Sylantro Enables Standards-Based Applications to Integrate With Enterprise Data Stores via SIP.Business Editors/High-Tech Writers SUPERCOMM 2003 Booth #21755 ATLANTA--(BUSINESS WIRE)--June 3, 2003 Commitment to Web Services (1) Loosely, any online service delivered over the Web. Such usage appears in articles from non-technical sources, but not in IT-oriented publications, because definition #2 below describes the correct use of the term. Model Erases Lines Between Enterprise and Hosted Applications, Allowing Service Providers to Address Business Needs Sylantro(R) Systems Corp., the leading provider of carrier-class IP Centrex A telephone service in which an IP-based PBX is located in the telephone company's facilities. It connects to the customer via the LAN rather than by telephone wires. IP CENTREX offers voice over IP and other IP-based services as well as connectivity to the regular telephone system (PSTN). and Hosted PBX (Private Branch eXchange) An inhouse telephone switching system that interconnects telephone extensions to each other as well as to the outside telephone network (PSTN). platforms and solutions, today announced new Session Initiation Protocol (protocol) Session Initiation Protocol - (SIP) A very simple text-based application-layer control protocol. It creates, modifies, and terminates sessions with one or more participants. Such sessions include Internet telephony and multimedia conferences. It is described in RFC 2543. (SIP) and Web services-based capabilities that allow service providers to better address the needs of enterprises and vertical markets. The new capabilities allow applications to communicate and interoperate seamlessly across corporate databases, soft clients such as instant messaging Exchanging text messages in real time between two or more people logged into a particular instant messaging (IM) service. Instant messaging is more interactive than e-mail because messages are sent immediately, whereas e-mail messages can be queued up in a mail server for seconds or and soft phones, and hosted business communications services. At SUPERCOMM 2003, Sylantro will demonstrate some of these new capabilities in its booth (#21755) by highlighting a travel agency call center application. For inbound in·bound 1 adj. Bound inward; incoming: inbound commuter traffic. Adj. 1. inbound calls, the application uses Web services and Caller ID A telephone company service that sends the caller's telephone number between the first and second ring of the call. If the calling number is not blocked, the calling number is displayed on the handset or base station of the called party. to extract customer information from the Sylantro server, then displays this data on the agent's PC monitor. Simultaneously, the application queries the enterprise database (in this case, reservations) and retrieves the most recent itinerary for the caller. This itinerary then appears on the agent's screen as a "pop-up" display. "Web services and SIP are key elements that allow us to adapt our service offering to the changing needs of our enterprise customers," said Jeff Stern, executive vice president for GoBeam, Inc., a leading Voice over IP service provider. "By eliminating the barriers that proprietary service creation tools erect, Web services and SIP allow us to deploy new customized applications quickly and efficiently." SIP has achieved wide adoption throughout the telecommunications and enterprise markets for its ability to streamline communication session control and provide cross-application interoperability. Web services, as defined by the World Wide Web Consortium (W3C (World Wide Web Consortium, www.w3.org) An international industry consortium founded in 1994 by Tim Berners-Lee to develop standards for the Web. It is hosted in the U.S. by the Computer Science and Artificial Intelligence Laboratory (CSAIL) at MIT (www.csail.mit.edu/index.php). ), are the programmatic interfaces Same as API. made available for application-to-application communication. Many desktop applications, including Microsoft(R) Messenger and Lotus(R) Notes, now provide interfaces to Web services and SIP to allow third-party development and interoperation with other applications and devices. The new capabilities for Sylantro's applications server and software utilize SIP, user agents and Web services to allow integration and interaction with enterprise database information. The combined capabilities contribute to rapid service integration for service providers. "Sylantro was the first in our market to embrace the Web services model, as well as being an early adopter of SIP," said Mike Chack v. i. 1. To toss up the head frequently, as a horse to avoid the restraint of the bridle. , director of product architecture for Sylantro. "The benefits for our own development efforts and those of our customers have been dramatic. By spanning the telephony and enterprise worlds, new applications are now possible that will provide true benefit to business end-users." Sylantro's IP Centrex feature set allows service providers to offer a wide range of high-value PBX replacement services, providing new revenues beyond simple access and transport. A rich suite of applications and development tools allows service providers to quickly and efficiently roll out new differentiated services Offerings that can be classified by type, or quality, of service. For example, a differentiated services network could prioritize real time traffic for a higher fee. . Branding, administration and back-office functions can be defined at the service provider, VAR/dealer or at the customer level, allowing the widest possible flexibility for customization. Sylantro's application feature server is massively scalable to support millions of subscribers on localized or distributed networks and delivers telco-grade reliability. Through Sylantro's commitment to Web services and SIP, service providers have the ability to offer highly customized and differentiated hosted communications services that address the critical business needs of their customers. About Sylantro Systems Corp. Sylantro Systems provides the premier software platform for advanced Hosted PBX and IP Centrex services. The company leads the market in deployments, with more than 15 incumbent carriers See ILEC. , PTTs and next-generation service providers using the Sylantro platform directly or through Sylantro's indirect model. With a unique combination of advanced applications, a carrier-class platform, and proven go-to-market services, Sylantro allows service providers to rapidly deliver high-value, high-margin managed telephony services. These award-winning solutions offer end-users sophisticated business communications without the cost and complexity of today's in-house PBX and key systems. Sylantro is a privately held company privately held company A firm whose shares are held within a relatively small circle of owners and are not traded publicly. backed by premier investors. For more information visit www.sylantro.com. Note to Editors: Sylantro is a registered trademark of Sylantro Systems Corp. All rights reserved. All other products and brands mentioned are trademarks and/or service marks of their respective owners. |
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