Support.Com Shines For Siebel.
Support.com, Inc., a provider of support infrastructure software,
has joined Siebel Systems Siebel is a brand name of Oracle Corporation. Siebel Systems, Inc., founded by Thomas Siebel in 1993, was principally engaged in the design, development, marketing and support of CRM applications. , Inc.'s Siebel Alliance Program as a
Premier Software Partner and has completed the Siebel Validation
Program. Siebel formally validated the integration between
Support.com's Resolution Suite version 5.0, technology and
infrastructure software designed to help enterprises automate the
support process, identify problems and quickly resolve them. Siebel
Systems provides an integrated family of e-business applications
enabling multichannel Using two or more paths for transmission or processing. It can refer to a variety of architectures including (1) multiple I/O channels between the CPU and peripheral devices, (2) multiple wires in a cable, (3) multiple "logical" channels within a single wire or fiber or (4) multiple sales, marketing and customer service systems,
call centers, field, reseller An organization that sells hardware and software to the general public. Resellers purchase products from software publishers and hardware manufacturers. channels, retail and dealer networks. The
integrated solution supports desktop users as well as mobile users whose
computing computing - computer devices are wirelessly connected to the network.
COPYRIGHT 2001 Technology Marketing Corporation
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2001, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.
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