Synertech, Claimsnet.com Successfully Complete First Joint Implementation.

Business Editors/Hi-Tech Writers

HARRISBURG, Pa. & DALLAS--(BUSINESS WIRE)--Sept. 19, 2002

Synertech, a Platinum Equity company that is a premier application services provider and business process outsourcer to the health care payer industry, and Claimsnet.com (OTC:CLAI) have completed their first joint implementation of Web-based claims submission technology for Florida-based Health First Health Plans.

Doctors and facilities that serve Health First Health Plans, a 57,000-member plan on Florida's east coast, recently began submitting claims to the co-branded Synertech/Claimsnet.com Web site. Implementation took only two months, even with customization of the application, says Patricia Davis, senior vice president of sales, marketing and business development for Claimsnet.com.

Claimsnet.com is a leading provider of Internet-based business-to-business solutions for the health care industry. Synertech and Claimsnet.com formed a partnership to offer Web-based electronic filing and other services to the health plans Synertech serves.

Health First Health Plans is using the QMACS payer application, hosted by Synertech, with the Web-based application from Claimsnet.com to provide an efficient, state-of-the-art system to submit claims over the Internet. "Synertech was able to bring it all together and make it work in a very short period of time," says Kirk Monsees, the plan's director of information technology.

Synertech also provides other services for Health First Health Plans, including ID card production.

"We chose Synertech's Claimsnet.com option for electronic filing for several reasons," Monsees says. "Implementing and using Claimsnet is easy - providers just need an Internet connection and virtually any practice management system. And the implementation support and backing by Synertech was vital. With the partnership between the two companies, we got the best of both worlds."

Engaging Claimsnet.com through Synertech offers several other advantages to health plans, says Barbara Russo, Synertech's senior vice president of sales and marketing. "Synertech has negotiated discounted rates for payers who use Claimsnet.com services as a result of our alliance," she says. "In addition, reduced implementation time and time to market are definite advantages. And we offer central support. If a customer has a question, they make one phone call to us. We take care of the details."

Claimsnet.com, which has operated for 6 1/2 years, offers a highly secure connection and scalable architecture that allows for fast and cost-effective medical claims submission via the Internet. Claims submission over the Web improves billing and collections by eliminating the traditional lag time between claims submission and payer acceptance.

Both payers and providers save money and time by filing claims electronically, Davis says.

"Because the Web site automatically screens claims, we've all but eliminated coding and eligibility errors. With better managed claims, we expect to see reduced costs," Monsees says in agreement. "We also expect even better provider relations. As a regional health plan, we have very strong relationships with our providers. We want to make sure those relationships stay positive. Complicated claims filing processes wouldn't help do that. Claimsnet.com is simple to use and effective."

Synertech

Synertech (www.synertechsystems.com), incorporated in 1986, is a premier application services provider (ASP) and business process outsourcer to the health care payer industry. Synertech offers application hosting; scanning and imaging services; claims and administrative processing; and consulting and implementation services.

Synertech supports a multi-million-membership base through its outsourcing, application services and system maintenance customers that do business in the commercial, Medicaid and Medicare markets, including new delivery models such as defined contribution plans. Synertech, which is a Microsoft Certified Partner, has offices in Harrisburg, Pa., and Bloomington, Minn.

It is owned by Platinum Equity.

Platinum Equity

Platinum Equity (www.peh.com) is a global acquisition firm uniquely specialized in the operation of mission-critical technology companies. Since its founding in 1995, Platinum has completed 40 privately funded transactions, leveraging a multi-billion-dollar revenue base derived from the continued growth of its portfolio.

With an established infrastructure in North America, Europe, Asia and South America, Platinum employs a workforce of more than 15,000 serving over 500,000 customers worldwide.

Claimsnet.com

Claimsnet.com is a leading provider of Internet-based, business-to-business solutions for the healthcare industry, including distinctive, advanced ASP technology for online healthcare transaction processing. Headquartered in Dallas, Texas, Claimsnet.com offers proprietary systems that are distinguished by ease of use, customer care, security and measurable cost advantages.

Claimsnet.com trades on the OTC Bulletin Board under the symbol "CLAI.OB" and on the Boston Stock Exchange under the symbol "CLAI." More information on Claimsnet.com can be found at the company's Web site at www.claimsnet.com.