Synygy Introduces Version 9 of Synygy Compensation and Backs It With Money-Back Guarantee.

Business Editors/Hi-Tech Writers

CONSHOHOCKEN, Pa.--(BUSINESS WIRE)--Sept. 24, 2001

Synygy Inc., the largest provider of Enterprise Incentive Management (EIM) software and services, today announced the availability of Synygy Compensation, version 9, the next generation of Synygy's EIM software, formerly called IC Expert.

The new features of Synygy Compensation(TM) enable companies to be up and running with a new EIM solution in as little as 30 days, compared to alternative solutions, which take six to 18 months to implement.

In a first for the exploding EIM market, Synygy also today announced that it would ensure the successful implementation of Synygy Compensation with a money-back guarantee. If for any reason a client is not satisfied with their Synygy Compensation solution, Synygy will pay the client a percentage of the implementation services fees every month--up to 100% of all fees paid to Synygy after 12 months.

"With a ten-year history of implementing EIM solutions on time, within budget, and with the complete satisfaction of our clients, we're confident that no client will ever need to ask us to pay out on our guarantee," said Mark A. Stiffler, president and CEO, Synygy. "Since Synygy charges nothing up-front for software, a complete refund of the implementation service fees makes purchasing a Synygy Compensation solution risk-free."

Synygy's ten most recent clients have been up and running with Synygy Compensation in an average of less than twelve weeks. Agouron Pharmaceuticals' plans were implemented in six weeks, a record even for Synygy (see separate release on Agouron and PerkinElmer Instruments). The new features of Synygy Compensation will cut that time even further.

"As with ERP and CRM, time-to-market and cost is a critical factor in determining the success of an EIM solution," said Steve Bonadio, analyst for Meta Group. "As companies continue to build partners, employees, customers, and suppliers into their relationship management strategies, a framework for managing and implementing incentives, compensation plans, and commissions becomes increasingly critical to reducing overhead and providing multi-constituent visibility into performance. Long delays in implementing a new EIM system can significantly increase costs and cause companies to miss market opportunities."

Implementation time is doubly critical for EIM solutions, where data sources and incentive plans can change frequently. Annual and quarterly plan changes are common, and even monthly changes are not unknown. Each change requires reconfiguration and reimplementation, and only Synygy Compensation software is designed from the ground up for fast and easy reimplementation.

New Features Make Software Even Easier to Use

Synygy Compensation is the most flexible and easy to use EIM software available, requiring no custom programming to build and validate the data repository, define plans rules, and create and distribute reports.

No technical or programming skills and no knowledge of databases, modeling tools, or reporting tools are required to setup, maintain, or use Synygy Compensation, making Synygy's EIM solution the best choice for companies with overworked or limited information technology resources.

New and enhanced features make Synygy Compensation include:

-- a configurable data repository that eliminates hard-coded data models to cut
implementation times and maintenance costs

-- automated data verification features based on ten years of plan management
experience to improve accuracy of results

-- a business logic layer that eliminates hard-coded plan templates and
simplifies the process of building plans

-- integrated modeling that turns a "what-if" plan model into a live plan with
the touch of a button

Ten Years of Continuous Improvement Makes the Synygy Guarantee Possible

Synygy's ten-year history of successfully delivering EIM solutions has resulted in a highly honed implementation methodology. In addition, Synygy's quarterly process for measuring client satisfaction and linking the results to the quarterly bonuses of all Synygy employees further ensures success.

About Synygy Compensation

Synygy Compensation is Enterprise Incentive Management (EIM) software used to manage the variable pay plans at companies with at least 100 plan participants. Synygy Compensation is also used to manage the plans for companies with tens of thousands of participants.

Synygy Compensation is used to provide clients with a complete range of EIM solutions--from enterprise software (ES) solutions installed at a client site, to application service provider (ASP) solutions installed at Synygy's data center and used over the Internet, to business process outsourcing (BPO) solutions where Synygy performs all plan management activities.

The cost to implement Synygy Compensation starts at $120,000 and varies by solution chosen, the number of plan participants, and the complexity of the compensation plans. Version 9 of Synygy Compensation is available immediately.

Many of the world's largest companies use Synygy Compensation, including American Home Products (NYSE:AHP), Hewlett Packard (NYSE:HP), Coors Brewing Company (NYSE:RKY), Eli Lilly and Company (NYSE:LLY), GE Lighting (NYSE:GE), Schering-Plough Corporation (NYSE:SGP), Siemens Building Technologies (OTC:SMAWY), and Sun Microsystems (NASDAQ:SUNW).

About Synygy

Synygy Inc., The Incentive Compensation Company(R), is the largest provider of Enterprise Incentive Management (EIM) software and services. Synygy created the EIM industry in 1991, and Synygy Compensation(TM), now in version 9, has been used to implement and manage the variable pay plans for more of the world's largest corporations than any other solution.

Based in suburban Philadelphia, Synygy's success and rapid growth have been recognized on the Inc. 500 for the past four years and the Philadelphia Business Journal's Philly 100 for the past six years. Synygy was recently awarded the prestigious 2001 Workforce Optimas award for Vision in its human resources practices. For more information on Synygy, visit www.synygy.com.

Synygy and "The Incentive Compensation Company" are registered trademarks and Synygy Compensation is a trademark of Synygy, Inc.