TOPCALL Accelerates and Enhances E-Mail Communication; New MetaMail Solution Utilizes Modern Functionality To Increase Mail Server Performance.Business Editors & High-Tech Writers NOTE TO MEDIA: Photo is available in a Smart News Release(TM) on Business Wire's Home Page at www.businesswire.com and at www.newstream.com MALVERN, Pa.--(BUSINESS WIRE)--April 2, 2002 TOPCALL Corporation (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on Europe:TOPC TOPC Terrestrial Observation Panel for Climate TOPC Thumb Oilseed Producers' Cooperative (Ubly, Michigan) ), a leading provider of unified mission-critical business communication solutions, today unveiled their newest solution for unified communications The real time redirection of a voice, text or e-mail message to the device closest to the intended recipient at any given time. For example, voice calls to desk phones could be routed to the user's cellphone when required. called MetaMail. Based on a new storage technique, MetaMail greatly reduces the burden of Unified Messaging Having access to e-mail, voice mail and faxes via a common computer application or by telephone. For example, unified messaging may send faxes and digitized voice mail to a mail server that turns them into e-mail attachments. on mail servers and provides outstanding data security and availability. As a result, the new technology decreases the need for excessive storage capacity on mail servers. Central to the solution is the conversion of multi-media messages, like fax and voice mail and accompanying attachments into Web hyperlinks (URLs). The TOPCALL Web interface is automatically activated as soon as the URL URL in full Uniform Resource Locator Address of a resource on the Internet. The resource can be any type of file stored on a server, such as a Web page, a text file, a graphics file, or an application program. link is selected by the user and subsequently displays the native message on the users desktop. The new solution is compatible with all popular messaging systems like Microsoft Exchange Messaging and groupware software for Windows from Microsoft. Exchange Server is an Internet-compliant e-mail system that runs under Windows NT/2000 and Windows Server 2003. It can be accessed by Web browsers, the Exchange client, versions of Outlook and the earlier Windows Inbox. , Lotus Notes Messaging and groupware software from IBM Lotus that was introduced in 1989 for OS/2 and later expanded to Windows, Mac, Unix, NetWare, AS/400 and S/390. Notes provides e-mail, document sharing, workflow, group discussions and calendaring and scheduling. and Novell GroupWise, as well as standard SMTP (Simple Mail Transfer Protocol) The standard e-mail protocol on the Internet and part of the TCP/IP protocol suite, as defined by IETF RFC 2821. SMTP defines the message format and the message transfer agent (MTA), which stores and forwards the mail. mail accounts, and is capable of processing the entire range of voice/data messaging formats, including fax, voice mail and attached messages/notifications. MetaMail is particularly well suited for enterprises needing to process large and complicated data volumes in connection with their business and communication processes (e.g. law firms, news agencies). MetaMail is a solution that can be easily implemented within a company's IT infrastructure. With the assignment of the storage location to a TOPCALL fault-tolerant server, the solution also prevents data from being lost and allows for archiving to take place easily and cost-effectively. TOPCALL's message archive is also capable of short-term and long-term archiving of the native messages, necessary for many legal documents. The usage of URLs greatly reduces the load on mail systems and the time of transmission. MetaMail also allows enterprises to maintain a complete audit trail for any given message (which users viewed a message, who the message was forwarded to and what time the message was sent and opened). This modern approach to storage and archiving also eliminates associated cost factors that can account for up to 40 percent of the total cost for data security. These include administration costs and investments in additional back-up solutions. Highlighting the benefits of this state-of-the-art technology, Frans Bouwmeester, CTO (Chief Technical Officer) The executive responsible for the technical direction of an organization. See CIO and salary survey. at TOPCALL International AG, comments: "With MetaMail, we are enhancing common business communication infrastructures with a storage and archiving system to provide simplified enterprise communications, massive cost savings and comprehensive data security. The new solution enables enterprises to significantly accelerate and enhance their business communications and to dramatically cut the cost of corporate message transfer." About TOPCALL Server The TOPCALL Server is a one-stop solution for business communications. The extremely reliable server architecture allows companies to integrate, to archive and to manage all communications from a single server. This single server architecture simplifies network management and eliminates the need for additional client software. Specific solutions are available for Interaction Management, Unified Communications, Network and Production Faxing, Computer Telephony (CTI (Computer Telephone Integration) Combining data with voice systems in order to enhance telephone services. For example, automatic number identification (ANI) allows a caller's records to be retrieved from the database while the call is routed to the appropriate party. ) and Interactive Voice Response (IVR (Interactive Voice Response) An automated telephone information system that speaks to the caller with a combination of fixed voice menus and data extracted from databases in real time. ). In addition, TOPCALL offers ASP-ready solutions and functionality that allows companies to turn Call Centers into Multimedia Contact Centers. About TOPCALL Corporation TOPCALL Corporation, a subsidiary of TOPCALL International AG (NASDAQ Europe:TOPC), is a market and technology leader in the end-to-end delivery of Unified Communication and Interaction Management Solutions. TOPCALL focuses on the development and deployment of communication solutions that enhance business processes. The Company offers world-class communication products, global support services support services Psychology Non-health care-related ancillary services–eg, transportation, financial aid, support groups, homemaker services, respite services, and other services and on-site solution services. Solutions are available worldwide through 21 direct sales and support offices and 19 dedicated distributors with a total of over 4,000 customers. The headquarters for the Americas is located in Malvern, Pa., USA, and the worldwide headquarters of TOPCALL is located in Vienna, Austria. Note: A Photo is available at URL: http://www.businesswire.com/cgi-bin/photo.cgi?pw.040202/bb6 |
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