TELECOM SOFTWARE ANNOUNCES THE INTRODUCTION OF NET SMARTCONNECT.Telecom Software, a leading provider of IP-based telecommunications software and solutions, has announced the introduction of Net SmartConnect, the industry's first carrier-grade, converged service application to enable message-triggered calling over IP-based networks. Net SmartConnect works with voice and data messaging solutions to provide real-time call connection between any circuit-switched or packet-switched communication device. "Messaging and notification technology has certainly increased the flow of information, but it tends to be passive and unidirectional The transfer or transmission of data in a channel in one direction only.. There are times when nothing short of a real-time conversation will do. That's the compelling, core value of Net SmartConnect," states Peter McGuire, President and CEO, Telecom Software. "Net SmartConnect completes the communication process by using converged voice and data technology to connect the message sender with the message recipient -- over any wireline, wireless, or IP-telephony device." Net SmartConnect leverages the latest softswitch technology to provide converged, voice and data services that are hardware-independent to reduce both cost of deployment and time to market. Net SmartConnect also provides easy-to-use smart call management features to give users compelling functionality while managing the complexity of the technologies involved behind the scenes. Smart call management features include: 1) scheduled call forwarding, 2) intelligent call screening, 3) multi-party conferencing, and 4) real-time call management. According to McGuire, "Net SmartConnect can be viewed as the 911 or "contact-critical" service to actually connect two or more parties when messages and notifications are not sufficient." Examples of contact-critical situations include when: 1) a party must be reached, 2) an immediate decision must be made, 3) an emergency exists (business, family, public health and safety), 4) an approval and/or verification must be obtained, or 5) when you're just tired of conversing with technology instead of friends. Net SmartConnect can be deployed as a single, stand-alone, Converged-Services application, or tightly integrated with any messaging solution, giving Service Providers the option for phased deployment of a total, integrated solution. Net SmartConnect is developed on Telecom Software's extensible application platform to give ASPs, CSPs and local carriers an extensible solution providing the opportunity to add future subscriber services to drive profits and competitive advantage. Telecom Software Enterprises, LLC, based in Greenwood Village, Colorado, provides software solutions and services for implementing "smart" call services for both circuit-switched and packet-based telephony. Telecom Software Enterprises provides Converged, Advanced-Services applications that allow Service Providers to offer high-margin, converged (voice and data) services to their customers. These Advanced-Services applications give next-generation communications carriers market-facing applications that enable them to quickly implement sticky, high-margin offerings, acquire new customers, increase revenue (and profit) per customer, and reduce customer churn. |
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