TTI/Vanguard Teams With Chordiant Software to Deliver New Member Services.Business Editors/High-Tech Writers CUPERTINO, Calif.--(BUSINESS WIRE)--May 16, 2001 Technology Advisory Group TTI/Vanguard Uses Chordiant Knowledge System to Deliver Enhanced Information Services See Information Systems. to Its Member Community. TTI/Vanguard, an advanced technology research and advisory service, and Chordiant Software, Inc. (Nasdaq:CHRD CHRD Color High Resolution Display ), a leading developer of unified customer relationship management (CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. ) solutions for companies with extreme customer demands, today announced that they have deployed the Chordiant Knowledge System (CKS CKS Checks CKS Center for Korean Studies (UC Berkeley) CKS Center for Knowledge Societies CKS Carajas, Para, Brazil - International / Brasilia Brazil (Airport Code) CKS Crankshaft Sensor ) to provide a searchable, intelligent library of multi-media and traditional content for the benefit of TTI/Vanguard's members. Using Chordiant's system, TTI/Vanguard members have the ability to search and access materials from a three year archive of TTI/Vanguard presentations, audio recordings, white papers, Web pages, and "Reinforcements," covering many important topics in the areas of e-Business, the Internet, and emerging technologies. "As a group that looks at breakthrough technologies, we needed more than a Web site search tool," said Ann Cheslaw, vice president at TTI/Vanguard. "We wanted to blend a unique collection of diverse materials presented at our sessions with other pertinent public materials referenced in conferences." Chordiant's system will automatically learn over time which topics are most popular among TTI/Vanguard's members, and favor these items in the future. The system will also automatically adjust its matching calculations based on the age of the content, so the most recent content on a particular topic is most visible. TTI/Vanguard's library features presentations by top speakers and visionaries in their respective fields from over 20 conferences TTI/Vanguard has hosted worldwide. These conferences explore such diverse and forward-looking topics as "Risk, Knowledge and Security, The Future of Software," and the upcoming topic, "Digital Infrastructures: Megaflops (mega FLoating point OPerations per Second) One million floating point operations per second. See FLOPS. (unit) megaflops - One million floating-point operations per second. A common unit of measurement of performance of computers used for numerical work. & Microwonders." "What Chordiant created for our members is a premier, in-depth tool that locates information from within the vast collection of relevant materials posted on the Members Only area of our site," added Cheslaw. "This gives members quick access to invaluable information explored in our conference program." "Having been an active and enthusiastic participant in TTI/Vanguard's program for the past three years, I'm familiar with the wealth of useful materials TTI/Vanguard has collected in its library of information assets," said Jim St. Jean, Vice President of e-Service Applications at Chordiant. "By making these resources available through an intelligent, searchable knowledge engine, significant new value is now provided to TTI/Vanguard members." The system will also be used for searching public site content and Frequently Asked Questions (FAQs). In the future the system will provide automatic document retrieval The ability to search for documents by keywords and other attributes such as date and author. It implies that the documents have been indexed on all pertinent fields and that keywords have been chosen based upon title and textual content. See document imaging and document management system. features via e-mail. The new services were launched April 30 and the system is now fully operational. About TTI/Vanguard Technology Transfer Institute (TTI TTI Texas Transportation Institute TTI Thoracic Trauma Index TTI Transmission Time Interval TTI Travel Time Index TTI Travel Technology Initiative TTI Technology Transfer Initiative TTI Traffic and Traveller Information TTI Technology Transfer Institute )/ Vanguard (www.ttivanguard.com) is a unique conference program for senior business and technology executives which focuses on the introduction, discussion and evaluation of emerging and breakthrough information technologies. At the core of TTI/ Vanguard is a world-class Advisory Board: John Perry Barlow John Perry Barlow (born October 3, 1947) is an American poet, essayist, retired Wyoming cattle rancher, political activist and former lyricist for the Grateful Dead. Biography Born in Sublette County, Wyoming, Barlow attended elementary school in a one room schoolhouse. , Eric Brewer Eric Brewer may be:
Peter Cochrane (born 11 July, 1946 - ) is an English futurist. He was Head of BT Research from 1993 until 1999, when he was appointed Chief Technologist. In November 2000 he retired from BT to join his own startup company - ConceptLabs. , Gordon Bell
C. , Mike Hawley, Alan Kay (person) Alan Kay - The leader of the Software Concepts Group at Xerox Palo Alto Research Centre which developed Smalltalk, the pioneering object-oriented programming system, in 1972. , Leonard Kleinrock Leonard Kleinrock, Ph.D. (born June 13, 1934 in New York) is a computer scientist, and a professor of computer science at UCLA, who made several important contributions to the field of computer networking, in particular to the theoretical side of computer networking. , Doug Lenat (person) Doug Lenat - One of the world's leading computer scientists specialising in Artificial Intelligence. He is currently (1999) head of the Cyc Project at MCC, and President of Cycorp. , Bob Lucky, Nicholas Negroponte Nicholas Negroponte (born 1943) is an architect and computer scientist best known as the founder and Chairman Emeritus of Massachusetts Institute of Technology's Media Lab. He is the younger brother of John Negroponte, current United States Deputy Secretary of State. and David Reed David Reed or Dave Reed may refer to:
