management, change management and collaboration Working together on a project. See collaborative software.  in a wide range of applications, and can be rapidly integrated using a set of XML-based APIs. Tacit ESP automatically and continuously discovers and captures expertise by analyzing electronic content from diverse sources such as e-mail, document management systems, electronic discussion boards and file systems. It can also use application data to supplement users' expertise profiles. Tacit ESP does not require a manually administered categorization scheme to capture and organize organize /or·ga·nize/ (or´gan-iz)
1. to provide with an organic structure.

2. to form into organs.


or·gan·ize
v.
1.
 expertise; instead, it generates expertise relationships dynamically using Tacit's profiling technology. www.tacit.com/877-857-8571
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Publication:Customer Interaction Solutions
Article Type:Brief Article
Geographic Code:1USA
Date:Mar 1, 2002
Words:162
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