SunTec to Highlight Customer-Centricity as the Best Growth Strategy for Banks, at SIBOS and AFP.PRINCETON, N.J. & TRIVANDRUM, India -- "Financial institutions need to focus on retaining profitable customers and align customer-centricity with overall growth objectives, to gain competitive advantage," says Sudhir Nikharge, a keen industry observer and Senior BFSI Consultant at SunTec Business Solutions SunTec Business Solutions Pvt Ltd is a Thiruvananthapuram based Indian software product company,[1][2] established in 1990. In 2004, SunTec became the world's first CMM Level 5 company operating in the billing sector. , the leading provider of Relationship-based Pricing and Centralized Billing solutions. An expert in the banking solutions domain, Sudhir proposes customer-centricity for banks to realize organic growth, in his white paper titled 'Customer-Centricity - Strategy for Survival' that was published ahead of this year's premier financial services events - SIBOS and AFP (1) (AppleTalk Filing Protocol) The file sharing protocol used in an AppleTalk network. In order for non-Apple networks to access data in an AppleShare server, their protocols must translate into the AFP language. See file sharing protocol. . "In spite of embracing Core Banking Systems and departmental strategies, like price optimization and Account Analysis banks still need a holistic approach to Customer-Centricity. In fact, customer-centricity is the core of the Relationship-based Pricing concept," Sudhir explains in the white paper, which has earned the eyeballs of industry analysts. SunTec's Relationship-based Pricing and Centralized billing solution, TBMS-F, encompasses the four corner stones of customer-centricity - consolidation of customer data, analyzing the data, designing relationship strategies and rewarding. "We will showcase our solutions at SIBOS and AFP and demonstrate through SunTec's various success stories how banks can achieve customer-centricity using our product," says KC Nair, SunTec's Vice President and Geography Head, Americas. About SunTec SunTec is the leading provider of Relationship-based Pricing and centralized billing solutions for Banking, Financial Services & Insurance (BFSI), convergent transaction pricing and billing solutions for Communication, Media & Entertainment (CME CME See: Chicago Mercantile Exchange CME See Chicago Mercantile Exchange (CME). ) and advanced meter-data management and billing solutions for Utilities industries. Operating within the overall architectural vision of our product, we leverage our decade-long experience and expertise in transaction pricing and billing across diverse verticals to deliver cost-effective solutions for our customers. Our product offerings, TBMS-F suite for BFSI, TBMS-T suite for CME, and TBMS-U for Utilities verticals provide comprehensive solutions to our customers for measuring and monitoring transaction value, enabling tighter control on profitability. Client list includes ICICI Bank (BSE See Bombay Stock Exchange. BSE See Boston Stock Exchange (BSE). NSE NSE - Network Software Environment: a proprietary CASE framework from Sun Microsystems. : ICICI; NYSE NYSE See: New York Stock Exchange : IBN), HSBC (LSE LSE - Language Sensitive Editor : HSBA; NYSE: HBC), ING Bank (NYSE: ING), Lloyds TSB (LSE: LLOY) in the BFSI vertical, Comcast (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on : CMCSA), Cable One, Batelco, BSNL and HFCL in the CME vertical. http://www.suntecgroup.com/ |
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