TTI/Vanguard's member organizations represent a broad cross-section of industries and the public sector, including brand-name manufacturers, cutting-edge software and hardware developers, financial institutions, retailers, and top advisors in international government agencies. This diversity brings an unequalled richness of perspective and experience to TTI/Vanguard's forums. In highly interactive sessions, debate is stimulated and breakthrough ideas flourish. The result is a framework for linking strategic technology planning to business success. About Chordiant Software, Inc. Chordiant Software, Inc. (www.chordiant.com) delivers a Unified CRM Solution that provides an Intelligent Customer Interaction Management (ICIM ICIM Individual Control Intake Manifold ICIM Incharge Information Model ICIM Installations Corporate Information Management (DoD) ICIM Integrated Continuous Improvement Methodology (Value Chain Group) ) platform for enterprise-wide integration with existing systems and Intelligent Business Services including e-marketing, e-service, e-selling, and e-fulfillment, which embrace the customer's existing applications. Chordiant's solution is designed to meet the extreme customer demands of complex businesses serving millions of individuals in real time and across multiple lines of business, with the objectives of customer satisfaction, retention, growth, and lifetime value. Whether communicating via branch locations, Web, e-mail, telephone, or wireless access, the Chordiant Unified CRM Solution provides a real-time, single view of each customer and a consistent, personalized message for every interaction. It includes a comprehensive business process engine, which allows companies to implement best business practices across multiple touchpoints. Marketers and sales professionals can maximize their marketing investment through the creation, execution and refinement of sophisticated direct marketing initiatives that span both traditional and online channels. Chordiant empowers intelligent, high-value contacts designed to retain customers, grow revenues and drive profits during every customer interaction. Headquartered in Cupertino, California, Chordiant maintains regional offices in Boston; Chicago; Dallas; Denver; Manchester, New Hampshire This article is about the city in New Hampshire. For other uses, see Manchester (disambiguation). Manchester is the largest city in the U.S. state of New Hampshire and the largest city of northern New England, an area composed of Vermont, New Hampshire and Maine. ; New York New York, state, United States New York, Middle Atlantic state of the United States. It is bordered by Vermont, Massachusetts, Connecticut, and the Atlantic Ocean (E), New Jersey and Pennsylvania (S), Lakes Erie and Ontario and the Canadian province of ; Amsterdam; London; Neu Isenburg and Munich, Germany; Paris; Sydney and Melbourne. This news release includes "forward-looking statements" that are subject to risks, uncertainties and other factors that could cause actual results or outcomes to differ materially from those contemplated by the forward-looking statements. For this purpose, any statements contained in this news release that are not statements of historical fact may be deemed to be forward-looking statements. Words such as "believes," "anticipates," "plans," "expects," "will," "would," and similar expressions are intended to identify forward-looking statements. There are a number of important factors that could cause the results of Chordiant, PrimeResponse or the combined company to differ materially from those indicated by these forward-looking statements, including, among others, potential difficulties in the assimilation of operations, strategies, technologies, methodologies, and products of the acquired company; the risk of loss of key personnel of the acquired company; diversion of management attention from other business concerns; and business risks including the risk of variations in quarterly operating results, significant current and expected additional competition, and the need to continue to expand product distribution and service offerings. Further information on potential factors that could affect the financial results of Chordiant, PrimeResponse or the combined company are included in risks detailed from time to time in Chordiant's and PrimeResponse's Securities and Exchange Commission filings, including Chordiant's Annual Report on Form 10-K Form 10-K A report required by the SEC from exchange-listed companies that provides for annual disclosure of certain financial information. Form 10-K See 10-K. filed on March 27, 2001; the joint proxy statement/prospectus filed by both Chordiant and PrimeResponse on February 28, 2001; Amendment No. 1 to the Form S-4 filed by Chordiant on February 26, 2001; PrimeResponse's final prospectus Final Prospectus A legal document stating the price of a newly issued security, the delivery date, and other facts that are important for investors. Notes: The final prospectus must be given to every investor who purchases a new issue of registered securities. for its initial public offering filed on March 3, 2000; and Chordiant's final prospectus for its initial public offering filed on February 15, 2000. Also, statements in this news release related to the expected benefits of the transaction are subject to risks related to the timing and successful completion of technology and product development efforts; integration of the technologies and businesses of Chordiant and PrimeResponse; unanticipated expenditures; changing relationships with customers, suppliers and strategic partners; and other factors described in both the Securities and Exchange Commission filings listed above and other periodic reports filed by Chordiant with the Securities and Exchange Commission. Note to Editors: Chordiant and the Chordiant logo are registered trademarks and Chordiant Unified CRM for Extreme Demands is a trademark of Chordiant Software, Inc. PrimeResponse, Prime@Vantage, Prime@Vantage Wireless, Prime@Vantage.com, and Marketing Mission Control are trademarks and/or registered trademarks of Chordiant Software, Inc. All other trademarks and registered trademarks are the properties of their respective owners. |
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