Syntellect announces Vista 5.0.Syntellect Inc., a provider of self-service and assisted service solutions, has announced that it will release the version 5.0 of its flagship product A primary product of a company, which is typically why the company was founded and/or what made it well known. For example, MS-DOS, Windows and the Microsoft Office suite have been flagship products of Microsoft. CorelDRAW is a flagship product of Corel Corporation. Vista in the fourth quarter of 2004. Vista, an open standards and software-centric IVR (Interactive Voice Response) An automated telephone information system that speaks to the caller with a combination of fixed voice menus and data extracted from databases in real time. platform, is now often leveraged to deploy touchtone, advanced speech recognition and text-to-speech solutions in both VXML See VoiceXML. and Java. Vista 5.0 will integrate Nuance 8.5 and Verifier 3.5, as well as Vocalizer 4.0, to offer advancements in speech recognition and text-to-speech technology. With added support for Windows Server 2003 and VoIP, Vista 5.0 is supported by an existing suite of development tools. Interchange, Syntellect's new contact center automation solution, will also take advantage of the new features of Vista 5.0. Customers should be able to deploy a fully integrated contact center solution to help them automate, optimize and virtualize To cause a virtual technique to be performed. See virtualization. their customer interactions. www.syntellect.com |
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