T.G.I. Friday's(R) to Get 'ESP'; Friday's franchisee signs contract to have ESP Systems(TM) patented wireless technology in all of its restaurants.

CHARLOTTE, N.C. -- Northeast Concepts, owned by Metz Enterprises of Dallas, Pennsylvania, has signed a franchise-wide contract to deploy ESP Systems' patented, wireless Guest Customized Service system in each of its 12 T.G.I. Friday's(R) restaurants. Northeast Concepts is a licensed T.G.I. Friday's, Inc. franchisee that operates Friday's restaurants throughout New Jersey and Pennsylvania and has previously been recognized by corporate T.G.I. Friday's as Domestic Franchise Operator of the Year. CEO of Metz Enterprises, John Metz, has served on Friday's Franchise Advisory Council for 10 years.

ESP Systems launched its unique wireless service solution, "ESP," in late 2005 after conducting a series of test deployments in three top chains across the country, T.G.I. Friday's among them. ESP gives restaurant employees a "sixth sense" that allows them to customize the service experience to each guest, reduce wait times, prevent costly service gaps and increases the productivity of restaurant employees.

"Throughout the test deployment of ESP in the fall of last year, we were easily able to see the many ways in which ESP enhanced our service model, with guests and Friday's employees alike indicating that the system was overwhelmingly well-received," said Jeff Metz, President of Metz Enterprises. "Our company has a 'Guest First' philosophy and ESP, with its ability to give our guests actual control over their own dining experience, reflects that principle to the letter."

ESP, in partnership with Microsoft, links everyone in casual-dining restaurants within a wireless network. Each guest has access to a small, table-set device, called an "ESP Hub," that allows them to instantly communicate with their servers, and all front-of-house employees wear an "ESP Watch" that receives the real-time messages from their guests, as well as from the kitchen, bar, hosts and each other. The system's use has been designed to be extremely simple and allows guests the unprecedented ability to shape their own dining experience, while also helping restaurant employees become more productive. In addition, managers now have real-time performance data on their top- and under-performing servers, revealing who can handle more tables, and the like. ESP can be installed overnight and servers are trained in less than ten minutes, allowing restaurants to realize immediate profits resulting from higher revenues and lower costs.

Northeast Concept's test deployment of ESP in one of its leading T.G.I. Friday's stores showed that ESP can make an appreciable difference in their service model: 85 percent of guests said ESP enhanced their dining experience, 55 percent of guests said ESP would influence their future dining decisions and 88 percent of guests said that ESP prevented the specific service deficiencies that have historically led them to never return to restaurants. In addition to enhancing the guest experience, table turn times accelerated by 10 percent and 93 percent of servers said they would rather work at a restaurant with ESP versus one without it.

"Metz Enterprises, given their continued demonstration of operational excellence and their guest-centric philosophy, is an ideal partner for us," said Devin Green, CEO of ESP Systems. "We are excited to partner with such a service-focused company and their award-winning franchise to offer their guests a new breed of dining experience and, for the first time, to allow their guests control over their most precious resource - their time."

About ESP Systems(TM)

ESP Systems(TM), the pioneer and sole provider of Guest Customized Service ("GCS") systems, offers a patented, breakthrough wireless system that uses advanced technology to streamline the service model by seamlessly and instantly connecting every person in a restaurant. The company, based in Charlotte, N.C., was founded on a partnership of entrepreneurial and business leaders with more than 300 years combined restaurant, technology and financial experience. The ESP solution, which empowers guests while increasing restaurant productivity, ultimately driving revenue higher under a lower cost structure, has proven field results with both leading regional and national chain operators. On the Web: http://www.espsystems.net