TELSTRA CORPORATION LIMITED DIVISIONS SELECT WANG IMAGING AND WORKFLOW SOFTWARE TO DRIVE GREATER PRODUCTIVITY.

LOWELL, Mass. --(BUSINESS WIRE)-- Jan. 23, 1995 -- Wang (NASDAQ:WANG) today announced that two divisions of the Australian telecommunications giant, Telstra Corporation Limited, have purchased a total of $2.3 million in imaging and workflow systems and supporting services from Wang to maximize customer responsiveness and productivity. Telstra Super Pty. Ltd. will use Wang's OPEN/workflow and OPEN/image software to improve its pension case processing. Telstra Corporate Health, Safety and the Environment will use OPEN/image to enhance its data access and management capabilities. Both divisions of Telstra have contracted consulting services with Wang to develop their respective applications.

Telstra Super Selects Wang Workflow and Imaging to Improve Pension Case Handling

Telstra Super administers one of the largest corporate pension programs in Australia, managing over 93,000 client cases. The organization will replace its mainframe-based pension administration system with integrated workflow and imaging software from Wang to more efficiently store and access pension case files, and improve business-critical procedures that impact overall service and productivity. Using OPEN/workflow, customer service representatives will be able to accept, forward, and manage all pension systems inquiries automatically, significantly reducing customer response time.

"Wang's integrated imaging and workflow software provides distinct advantages over competitive offerings because of its client/server architecture and OPEN/workflow's easy-to-use interface capabilities, enabling greater end-user involvement in the development process," said Mark Wylie, systems manager for Telstra Super.

"The ability of the new workflow and imaging application to quickly and easily locate a file at any given point in time presents significant benefits," commented Wylie. "Customer service is improved as client inquiries are dealt with more rapidly and efficiently, and division managers have the ability to analyze and measure the business processes, identifying bottlenecks or losses in performance."

Telstra Super's new imaging and workflow application runs on an HP 9000 Unix server with HP's RAID, using Wang's OPEN/workflow and OPEN/image software, ITS Soft Solutions document management product, Computer Associates' CA Unicenter, a Compaq Proliant image file server and Pentium workstations.

Telstra Corporate Health, Safety and the Environment Uses Wang Imaging to Improve Information Tracking

Telstra Corporate Health, Safety and the Environment manages corporate health, safety, and environmental workplace issues for Telstra's 80,000 employees. This group will migrate its existing VS-based Wang imaging system to Wang's OPEN/image software to accommodate future growth and expanded user accessibility.

With the newly developed OPEN/image application, employees will use a Lotus Notes front-end to access legislative, environmental, health, and safety information stored as images in a broad range of databases located throughout the company. The system will be used to ensure compliance with Australia's extensive legislative and regulatory policies governing workplace safety. Wang's open architecture will enable users throughout Australia to query these and other databases to access critical information.

"As our division's workload expands, we need to ensure our information system can provide the performance and flexibility to grow with us," said Tony Morgan, national manager of Telstra Corporate Health, Safety and the Environment. "Wang's OPEN/image software will enable us to better access and manage critical health and safety information, such as Australia's extensive and changing workplace safety regulations. In addition, Wang's consulting services offers the expertise to help us build an imaging application tailored to meet these specific needs."

The OPEN/image for HP-UX system includes batch scan, batch index, jukebox support, fax, and print services, as well as OPEN/image Navigator and Gateway for Lotus Notes.

Wang's Imaging and Workflow Solutions

Wang's OPEN/image software product family offers seamless document image management to image-enable existing applications and application development environments. The OPEN/image architecture is client/server based, supporting along with HP-UX, the following operating environments: Microsoft Windows, Novell NetWare, IBM CICS, IMS/DC, OS/400, IBM AIX, HP MPE/iX, DEC VMS, and Sun Solaris. In addition, OPEN/image features can be incorporated into new applications being built with popular visual application development tools, including Microsoft Visual Basic, Microsoft C++, and Powersoft PowerBuilder.

Wang

Wang is a recognized leader in workflow, integrated imaging, document management and related office software for client/server open systems, and a major worldwide provider of integration and support services for software and networks. Wang's products and services enable customers to realize major improvements in productivity, quality and responsiveness by the definition, automation, management and measurement of critical business processes.

Wang is one of the industry's largest independent service organizations. The worldwide Service Business provides network integration and support service, warranty, and maintenance services, help-desk support, and other value-added services for more than 3,500 products from 300 equipment and software manufacturers. Headquartered in Lowell, it has offices and distributorships in more than 130 countries and more than 2,000 technical support professionals answering more than four million service and support calls a year.

CONTACT: Frank Ryan [phone]

Ed Pignone [phone]