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TCI OF PENNSYLVANIA ANNOUNCES PLANS FOR CONSOLIDATION OF SOUTHWESTERN PENNSYLVANIA CABLE OPERATIONS

 Consolidated System Will Offer Several Hundred Channels,
 New Business Services
 PITTSBURGH, Feb. 16 /PRNewswire/ -- TCI of Pennsylvania, Inc., today announced that it is planning a consolidation of its southwestern Pennsylvania cable television operations to provide its customers with more programming services and better customer service.
 James M. Mazur, current area manager for the company, will serve as general manager for the consolidated system, which will encompass TCI of Pennsylvania operations in Allegheny, Armstrong, Beaver, Westmoreland and Washington counties serving approximately 380,000 customers.
 The consolidated system will be headquartered at the current offices of the Pittsburgh system in the city's West End, which will be expanded to accommodate the new functions.
 Mazur said the company expects to hold a news conference within several months to announce the full details of the consolidation.
 "It is a very complex initiative, and we have many details to work out," Mazur said. "We're making a preliminary announcement at this time to keep our communities and customers abreast of our plans."
 He said the consolidation will include these elements:
 -- Most southwestern Pennsylvania communities served by TCI of Pennsylvania will be interconnected with fiber optic cable. This will involve a major upgrade and rebuild that will last into 1994. When the initiative is completed, the consolidated system will be able to offer customers as many as several hundred channels.
 "This is a key goal of our initiative," Mazur said. "Not only will we be able to expand our entertainment offerings, but we'll be poised to offer our customers new services that are sure to develop. In addition, we will be able to offer enhanced business services, such as data transmission and improved advertising opportunities."
 -- Customer service, finance, administrative and marketing functions will be centralized in Pittsburgh. Technical operations will be based in four regional service centers.
 -- Some current TCI of Pennsylvania business offices will be closed. Neither the offices that will close nor sites for the service centers have been finally identified. Where offices are closed, the company will provide convenient bill-paying alternatives for customers.
 -- Customers in all communities affected should continue to demand and expect the same quality service they now enjoy. Indeed, Mazur identified improved customer service as one of the highest priorities of the consolidation.
 "We're determined to create the finest customer service unit in our industry," Mazur said. "We think that bringing all our customer service representatives under one roof will provide better supervision, more enthusiasm and a more fully staffed operation for our customers."
 -- No jobs are being eliminated as part of the consolidation. All current TCI of Pennsylvania employees are being offered positions in the consolidated system, though responsibilities and duties may change. Also, since commuting to Pittsburgh may be a hardship for some, the company is offering generous severance packages to all employees who elect not to serve in the consolidated system.
 Mazur said the consolidation was prompted by the "dramatic transformation" of the cable television industry.
 "We began as an industry offering basic and premium service," he said. "Today, we are on the verge of a technological revolution that will enable us to offer our customers hundreds of entertainment and information channels, data transmission services and advanced communications services -- in short, a vastly enhanced and differentiated service mix. Already, we have seen the successful implementation of such services as pay per view and Digital Music Express; many other new services are in the offing.
 "We believe that our consolidation will best position our company and the communities we serve to take advantage of these emerging opportunities. A consolidated headquarters will enable us to serve all our customers more efficiently, and to provide information that is uniform and clear."
 Mazur said TCI of Pennsylvania has sent preliminary notification of the consolidation to all communities affected and will provide more detailed notification once plans are finalized.
 -0- 2/16/93
 /CONTACT: Evan Pattak of TCI of Pennsylvania, 412-771-8700, ext. 1440/


CO: TCI of Pennsylvania, Inc. ST: Pennsylvania IN: ENT TLS SU:

DM-CD -- PG002 -- 6805 02/16/93 10:33 EST
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Date:Feb 16, 1993
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