Supportgate.com Appoints New Chief Operating Officer.Business Editors & High-Tech Writers SAN DIEGO--(BUSINESS WIRE)--May 10, 2001 Supportgate.com, the leading industry portal for IT support professionals, announced today the appointment of Michael Mellace, to chief operating officer Chief Operating Officer (COO) The officer of a firm responsible for day-to-day management, usually the president or an executive vice-president. (COO). Mellace joined Supportgate.com in 1999 as chief financial officer and has concentrated much of his time and effort into building the Supportgate.com Web Portal, home to the Member Communities of the Software Support Professionals Association (SSPA SSPA Solid State Power Amplifier SSPA Service and Support Professionals Association SSPA Software Support Professionals Association SSPA Short Statured People of Australia Inc. SSPA Submicron Signal Processor Architecture ), SSPA Europe and SSPA Pacific Rim, Service Vendors Alliance, (SVA SVA School of Visual Arts SVA Severe (Thunderstorm) Advisory SVA Statens Veterinärmedicinska Anstalt (National Veterinary Institute, Sweden) SVA Shareholder Value Added ), Support Center Practices (SCP (1) (Service Control Point) A node in an SS7 telephone network that provides an interface to databases, which may reside within the SCP computer or in other computers. ) Certification and the Technical Support Professionals Society (TSPS). "We are very pleased to have Mike fill this vital role in managing all of our Association business," said Bill Rose, SSPA founder/executive director. "He's a talented professional who will continue to focus his attention on growing our organization." As the COO, Mellace will be responsible for day-to-day operations, including business development, accounting, legal, overall achievement of targeted company revenues; he will work more closely with the various community advisory boards to determine the future direction of the Supportgate.com Member Communities. Bill Rose, SSPA founder/executive director will continue as CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. and executive director of the Software Support Professionals Association (SSPA), he will continue as spokesperson for Supportgate.com and the Member Communities. Prior to joining Supportgate.com in 1999, Mellace was a senior financial analyst with the Ziff-Davis Corp., a $1.1 Billion company. As senior financial analyst for Ziff-Davis, he was responsible for three (3) separate business units, which had a combined budget of over $25 million. Prior to joining Ziff-Davis, he worked in public accounting as a senior auditor with a large public accounting firm in Rochester, N.Y. Mellace received his Bachelor's Degree in Accounting from the State University of New York at Brockport The State University of New York at Brockport, also known as SUNY Brockport, Brockport State University or the State University of New York College at Brockport, is a four-year liberal arts college located in Brockport, Monroe County, New York, near Rochester. and has received his Master in Business Administration (MBA) from the University of Phoenix. He is a registered Certified Public Accountant Certified Public Accountant (CPA) An accountant who has met certain standards, including experience, age, and licensing, and passed exams in a particular state. (CPA (Computer Press Association, Landing, NJ) An earlier membership organization founded in 1983 that promoted excellence in computer journalism. Its annual awards honored outstanding examples in print, broadcast and electronic media. The CPA disbanded in 2000. ). He is a member of the American Institute of Certified Public Accountants With over 330,525 CPA members (in August 2006), the American Institute of Certified Public Accountants (AICPA) is the largest professional organization of Certified Public Accountants (CPAs) in the United States of America. (AICPA AICPA See American Institute of Certified Public Accountants (AICPA). ) and a member of the California State Society of CPAs. "I am very excited to step into the COO role of Supportgate.com, which now represents the largest technical service and support community in the world," said Michael Mellace, COO, Supportgate.com. "Over the past two years, Supportgate.com has grown dramatically in every way. Our Web activity is up 1,700%, revenues are up 250%, and our community membership has grown by 125% all in the past 12 months. I feel that Supportgate.com is a company that is well positioned, in a rapidly growing industry. I am confident in our management team's ability to continue our past growth rates." About Supportgate.com Supportgate.com builds Internet service communities. Through these "gates" you will find the individual organizations of the Software Support Professionals Association (SSPA), and SSPA Europe, SSPA Pacific Rim, Service Vendors Alliance, (SVA), Support Center Practices (SCP) Certification and the Technical Support Professionals Society (TSPS). The Supportgate.com Web portal site is "home" for service professionals and executives and features many opportunities such as the Member2Member Information Exchange; Ask SSPA; Expert Connections; SupportBooks.com; Online Training and an industry specific Career Center. It also contains Conference and Events Calendars; a Virtual Tradeshow; Industry News; Surveys; SupportWeek.com and a Vendor Directory. Supportgate.com is the home for the Software Technical Assistance Recognition (STAR) Awards; the WebStar Awards; Support SuperStars Awards; SCP Site Certification and SSPA Individual Certification. For more information visit www.supportgate.com. |
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